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Royal Automotive

Vestavia Hills, AL

4.9
1,150 Reviews
As a family-owned and operated dealership serving the Birmingham community for more than 30 years, Royal Automotive is committed to providing the best customer service available to our valued customers. We pride ourselves on customer satisfaction, as that is one of many reasons we consider ourselves to be "the dealership that is different". Royal Automotive offers a wide selection of makes and models to fit anybody's budget, and our inventory is abundant with new, used, and certified pre-owned automobiles. We are confident that you will find exactly what you are looking for. Royal Automotive's service department features factory-trained and certified technicians for the maintenance and upkeep of your automobile, and we have a large in-stock inventory of manufacturer and OEM-recommended parts available, ensuring the quickest and most qualified service around. We appreciate the opportunity to be of service to you, and hope to be seeing you at Royal Automotive very soon.
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3010 Columbiana Rd

Vestavia Hills, AL

35216

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Showing 1,150 reviews

September 21, 2020

David is fantastic and easy to work with! Royal Automotive is an easy place to do business. If your looking for a car, some see David Thomas More

by MPJ313
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2020 -

Royal Automotive responded

Thank you for the kind words! We appreciate you taking the time to share and shout out David. Safe travels and we hope to see you again at Royal Volkswagen!

September 19, 2020

David Thomas was wonderful to work with! We would recommend him to anyone. We knew what we were looking for and David didn’t try to up-sell or sway us to a new car like other dealerships did. More

by Trenta515
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2020 -

Royal Automotive responded

Thank you for sharing your positive feedback. I am thrilled to hear that David was so accommodating as it is our priority to find a reliable vehicle for guests. We're lucky to call you a Royal Volkswagen customer!

September 19, 2020

Super Buick GMC sales staff. Royal Automotive is a great dealership. I've purchased 2 GMC's , Oldsmobile and 3 used vehicles and every time was a great experience. More

by 10gredd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Redd
Sep 21, 2020 -

Royal Automotive responded

We can't thank you enough for your repeat business! We are delighted that you've had so many great purchasing experience working with our Royal Volkswagen team. Have a wonderful week!

September 19, 2020

If you choose to take your Volvo to Royal for warranty work or general service, be sure to wrap your vehicle in bubble wrap... My 2019 XC90 has been damaged two out of the three visits, for warranty repa More

by Travis M.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jacob Brown
September 18, 2020

No hidden fees, great prices and the purchasing process was quick and easy. The staff are very helpful and friendly. Would definitely purchase from them again! More

by Merry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Swanger
Sep 21, 2020 -

Royal Automotive responded

Thank you, Merry, for trusting Royal Volkswagen with your business. We are excited to hear that you are on the road in your new vehicle. Congrats and safe travels!

September 17, 2020

I have bought my third car from this dealer. Gary was a great salesman. He showed me all the bells and whistle for my new GMC Terrain. More

by glendahboudreaux
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Redd
Sep 17, 2020 -

Royal Automotive responded

Thank you for your loyalty to Royal Volkswagen! It is wonderful to hear that Gary went over the details of your car so you can feel confident out on the roads. Congratulations and we hope you enjoy your new GMC Terrain!

September 16, 2020

Carter was amazing to work with! He did a phenomenal job communicating and getting everything done before we arrived from Atlanta. Sammy got us in and out with all the paperwork. Amazing experience, and wou More

by crjonesy02
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sammy Campisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carter Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2020 -

Royal Automotive responded

Thank you for leaving Royal Volkswagen a 5-star review! It is fantastic to hear that Carter and Sammy were such a pleasure to work with. We hope you enjoy the new vehicle!

September 15, 2020

Carter was extremely helpful and timely in everything he did. He was a pleasure to work with! He cares about your deal and your personal situation! More

by astroud23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carter Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2020 -

Royal Automotive responded

Thank you for the rave review of Carter! We are so happy to hear that you enjoyed working with him to get into your new vehicle. We hope that you absolutely love it! - Royal Volkswagen team

September 11, 2020

This is the far best dealership to take your vehicle to have any service done. They are an Awesome group of people. My service person is the Best "Brandon Jennings" and so is the service Manager Chris Dell More

by fransqt247
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Deller and Brandon Jennings
Sep 11, 2020 -

Royal Automotive responded

Thank you for your confidence in Chris and Brandon to get the job done! We appreciate your business and hope to see you back at Royal Volkswagen. Safe travels!

September 09, 2020

Very grateful for the amount of attention Matt provided for us while trying to purchase a vehicle. We are very happy with our first purchase from Royal Automotive. More

by schyler9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Coulter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Morgan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Hawk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2020 -

Royal Automotive responded

Thank you for taking the time to leave us a review and congratulations on your new car! It is great to hear that Matt delivered such an attentive purchase experience. We appreciate your business and hope to see you back at Royal Volkswagen!

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