Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Royal Automotive
Vestavia Hills, AL
1,150 Reviews
As a family-owned and operated dealership serving the Birmingham community for more than 30 years, Royal Automotive is committed to providing the best customer service available to our valued customers. We pride ourselves on customer satisfaction, as that is one of many reasons we consider ourselves to be "the dealership that is different". Royal Automotive offers a wide selection of makes and models to fit anybody's budget, and our inventory is abundant with new, used, and certified pre-owned automobiles. We are confident that you will find exactly what you are looking for. Royal Automotive's service department features factory-trained and certified technicians for the maintenance and upkeep of your automobile, and we have a large in-stock inventory of manufacturer and OEM-recommended parts available, ensuring the quickest and most qualified service around. We appreciate the opportunity to be of service to you, and hope to be seeing you at Royal Automotive very soon.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,150 reviews
October 07, 2020
Car went in for two recalls and it’s first service. Was surprised that the car didn’t get washed or detailed particularly during these infection control times. This is the third new VW we have bought from surprised that the car didn’t get washed or detailed particularly during these infection control times. This is the third new VW we have bought from them in 8 years. I was told by Adam you have to request that service. More
by VWgirl
Employees Worked With
Adam Hickman
October 02, 2020
Everyone was great to work with, would recommend these guys to anyone! This makes my second truck I have bought from them and will buy again! guys to anyone! This makes my second truck I have bought from them and will buy again! More
by dustinsmith1974
Employees Worked With
September 30, 2020
Great salesman Don Livingston very friendly explained every detail in the purchase process. Explained all details of the new truck. Also the sales manager Jennifer was quite nice and knowledgeable. every detail in the purchase process. Explained all details of the new truck. Also the sales manager Jennifer was quite nice and knowledgeable. More
by Rb5618
September 28, 2020
Ralph is the best!!! He always takes care of the maintenance/service on my car! He is friendly and helpful!! Always explains what is being done to automobile. maintenance/service on my car! He is friendly and helpful!! Always explains what is being done to automobile. More
by crutchfieldc
Employees Worked With
Ralph Daniel
September 26, 2020
Staff was very helpful with meeting our needs in a vehicle. The finance department was very diligent in getting us in and out. Very Satisfied vehicle. The finance department was very diligent in getting us in and out. Very Satisfied More
by jrf20eb
September 24, 2020
Great dealership to do business with. The service department was awesome. I would go back to buy a vehicle or even for service work. Thanks! department was awesome. I would go back to buy a vehicle or even for service work. Thanks! More
by myculligan
Employees Worked With
Chris in service
September 23, 2020
Not a great selection but David was very helpful. They made it really simple and fast. There was also zero pressure to make a decision, which is nice. made it really simple and fast. There was also zero pressure to make a decision, which is nice. More
by Dhlink3
September 23, 2020
Carter was great, he was very quick to assist us and worked professionally to get us into our car. The whole team was helpful and we had wonderful experience buying our used van from Royal. Thanks! worked professionally to get us into our car. The whole team was helpful and we had wonderful experience buying our used van from Royal. Thanks! More
by tim
Employees Worked With
September 21, 2020
Ed and Micah were both very friendly and helpful. Had some unforeseen issues with delivery and they enlisted others and just really went out of their to accommodate. some unforeseen issues with delivery and they enlisted others and just really went out of their to accommodate. More
by Dennis
