Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Royal Automotive
Vestavia Hills, AL
1,098 Reviews
As a family-owned and operated dealership serving the Birmingham community for more than 30 years, Royal Automotive is committed to providing the best customer service available to our valued customers. We pride ourselves on customer satisfaction, as that is one of many reasons we consider ourselves to be "the dealership that is different". Royal Automotive offers a wide selection of makes and models to fit anybody's budget, and our inventory is abundant with new, used, and certified pre-owned automobiles. We are confident that you will find exactly what you are looking for. Royal Automotive's service department features factory-trained and certified technicians for the maintenance and upkeep of your automobile, and we have a large in-stock inventory of manufacturer and OEM-recommended parts available, ensuring the quickest and most qualified service around. We appreciate the opportunity to be of service to you, and hope to be seeing you at Royal Automotive very soon.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,098 reviews
March 03, 2020
Our salesman Adam Hickman was outstanding! He was professional and attentive without being pushy. He followed up in appropriate intervals keeping us updated on any activity that could affect the sal professional and attentive without being pushy. He followed up in appropriate intervals keeping us updated on any activity that could affect the sale. More
by Rwilliamson4511
February 28, 2020
Adam is the best!! He is so knowledgeable and works hard to get you the best deal. I had an amazing experience! I will definitely be back. Thank you! to get you the best deal. I had an amazing experience! I will definitely be back. Thank you! More
by Jessica D.
Employees Worked With
Adam Hickman
February 27, 2020
As usual, great work and customer service as well! Thanks to Brooks and the technician that worked on my car! Wouldn’t take my baby anywhere else! to Brooks and the technician that worked on my car! Wouldn’t take my baby anywhere else! More
by Ravexmac7688
Employees Worked With
Brooks, Tech name unknown
February 26, 2020
The best salesman The best experience buying a car It The best salesman The best experience buying a car It went so smoothly everything was explain about the car and the transaction went great and eve The best salesman The best experience buying a car It went so smoothly everything was explain about the car and the transaction went great and everyone was so nice More
by Dwatkins
February 26, 2020
Adam did a great job of guiding me through the process of buying my new car. I never felt pressured to make a decision that I wasn’t comfortable with. I appreciate his professionalism and help. buying my new car. I never felt pressured to make a decision that I wasn’t comfortable with. I appreciate his professionalism and help. More
by DMS
February 26, 2020
Very friendly environment very kind people who help you once have have been approved to help make life easier. I would recommend everyone going there they are very helpful once have have been approved to help make life easier. I would recommend everyone going there they are very helpful More
by Jmfe124
February 26, 2020
Adam and Aaron were wonderful to work with! They were very professional and kept me informed throughout the entire process. They went above and beyond to make sure I was comfortable and fully understood very professional and kept me informed throughout the entire process. They went above and beyond to make sure I was comfortable and fully understood everything I needed to know. They have made me a customer for life! More
by Kaitlynn S.
February 23, 2020
I really appreciate Carter Ward for the outstanding way that he took care of my purchase experience. It couldn't have been any better. Also, Micah Murphy was most helpful as well. They both took care of that he took care of my purchase experience. It couldn't have been any better. Also, Micah Murphy was most helpful as well. They both took care of me during this purchase. Thanks so much guys, job well done. More
by pfree1954
February 22, 2020
The dealership can remodel and the brand manufacture new cars that customers like. None of this matters until the employees at the dealership realize that they are in the people business. Treat customers w cars that customers like. None of this matters until the employees at the dealership realize that they are in the people business. Treat customers with a great experience and they will tell everyone treat customers like I was treated and I will tell everyone. Totally disappointed in my visit More
by Rebamain
Employees Worked With
Dana Key
February 21, 2020
Exceptional service! This is the way car buying should be!! We love our new GMC Acadia Denali! We couldn’t be happier! Thank you, Chase and Mycah!! be!! We love our new GMC Acadia Denali! We couldn’t be happier! Thank you, Chase and Mycah!! More
by M Duke
