Royal Automotive
Vestavia Hills, AL
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Love dealing with Matt. Easy, fast, no hassle process. Everything in one stop. A+ I went in for a test drive and left with a beautiful vehicle! Everything in one stop. A+ I went in for a test drive and left with a beautiful vehicle! More
Great overall experience in buying my Yukon. Gary, Matt and the rest of their team were very good to me throughout the entire process and made it easy. and the rest of their team were very good to me throughout the entire process and made it easy. More
Great experience with Paul Lee - professional, diligent I called and spoke with Paul Lee regarding a used vehicle on what may have been the afternoon/evening of one of his busiest days. He was clearly jugg I called and spoke with Paul Lee regarding a used vehicle on what may have been the afternoon/evening of one of his busiest days. He was clearly juggling several customers at once, but was patient and reliable in getting information back to me via phone, including reaching a mutually agreeable price. We live over 30 minutes from the dealership and were doing most of our search over the internet. But for Paul's willingness to engage us over the phone, quickly provide all of the information we requested, and respond in such a timely fashion, we likely would not have visited the dealership, let alone purchased a vehicle. When we visited the dealership, it was an incredibly cold morning. We arrived 10 minutes before the dealership was to open, but not only was Paul already there and ready to meet, he had relocated the vehicle in which we were interested to a heated, enclosed area. This allowed us to take our time looking over the car without having to freeze in the bitter cold. But perhaps most, Paul does a good job of being helpful without making a customer feel pressured. He was quick to allow me and my wife moments to confer privately. He definitely appears to be genuinely concerned that a customer's needs are legitimately met and not just to secure a sale. Overall, a great experience and will definitely consider Paul Lee and Royal in the future. More
Gary is always a joy to work with and always gives us the best service possible. Royal gives us great service as well. We would recommend Gary and Royal to everyone. best service possible. Royal gives us great service as well. We would recommend Gary and Royal to everyone. More
So far everyone is very polite and nice to work with. We enjoyed our experience! The test drive was easy and paper was done quickly. enjoyed our experience! The test drive was easy and paper was done quickly. More
Great experience with our salesman, Carter! He was very polite and fair throughout the process. We are very happy with our purchase and our experience. polite and fair throughout the process. We are very happy with our purchase and our experience. More
Outstanding service!!! Have been bringing my VWs to Andrew at Royal for over 15 years. He is always helpful. I have great confidence in him and the service work provided by Royal Volkswagon over the y Andrew at Royal for over 15 years. He is always helpful. I have great confidence in him and the service work provided by Royal Volkswagon over the years. More
This experience was excellent, super easy and was a breeze. I would recommend anyone to royal automotive to do business, just all around good experience! breeze. I would recommend anyone to royal automotive to do business, just all around good experience! More
Great service and staff!!!! Matt & Ed were able to get me in the truck that we wanted. Staff was able to help with a flawless puchace transaction. in the truck that we wanted. Staff was able to help with a flawless puchace transaction. More
Royal automotive has always been fair, straightforward and open minded when it comes to personalizing every deal. I’m a returning customer which says a lot. and open minded when it comes to personalizing every deal. I’m a returning customer which says a lot. More