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Royal Automotive
Vestavia Hills, AL
1,098 Reviews
As a family-owned and operated dealership serving the Birmingham community for more than 30 years, Royal Automotive is committed to providing the best customer service available to our valued customers. We pride ourselves on customer satisfaction, as that is one of many reasons we consider ourselves to be "the dealership that is different". Royal Automotive offers a wide selection of makes and models to fit anybody's budget, and our inventory is abundant with new, used, and certified pre-owned automobiles. We are confident that you will find exactly what you are looking for. Royal Automotive's service department features factory-trained and certified technicians for the maintenance and upkeep of your automobile, and we have a large in-stock inventory of manufacturer and OEM-recommended parts available, ensuring the quickest and most qualified service around. We appreciate the opportunity to be of service to you, and hope to be seeing you at Royal Automotive very soon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 1,098 reviews
February 21, 2020
Thank you for the excellent service that was provided . The service representative Christopher made sure all recalls were found and completed without my request. 👍🏾 Job! The service representative Christopher made sure all recalls were found and completed without my request. 👍🏾 Job! More
by micdearfam
Employees Worked With
Mark Elliott
February 20, 2020
Nice, quick service. Thank you for helping me out. I love the car and I hope it lasts me a long time. Pretty good out the door price. the car and I hope it lasts me a long time. Pretty good out the door price. More
by Tieragreen8989
February 19, 2020
Great team. Excellent value on 2016 Dodge Ram and all staff was very knowledgeable. Highly recommend if you are looking for a great deal on a used vehicle. staff was very knowledgeable. Highly recommend if you are looking for a great deal on a used vehicle. More
by loganpmike
February 19, 2020
Worked very quickly and effectively to get me the car I wanted. The worked a great deal for me as if they were trying to get the car for themselves. wanted. The worked a great deal for me as if they were trying to get the car for themselves. More
by Tripp Moss
February 18, 2020
Great service, made my experience buying a car very simple. Explained everything in detail and the staff was very attentive. I Would recommend Royal Automotive to anyone! simple. Explained everything in detail and the staff was very attentive. I Would recommend Royal Automotive to anyone! More
by haleyeyoung
February 18, 2020
Carter was an absolute delight to work with. Knowledgeable and efficient. Would be pleased to work with him the next time we purchase a vehicle. Knowledgeable and efficient. Would be pleased to work with him the next time we purchase a vehicle. More
by E Bowen
February 16, 2020
Great service! Great variety of vehicles to choose from! Great overall experience! David was knowledgeable and patient...perfect salesman for me😊 Sammy was explanatory and to the point. Great overall experience! David was knowledgeable and patient...perfect salesman for me😊 Sammy was explanatory and to the point. More
by Cynthia Taylor
February 14, 2020
I was more than 150 miles from this dealership, but the price online was great. So I did the entire deal online and via text. My salesperson met me half way with the new car and made the process very easy price online was great. So I did the entire deal online and via text. My salesperson met me half way with the new car and made the process very easy and time friendly! More
by tlnoss
Employees Worked With
Justin Hild
February 14, 2020
Their service department is very corrupt. Gary tried to swindle $125 out of me for a diagnostic on my Vw and didn’t want to release it back to me until it was payed. My vehicle was there for a safety recal swindle $125 out of me for a diagnostic on my Vw and didn’t want to release it back to me until it was payed. My vehicle was there for a safety recall issue. More
by Calli6770
Employees Worked With
Gary
February 14, 2020
Fantastic experience with Carter Ward! I had an awesome experience buying our car at Royal. Carter Ward is extremely knowledgeable and is truly focused on the needs of the customer. It did I had an awesome experience buying our car at Royal. Carter Ward is extremely knowledgeable and is truly focused on the needs of the customer. It did not feel like a sales experience at all, more like I was being served and taken care of. I very highly recommend anyone contacting Carter to discuss obtaining a car, and I can virtually guarantee you will be pleased with the result. On top of that is the incredible Royal reputation and service which can't be beat. Give Carter Ward a call and you will see what I mean! More
by stevecward
Employees Worked With
