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Royal Automotive

Vestavia Hills, AL

Overview
Employees
Reviews
Vehicles
4.9
1,150 Reviews
As a family-owned and operated dealership serving the Birmingham community for more than 30 years, Royal Automotive is committed to providing the best customer service available to our valued customers. We pride ourselves on customer satisfaction, as that is one of many reasons we consider ourselves to be "the dealership that is different". Royal Automotive offers a wide selection of makes and models to fit anybody's budget, and our inventory is abundant with new, used, and certified pre-owned automobiles. We are confident that you will find exactly what you are looking for. Royal Automotive's service department features factory-trained and certified technicians for the maintenance and upkeep of your automobile, and we have a large in-stock inventory of manufacturer and OEM-recommended parts available, ensuring the quickest and most qualified service around. We appreciate the opportunity to be of service to you, and hope to be seeing you at Royal Automotive very soon.
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3010 Columbiana Rd

Vestavia Hills, AL

35216

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Showing 1,150 reviews

July 26, 2020

This is the second pre-owned vehicle that I have purchased from Royal & I am sure we will enjoy this one also. Thanks Ed for your help! More

by DAMCDANIELTRAVEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Swanger
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Jul 27, 2020 -

Royal Automotive responded

Thank you so much for your repeat business! We are thrilled to hear that you had another positive buying experience. Safe travels and hope to see you next time at Royal Volkswagen!

July 25, 2020

Carter was very easy to work with and didn’t try to force anything on me. He was very informative and respectful. I would highly recommend him. More

by asandersllc3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sammy Campisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carter Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 27, 2020 -

Royal Automotive responded

Thank you for the review! Carter is an excellent member of our team at Royal Volkswagen, and we will certainly let him know that you appreciate his help. We hope to see you again sometime!

July 25, 2020

Very Professional Adam did a great job. No pressure, just presented the facts. It was a pleasure working with him. The process went smooth and efficiently. Thanks Adam! More

by cmims
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Hickman
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Jul 27, 2020 -

Royal Automotive responded

Thank you for reviewing Royal Volkswagen and for giving a shout out to Adam. It is our goal to take excellent care of customers and I am glad that he hit the mark!

July 24, 2020

Carter was very helpful in our car buying decision. He answered all of our questions and never seemed to pressure us in any way. Carter is very polite and professional yet easy to make conversation. My wi More

by brianwpolk
Recommend Dealer
Yes
Employees Worked With
Sammy Campisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carter Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 24, 2020 -

Royal Automotive responded

Hi Brian - Congratulations on the new car! It is fantastic that you had such a professional and successful buying experience with Carter. We will pass on the kind words to him! At Royal Volkswagen, we work hard to make sure our guests get all the information they need to feel confident out on the roads. Thank you for the five stars and we hope to work with you again next time!

July 20, 2020

Mr. Swanger was very personable, accomodating and helpful with my recent purchase.I love my new to me used SUV and would recommend Royal to others. More

by Toni
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Hawk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ed Swanger
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Jul 20, 2020 -

Royal Automotive responded

Toni, thank you for the review! It was our pleasure to work with you here, and we will certainly let Ed know that you appreciate his help. Enjoy your SUV!

July 19, 2020

Great attentive serviceFriendly staffEasy buying Great attentive service Friendly staff Easy buying experience Would recommend to others Great online information and attentive Love my new vehic More

by A McGlaughn
Recommend Dealer
Yes
Employees Worked With
Sammy Campisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ed Swanger
Report | Print
Jul 20, 2020 -

Royal Automotive responded

Thank you for the excellent review of Royal Volkswagen! We always love to hear from customers and feedback like this lets us know we're doing our jobs right. We're thrilled that you're loving your new vehicle!

July 19, 2020

Easy and quick purchase. Truck was as described. Everyone was great to work with and got us the best financing. I would recommend Royal to anyone shopping for a new or used vehicle. More

by jbrittian9311
Recommend Dealer
Yes
Employees Worked With
Sammy Campisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ed Swanger
Report | Print
Jul 20, 2020 -

Royal Automotive responded

Thank you for shopping at Royal Volkswagen! We're so happy to hear that our team helped you into a new truck as it's our goal to find the best option for guests. Congratulations and safe travels!

July 18, 2020

Gary Redd and Matt Robertson were SO helpful, friendly and really made the whole process very easy. We truly appreciated their help and highly recommend!!!. Thank you!! More

by Huckabystephanie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Robertson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Redd
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Jul 20, 2020 -

Royal Automotive responded

Thank you so much for your recommendation of Gary and Matt! Friendly and very easy is the feedback we love to hear. We hope to see you back again next time at Royal Volkswagen!

July 16, 2020

Mr Dave goes above and beyond for his customers. Made the car buying process quick and easy in and out in a timely manner. Treats you like family. We will be buying more cars from them. I highly recommend Mr More

by Miles1061
Recommend Dealer
Yes
Employees Worked With
David Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Micah Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 17, 2020 -

Royal Automotive responded

For you to say that Mr. Dave goes "above and beyond" makes our day! Thank you for the fantastic review and for trusting us with your business. We hope that you absolutely love your new vehicle!

July 16, 2020

I really enjoyed working with the sales team at Royal. Easy to deal with and very professional. They did everything they said without me having to remind anyone! More

by Mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Micah Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ed Swanger
Report | Print
Jul 17, 2020 -

Royal Automotive responded

Hi Mike - Thank you for the rave review! We love to hear that you had an easy time getting into your new car. All of us at Royal Volkswagen wish you happy driving!

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