Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Royal Automotive
Vestavia Hills, AL
1,150 Reviews
As a family-owned and operated dealership serving the Birmingham community for more than 30 years, Royal Automotive is committed to providing the best customer service available to our valued customers. We pride ourselves on customer satisfaction, as that is one of many reasons we consider ourselves to be "the dealership that is different". Royal Automotive offers a wide selection of makes and models to fit anybody's budget, and our inventory is abundant with new, used, and certified pre-owned automobiles. We are confident that you will find exactly what you are looking for. Royal Automotive's service department features factory-trained and certified technicians for the maintenance and upkeep of your automobile, and we have a large in-stock inventory of manufacturer and OEM-recommended parts available, ensuring the quickest and most qualified service around. We appreciate the opportunity to be of service to you, and hope to be seeing you at Royal Automotive very soon.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,150 reviews
June 01, 2020
My experience with royal automotive was quick and simple David Thomas was a good salesman and made car shopping a little easier I would recommend anyone shopping for a car to give royal automotive a try and David Thomas was a good salesman and made car shopping a little easier I would recommend anyone shopping for a car to give royal automotive a try and ask for David Thomas More
by reginabutcher9
Employees Worked With
June 01, 2020
This is our 3rd experience with Royal VW. Adam has worked with us on both occasions. He’s done a wonderful job in both instances. We definitely would use Royal VW again and ask for Adam in particular. with us on both occasions. He’s done a wonderful job in both instances. We definitely would use Royal VW again and ask for Adam in particular. More
by Robert
May 28, 2020
The people at Royal Automotive really made the buying experience easy and enjoyable. I would definitely recommend Royal Automotive to anyone buying a vehicle in the future experience easy and enjoyable. I would definitely recommend Royal Automotive to anyone buying a vehicle in the future More
by Bkendrick
May 28, 2020
CAN'T SAY ENOUGH GOOD THINGS ABOUT CARTER WE INQUIRED EARLY THIS MORNING ABOUT A CAR THAT WAS A RECENT ARRIVAL AT THE DEALERSHIP (NO PICS ON WEB, JUST TRADED IN). CARTER TOOK THE INITIATIVE. WE INQUIRED EARLY THIS MORNING ABOUT A CAR THAT WAS A RECENT ARRIVAL AT THE DEALERSHIP (NO PICS ON WEB, JUST TRADED IN). CARTER TOOK THE INITIATIVE...FOUND OUT THE STATUS, TEXTED US PHOTOS...PERSONALLY INSPECTED THE CAR AND GAVE US A REALISTIC EXPECTATION. WE DROVE TO THE DEALERSHIP WHERE HE GREETED US WARMLY, ACCOMPANIED US ON THE TEST DRIVE, DID ALL IN HIS POWER TO ACCOMMODATE OUR REQUESTS. HE WAS PROFICIENT WITH PAPERWORK...GAVE THE IMPRESSION THAT, NOT ONLY DID HE APPRECIATE OUR BUSINESS, BUT HE CARED THAT WE WERE PLEASED W/ THE EXPERIENCE. VERY PROFESSIONAL, VERY COMPETENT. PLEASANT TO DEAL WITH. More
by YELLOWIRON
Employees Worked With
May 27, 2020
Adam did an excellent job. He was incredibly professional and very easy to work with. Could not highly recommend him anymore to anyone looking for help in finding the right car. and very easy to work with. Could not highly recommend him anymore to anyone looking for help in finding the right car. More
by ab.babi
May 26, 2020
Carter was friendly and easy to work with. He did not pressure us at all and we liked that. I would definitely recommend others to come buy from him. pressure us at all and we liked that. I would definitely recommend others to come buy from him. More
by lisakok117
May 25, 2020
Great experience. Will defiantly be back and share with others. Great prices. Very friendly staff. Clean car. Will recommend to others. Thank you for everything. others. Great prices. Very friendly staff. Clean car. Will recommend to others. Thank you for everything. More
by ahll
May 24, 2020
Adam was an absolute joy to work with!! Sold us out car and we didn’t even lay eyes on it, we trusted him that match and knew he wasn’t steering us in the wrong direction!! A very pleasant and honest young and we didn’t even lay eyes on it, we trusted him that match and knew he wasn’t steering us in the wrong direction!! A very pleasant and honest young man. More
by sandersredbug
Employees Worked With
Adam Hickman
May 23, 2020
Adam was great and so easy to work with. He was very knowledgeable about the new and used cars on the lot, and helped guide me to the right car for my family. He has also been great with the follow up a knowledgeable about the new and used cars on the lot, and helped guide me to the right car for my family. He has also been great with the follow up after the purchase. I would highly recommend Royal Automotive and Adam Hickman. More
by Amy K
Employees Worked With
Adam Hickman
May 23, 2020
Ed Swanger was very knowledgeable and professional today! He was a blessing! Definitely recommend him if you are looking for a vehicle, new or used! He was a blessing! Definitely recommend him if you are looking for a vehicle, new or used! More
by grahambunch
