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Royal Automotive
Vestavia Hills, AL
1,098 Reviews
As a family-owned and operated dealership serving the Birmingham community for more than 30 years, Royal Automotive is committed to providing the best customer service available to our valued customers. We pride ourselves on customer satisfaction, as that is one of many reasons we consider ourselves to be "the dealership that is different". Royal Automotive offers a wide selection of makes and models to fit anybody's budget, and our inventory is abundant with new, used, and certified pre-owned automobiles. We are confident that you will find exactly what you are looking for. Royal Automotive's service department features factory-trained and certified technicians for the maintenance and upkeep of your automobile, and we have a large in-stock inventory of manufacturer and OEM-recommended parts available, ensuring the quickest and most qualified service around. We appreciate the opportunity to be of service to you, and hope to be seeing you at Royal Automotive very soon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 1,098 reviews
February 05, 2020
An absolute Wonderful experience with Royal Automotive & Chase Murphy! Chase was fantastic- Honest Professional Courteous & very Helpful. He went out of his way to make us feel special while helping us deci Chase Murphy! Chase was fantastic- Honest Professional Courteous & very Helpful. He went out of his way to make us feel special while helping us decide on the car. Although we were buying a used Volvo, Chase treated us as if we were buying a new Volvo. In fact everyone we talked to at Royal were super nice. We are very happy with our car! Thank You! More
by rarrick1811
Employees Worked With
February 03, 2020
Excellent experience. Matt and Micah were an awesome team to work with. I really appreciate their help and expertise in helping me purchase my next vehicle. Highly recommend!! team to work with. I really appreciate their help and expertise in helping me purchase my next vehicle. Highly recommend!! More
by Forrest
January 31, 2020
My overall experience here was great everything was smooth, fast and easy. I would rate chase a 10 he got me in early for a test drive on a car I had my eyes on and I left the lot with that car. Thank smooth, fast and easy. I would rate chase a 10 he got me in early for a test drive on a car I had my eyes on and I left the lot with that car. Thank so much chase! More
by jamea195
January 31, 2020
Paul and Sammy were professional and patient throughout our experience at Royal Automotive. They answered all questions and concerns promptly and took care of our vehicle needs. We highly recommend Royal our experience at Royal Automotive. They answered all questions and concerns promptly and took care of our vehicle needs. We highly recommend Royal Automotive to serve you if you’re in the market for a vehicle! More
by vsimpson8509
January 31, 2020
Very bad experience. We were told take 2-3 hrs ended up taking 7.5 hrs. Had carry the car in twice to get recall work performed. They didn’t even have the part to perform the recall service the 1st time. taking 7.5 hrs. Had carry the car in twice to get recall work performed. They didn’t even have the part to perform the recall service the 1st time. Very unhappy with the quality of service. Took 2 months to get the part needed to perform the services More
by Sandra Campbell
Employees Worked With
Service manager
January 30, 2020
John Reynold Car Salesperson John Reynold, is a great asset to Royal Automotive, he is customer focused, a great communicator, and provides all needed information and insights. J John Reynold, is a great asset to Royal Automotive, he is customer focused, a great communicator, and provides all needed information and insights. John is my 1st call every time for a car purchase. More
by ce686868
Employees Worked With
John Reynold
January 29, 2020
I have lived here since 2010 and have only ever done business with David Thomas and will continue doing business with him. Thank you David! business with David Thomas and will continue doing business with him. Thank you David! More
by Michael W Barnett
Employees Worked With
January 28, 2020
Very good experience. Their sales staff had a personal and and professional way about them that worked as a seamless team to get a deal done. Probably the most seamless and quick process of purchasing a and and professional way about them that worked as a seamless team to get a deal done. Probably the most seamless and quick process of purchasing a car in years. They have a sales team there which is a rare find these days. More
by Kip.reuter
January 28, 2020
Very upfront and easy to work with place and david was great with my family. I would return again in the future for another vehicle. great with my family. I would return again in the future for another vehicle. More
by pmiller571
Employees Worked With
January 26, 2020
I will always keep my business at Royal after purchasing my 4th Volvo. John McDaniel and Allen Cook were excellent in assisting me with the new XC40. Their professionalism was impressive, and Volvo has a gr my 4th Volvo. John McDaniel and Allen Cook were excellent in assisting me with the new XC40. Their professionalism was impressive, and Volvo has a great team working in Birmingham. If I could, I would give those salesman a big raise! More
by Rebecca
