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Royal Automotive
Vestavia Hills, AL
1,150 Reviews
As a family-owned and operated dealership serving the Birmingham community for more than 30 years, Royal Automotive is committed to providing the best customer service available to our valued customers. We pride ourselves on customer satisfaction, as that is one of many reasons we consider ourselves to be "the dealership that is different". Royal Automotive offers a wide selection of makes and models to fit anybody's budget, and our inventory is abundant with new, used, and certified pre-owned automobiles. We are confident that you will find exactly what you are looking for. Royal Automotive's service department features factory-trained and certified technicians for the maintenance and upkeep of your automobile, and we have a large in-stock inventory of manufacturer and OEM-recommended parts available, ensuring the quickest and most qualified service around. We appreciate the opportunity to be of service to you, and hope to be seeing you at Royal Automotive very soon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 1,150 reviews
July 13, 2020
Car buying made simple. David had the car ready to go when we got there (coming from out of state), and made the entire process easy and enjoyable. David was very professional, knowledgeable, and down t when we got there (coming from out of state), and made the entire process easy and enjoyable. David was very professional, knowledgeable, and down to earth. More
by ccannon26
July 09, 2020
Ed was very nice and helped us find exactly what we were looking for! Micah was very personable and made signing all those papers not so overwhelming looking for! Micah was very personable and made signing all those papers not so overwhelming More
by Tony
July 03, 2020
I had a wonderful experience while purchasing my Buick. David was excellent! Very knowledgeable and treated me with kindness and respect. I would definitely recommend him and Royal Automotive. David was excellent! Very knowledgeable and treated me with kindness and respect. I would definitely recommend him and Royal Automotive. More
by erin
Employees Worked With
July 02, 2020
My experience at Royal Automotive was the best! Carter Ward gave me excellent customer service. I would recommend anyone to shop at Royal if you want the best. Thanks Carter and Royal Automotive. Satis Ward gave me excellent customer service. I would recommend anyone to shop at Royal if you want the best. Thanks Carter and Royal Automotive. Satisfied Customer More
by aprilpsmith
July 01, 2020
Pleasant experience David was a pleasure to work with. He helped me get just what I was looking for. The entire process was quick and simple. Highly recommended! David was a pleasure to work with. He helped me get just what I was looking for. The entire process was quick and simple. Highly recommended! More
by jtrotman10
June 25, 2020
Allen did an amazing job! They really were nice to work with. If you are buying a new vehicle, I would definitely recommend going to see Allen!!! with. If you are buying a new vehicle, I would definitely recommend going to see Allen!!! More
by allydavis98
June 25, 2020
Purchase of 2020 Tiguan I recently purchased a 2020 Tiguan SEL and love it. Don Thomas is my salesman and was very helpful throughout the process. This is my 4th VW from Roya I recently purchased a 2020 Tiguan SEL and love it. Don Thomas is my salesman and was very helpful throughout the process. This is my 4th VW from Royal Automotive and Don has been my salesman for each of them. I have been happy with the service department as well and this keeps me coming back. More
by Linda
June 25, 2020
Great people!!!! We enjoyed our experience with everyone at Royal. Carter was very wonderful to work with! He went the extra mile to make of purchase amazing. at Royal. Carter was very wonderful to work with! He went the extra mile to make of purchase amazing. More
by donandcathyjones23
June 22, 2020
Carter was absolutely fantastic. He went above and beyond to help us! He was friendly and polite and worked very hard to make it happen! to help us! He was friendly and polite and worked very hard to make it happen! More
by lindseyabooth
June 22, 2020
I’ve purchased two homes and 7 vehicles and this was the only time I would ever describe the process as “easy”, “relaxed”, or “enjoyable.” I called and got David Thomas. I asked if they had two cars I saw o only time I would ever describe the process as “easy”, “relaxed”, or “enjoyable.” I called and got David Thomas. I asked if they had two cars I saw online. He said he’d call me back after he checked. I asked him to text and he did. Texted me very quickly that one Tahoe had sold but the other was still available. I met him there, he let me test drive it (alone), and I loved it. He then let me take it to my house (alone) and show my wife. She loved it. I did a quick pre-approval thing on my phone, told him I wanted it, and was out the door with my new vehicle less than 90 minutes later. I wasn’t pressured or guilted into anything. David did not have that desperate or pushy vibe that so many car lots/salesmen give off. I would highly recommend going to Royal to see David. Also, I knew what sort of car I wanted, but I noticed they had some great variety on the lot. Go check it out. Sales Manager Micah Murphy finished up the process with us (once I decided to buy it, we were with David for about an hour and then Micah for 20 minutes) and he was very knowledgeable and courteous. These guys clearly know what they are doing and how to treat a customer. I hope I get to buy all my future vehicles from Royal Automotive! More
by Carl E.
