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Royal Automotive
Vestavia Hills, AL
1,098 Reviews
As a family-owned and operated dealership serving the Birmingham community for more than 30 years, Royal Automotive is committed to providing the best customer service available to our valued customers. We pride ourselves on customer satisfaction, as that is one of many reasons we consider ourselves to be "the dealership that is different". Royal Automotive offers a wide selection of makes and models to fit anybody's budget, and our inventory is abundant with new, used, and certified pre-owned automobiles. We are confident that you will find exactly what you are looking for. Royal Automotive's service department features factory-trained and certified technicians for the maintenance and upkeep of your automobile, and we have a large in-stock inventory of manufacturer and OEM-recommended parts available, ensuring the quickest and most qualified service around. We appreciate the opportunity to be of service to you, and hope to be seeing you at Royal Automotive very soon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 1,098 reviews
December 27, 2019
Great customer care Great customer service and attentive. Will recommend them. Friendly and worked well with me. Was a quick process and had me in and out of the dealersh Great customer service and attentive. Will recommend them. Friendly and worked well with me. Was a quick process and had me in and out of the dealership. More
by Rbunn6883
December 25, 2019
Our visit was very pleasant. Carter Ward was very polite and prompt during the entire process of buying my vehicle. It was overall a great experience in car buying and I would def Carter Ward was very polite and prompt during the entire process of buying my vehicle. It was overall a great experience in car buying and I would definitely reccomend coming to this dealership. More
by Ryngry34
Employees Worked With
December 23, 2019
Impeccable, professional service. John Ard is an outstanding asset to the Royal service department. I’m never disappointed with their customer service and plan to continue to use Royal Buick/GMC. outstanding asset to the Royal service department. I’m never disappointed with their customer service and plan to continue to use Royal Buick/GMC. More
by ftspann
Employees Worked With
John Ard
December 15, 2019
Great experience! I did my research, checked the price/value sites, had target vehicles, and showed up on Saturday morning. The first person to greet me was Carter Ward I did my research, checked the price/value sites, had target vehicles, and showed up on Saturday morning. The first person to greet me was Carter Ward, a genuinely nice person who was easy-going and so helpful. He took care of every detail from start to finish. He made the entire experience transparent and smooth. I believe that I got a good deal on this vehicle and that I was treated fairly. I will most certainly work with Carter Ward and this dealership in the future. More
by Val Early
Employees Worked With
December 15, 2019
Bradshaw listened to our needs and was focused on getting us the best possible deal. The wife was Sad to trade in her GMC Yukon XL Denali, but was happy with her new Enclave. us the best possible deal. The wife was Sad to trade in her GMC Yukon XL Denali, but was happy with her new Enclave. More
by Bward
Employees Worked With
December 11, 2019
Quick and Easy I had the best experience with Royal!!! Carter made things so easy for me to buy a car. I am from out of town and thru phone calls and texting he made I had the best experience with Royal!!! Carter made things so easy for me to buy a car. I am from out of town and thru phone calls and texting he made is so easy!!! Micah made it quick and easy too!!!! Both guys were very nice and I totally Recommend them and this dealership!!!!! More
by Katie Hays
December 10, 2019
SUV Purchase As a return customer, I have never been disappointed. I highly recommend Royal Automotive for purchasing a quality used vehicle. Mr. Thomas listened t As a return customer, I have never been disappointed. I highly recommend Royal Automotive for purchasing a quality used vehicle. Mr. Thomas listened to what I was looking for and contacted me the moment he had an suv that fit my request. He and Mr. Murphy were both professional and friendly, making the transaction of my “new to me” SUV a pleasure. More
by Brython
December 08, 2019
Great experience buying my Buick Enclave today. Couldn't be happier! The whole team at Buick GMC took great care of my family. Thanks you. be happier! The whole team at Buick GMC took great care of my family. Thanks you. More
by ward-heather
Employees Worked With
December 08, 2019
Have used this service dept. for years & never had a bad experience. Martin goes above & beyond to be helpful & i appreciate that service. Car returned clean. experience. Martin goes above & beyond to be helpful & i appreciate that service. Car returned clean. More
by Jafair
Employees Worked With
Martin
December 07, 2019
2019 GMC Matt Coulter was able to get me in a brand new truck with no issues. He was able to explain everything I needed and was awesome Matt Coulter was able to get me in a brand new truck with no issues. He was able to explain everything I needed and was awesome More
by Kylebrohl21
Employees Worked With
