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Royal Automotive
Vestavia Hills, AL
1,098 Reviews
As a family-owned and operated dealership serving the Birmingham community for more than 30 years, Royal Automotive is committed to providing the best customer service available to our valued customers. We pride ourselves on customer satisfaction, as that is one of many reasons we consider ourselves to be "the dealership that is different". Royal Automotive offers a wide selection of makes and models to fit anybody's budget, and our inventory is abundant with new, used, and certified pre-owned automobiles. We are confident that you will find exactly what you are looking for. Royal Automotive's service department features factory-trained and certified technicians for the maintenance and upkeep of your automobile, and we have a large in-stock inventory of manufacturer and OEM-recommended parts available, ensuring the quickest and most qualified service around. We appreciate the opportunity to be of service to you, and hope to be seeing you at Royal Automotive very soon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 1,098 reviews
January 17, 2020
Carter was awesome very accommodating friendly and willing to work with my budget. I couldn't asked for a better salesperson and will recommending Carter as a salesperson to my friends and team willing to work with my budget. I couldn't asked for a better salesperson and will recommending Carter as a salesperson to my friends and team More
by Joe M. Moore
January 16, 2020
I enjoyed working with Carter! He was very knowledgeable and willing to answer questions and provide information to insure that I was making a fully informed choice in my car selection. and willing to answer questions and provide information to insure that I was making a fully informed choice in my car selection. More
by Glenrw57
January 13, 2020
The entire staff at royal automotive is very helpful and friendly! We always get the absolute best service! We will never go anywhere else to buy a car! friendly! We always get the absolute best service! We will never go anywhere else to buy a car! More
by Kate256
January 12, 2020
Buying process with Carter was excellent, he didn’t pressure us or try to hurry us in any way. He was kind, informational, and if he didn’t know the answer to something he investigated and helped us in pressure us or try to hurry us in any way. He was kind, informational, and if he didn’t know the answer to something he investigated and helped us in whatever way possible. We were not charged outlandish doc fees or any other fees and we got a fair price and trade in for our car. More
by Sethwest55
January 11, 2020
Carter and Matt were exceptional and very helpful! They went above and beyond to help us with he purchase of the car. We’re very pleased. went above and beyond to help us with he purchase of the car. We’re very pleased. More
by kmpoczatek
January 09, 2020
The Murphy’s are excellent & innovators of this dealership. Absolutely extraordinary!!! I shall recommend this dealership to any of our friends or anyone that is in the market for a new or used veh dealership. Absolutely extraordinary!!! I shall recommend this dealership to any of our friends or anyone that is in the market for a new or used vehicle More
by Jeanfairchild
January 09, 2020
I got 3 computer readings. Royal was different from the other 2. Cost me only 150.00 verses your price of nearly 900.00. I paid 132.00 for your diagnosis test and had my car towed to a certified auto mecha other 2. Cost me only 150.00 verses your price of nearly 900.00. I paid 132.00 for your diagnosis test and had my car towed to a certified auto mechanic. Neadless to say I will not be back. More
by pamgmay
Employees Worked With
Service writer
January 04, 2020
Great experience from the dealership Great experience with Royal from the time we came onto the lot. David Thomas took great care of us. He was never pushy but very informative. He gav Great experience with Royal from the time we came onto the lot. David Thomas took great care of us. He was never pushy but very informative. He gave us plenty of time to make our decision and was there to support us every step along the way. I will happily refer my friends and family to Royal because of the way they do business..the right way. More
by Donald Horn Jr
January 03, 2020
Best Deal Ever Chase and Micah made my first time buy the best experience. They did everything they can to meet what I could afford, and with quality. I will come b Chase and Micah made my first time buy the best experience. They did everything they can to meet what I could afford, and with quality. I will come back for my next vehicle purchase! More
by Mzs0131
December 27, 2019
Carter Ward should be your car salesman Carter Ward was quick and helpful during my car buying experience today. He was friendly and stayed on top of it. He was not pushy. He did everything Carter Ward was quick and helpful during my car buying experience today. He was friendly and stayed on top of it. He was not pushy. He did everything to make my car buying experience comfortable and easy. Go see him af Royal Automotive. More
by Darylclinton22
Employees Worked With
