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Royal Automotive

Vestavia Hills, AL

4.9
1,150 Reviews
As a family-owned and operated dealership serving the Birmingham community for more than 30 years, Royal Automotive is committed to providing the best customer service available to our valued customers. We pride ourselves on customer satisfaction, as that is one of many reasons we consider ourselves to be "the dealership that is different". Royal Automotive offers a wide selection of makes and models to fit anybody's budget, and our inventory is abundant with new, used, and certified pre-owned automobiles. We are confident that you will find exactly what you are looking for. Royal Automotive's service department features factory-trained and certified technicians for the maintenance and upkeep of your automobile, and we have a large in-stock inventory of manufacturer and OEM-recommended parts available, ensuring the quickest and most qualified service around. We appreciate the opportunity to be of service to you, and hope to be seeing you at Royal Automotive very soon.
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3010 Columbiana Rd

Vestavia Hills, AL

35216

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Showing 1,150 reviews

September 04, 2020

Love my car! Ed was great very nice and very fast! Would definitely recommend Royal Dealership to anyone! Fastest easiest experience with buying a car More

by crystalmitchell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Swanger
Sep 04, 2020 -

Royal Automotive responded

Crystal - thank you for reviewing the excellent experience you had with Ed at Royal Volkswagen! It is great to hear that you enjoyed a seamless purchasing process and that you love your car. Congrats and safe travels!

September 04, 2020

Carter did a great job and was a great temperament for me, patient and not pushy. He was extremely respectful and didn’t try to sell me unless I asked and when I did, he gave very candid feedback. More

by rubin.donald
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carter Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2020 -

Royal Automotive responded

Thank you for the review! We couldn't be more pleased to hear that Carter provided the accommodating service we pride ourselves on at Royal Volkswagen, and we will certainly let him know that you appreciate his help. We hope to see you again sometime!

September 02, 2020

Excellent staff and the sales team and sales manger were very accommodating. I was very satisfied with the overall buying experience and would recommend this dealership to anyone looking to purchase a new More

by rob_pratt28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Freeman
Sep 02, 2020 -

Royal Automotive responded

Congratulations on your new car! It is wonderful to hear that you had such an excellent purchase experience at Royal Volkswagen. We appreciate your business and your recommendation. Safe travels!

August 26, 2020

This was our second purchase from Ed and the Royal team and they provided another great buying experience. From initial contact via email and text to the time we drive off the lot, they made sure all our n More

by jms13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sammy Campisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ed Swanger
Aug 26, 2020 -

Royal Automotive responded

We're so proud to have earned your repeat business! It's fantastic to hear that Ed made your latest car-buying experience so attentive. Thank you for your confidence in Royal Volkswagen, and we hope you're loving your new vehicle!

August 20, 2020

This was a Fast easy process. I purchased a very Nice car! everyone was friendly and tried to help. I would recommend to friends and family More

by mhsmith0418
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carter Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2020 -

Royal Automotive responded

Thank you for taking the time to review Royal Volkswagen! It makes us happy to hear that our team provided you with such a smooth and enjoyable sales experience. We wish you safe travels in your new car!

August 19, 2020

I had such a pleasant experience today at Royal Automotive. Guys if you need a hassle free, professional to help you with your vehicle please contact Carter Ward. He really does care about your nee More

by Robbie.williams53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Hawk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carter Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2020 -

Royal Automotive responded

Thank you so much for recommending Carter! We love to hear that he took excellent care of you and helped you get into a great vehicle. All of us at Royal Volkswagen appreciate your support and hope that you are enjoying your new car.

August 19, 2020

This was our second time working with Carter Ward. He worked with us when we purchased a 2019 Volvo XC60 T6 for my wife a few weeks ago. It was a great experience from the test drive to the negotiation More

by mpb2214
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carter Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2020 -

Royal Automotive responded

We really appreciate you coming back to Royal Volkswagen for another vehicle and it's fantastic to hear that you had another positive experience working with Carter. Thank you for sharing so many kind words and for recommending his services! All of us are grateful that you and your wife would trust us with your business, and we hope that you're enjoying your 2019 Volvo XC60 T6s.

August 18, 2020

Royal Automotive has competitive pricing and were easy to deal with purchasing my new truck. I highly recommend giving them a shot on you’re next vehicle purchase. More

by Nriddle67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Swanger
Aug 18, 2020 -

Royal Automotive responded

We are honored to earn your recommendation! Reviews like this one really support our business and we are so happy to hear you had an easy time getting into your new truck. Thank you from the Royal Volkswagen team!

August 18, 2020

Carter made our experience quick, easy and enjoyable. He was very informative on the phone as well. We will be back to Royal GMC. Thanks More

by reddnala
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carter Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2020 -

Royal Automotive responded

Thank you for the review! It was our pleasure to assist you here at Royal Volkswagen, and we will certainly let Carter know that you appreciate his help. We look forward to your next visit!

August 16, 2020

Mr. David Thomas was so helpful and kind to us. He answered all our questions and was so patient with us while we looked for a new car. If you need a car come here!!!! More

by Jc4lf
Recommend Dealer
Yes
Employees Worked With
David Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2020 -

Royal Automotive responded

Thank you so much for recommending David and Royal Volkswagen! We love to hear that all of your questions were answered so that you could be confident in your purchase. Safe driving and hope to see you down the road!

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