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Royal Automotive
Vestavia Hills, AL
1,150 Reviews
As a family-owned and operated dealership serving the Birmingham community for more than 30 years, Royal Automotive is committed to providing the best customer service available to our valued customers. We pride ourselves on customer satisfaction, as that is one of many reasons we consider ourselves to be "the dealership that is different". Royal Automotive offers a wide selection of makes and models to fit anybody's budget, and our inventory is abundant with new, used, and certified pre-owned automobiles. We are confident that you will find exactly what you are looking for. Royal Automotive's service department features factory-trained and certified technicians for the maintenance and upkeep of your automobile, and we have a large in-stock inventory of manufacturer and OEM-recommended parts available, ensuring the quickest and most qualified service around. We appreciate the opportunity to be of service to you, and hope to be seeing you at Royal Automotive very soon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 1,150 reviews
May 23, 2020
Overall wonderful experience! Would highly recommend. Cannot thank Justin enough for his generosity. Truly took the time to take care of us and would definitely recommend him to anyone! Cannot thank Justin enough for his generosity. Truly took the time to take care of us and would definitely recommend him to anyone! More
by Jessicaadams7
Employees Worked With
Justin Freeman
May 21, 2020
David was friendly fast and professional. We let us take out time shopping and made sure we saw everything we wanted to see. I would definitely buy from him again. out time shopping and made sure we saw everything we wanted to see. I would definitely buy from him again. More
by csgranger2
Employees Worked With
May 16, 2020
Bought a car used online and did the deal, with a trade in, sent pictures and vin and was able to negotiate easily. Would definitely recommend Carter! in, sent pictures and vin and was able to negotiate easily. Would definitely recommend Carter! More
by hbatlanta
May 14, 2020
Brandon did a great job with taking care of us. Royal always delivers great service! We have bought multiple cars there and always get it serviced at Royal always delivers great service! We have bought multiple cars there and always get it serviced at Royal More
by Drew C
Employees Worked With
Brandon
May 11, 2020
Royal GMC was awesome the best buying experience ever. Joey Brasher was excellent and very low key and worked with me to achieve the payment I was happy with. Joey Brasher was excellent and very low key and worked with me to achieve the payment I was happy with. More
by AUTigerMark
May 08, 2020
Royal has a great service and parts department. They treat you like royalty there. The service manager Chris Deller is Wonderful very customer focused. Service consultants are very professional treat you like royalty there. The service manager Chris Deller is Wonderful very customer focused. Service consultants are very professional More
by John.clay
Employees Worked With
Brandon
May 07, 2020
Brandon Jennings took Excellent care of me today. The service department is great as always. I would recommend it to anyone needing quick easy service. service department is great as always. I would recommend it to anyone needing quick easy service. More
by Ron
Employees Worked With
Brandon / Service
May 07, 2020
At Royal Automotive I was treated with the highest degree of respect, and actually enjoyed the car-buying process. Carter Ward was transparent and honest, and he knew what he was talking about. I am very ple of respect, and actually enjoyed the car-buying process. Carter Ward was transparent and honest, and he knew what he was talking about. I am very pleased with my overall experience at Royal Automotive and my vehicle selection. Great place! More
by iandoty16
May 05, 2020
GMC SUV ACADIA Maintenance Chris Stanf provided professional and efficient responses for the maintenance requirements for my GMC ACADIA SUV. Chris scheduled a timely appointment Chris Stanf provided professional and efficient responses for the maintenance requirements for my GMC ACADIA SUV. Chris scheduled a timely appointment and completed the maintenance work as planned. The maintenance work was performed in a caring and safe manner particularly during this period of isolation due to the COVID-19 virus. Chris answered all of my questions in a clear and concise manner. More
by gglclark1947
Employees Worked With
Christopher Stanf
May 04, 2020
Adam Hickman was a very good sales representative, and there was a relaxed and friendly atmosphere throughout the dealership. The deal was made quickly and the signing process took about 5 minutes! there was a relaxed and friendly atmosphere throughout the dealership. The deal was made quickly and the signing process took about 5 minutes! More
by dmbcrash32
