Royal Automotive

Worked with Ed. Awesome guy and awesome experience! Quick and easy and got the truck I wanted. I recommend going to see Ed and the crew at Royal. Quick and easy and got the truck I wanted. I recommend going to see Ed and the crew at Royal. More

Ed was great! He was patient and gave us a lot of options to look at without any pressure to make a decision. These things could have been handled better: The car didn't come with an actual key and we d to look at without any pressure to make a decision. These things could have been handled better: The car didn't come with an actual key and we didn'tknow this until the sale was complete. There should have been a key in the key fob. The expense and time it takes to get the actual key is a lot and should not be a cost for the buyer of the vehicle. Still working on getting this taken care of. The letter to receive a discount on ad valorem taxes came days after the purchase of the vehicle and after I had purchased my car tag. If I had known this would come in the mail, I would have waited to get the tag. More

Found the car on the internet via Edmonds, Started the negotiations over the phone with Carter, drove the vehicle, made a cash offer, drove away in less than 1 hour from arrival. Fair price was received, negotiations over the phone with Carter, drove the vehicle, made a cash offer, drove away in less than 1 hour from arrival. Fair price was received, good sales service. I would deal with them again. More

Visited Royal to view a CPO Yukon. Met with Ed Swanger upon initial connection on line. Awesome experience amid zero pressure to purchase. Ed was a pleasure to deal with. The entire experience went very w upon initial connection on line. Awesome experience amid zero pressure to purchase. Ed was a pleasure to deal with. The entire experience went very well. Would recommend Royal and Ed to those looking for a fair and balanced experience. More

Talk in GMC service is a pro, whatever you pay him you owe him more. Trust him and communicates well. Ralph is a pro a owe him more. Trust him and communicates well. Ralph is a pro a More

Carter was very helpful and informative. He went above and beyond to make sure the vehicle was ready for me to take home. Would definitely recommend him to anyone. This was the smoothest and quickest tr and beyond to make sure the vehicle was ready for me to take home. Would definitely recommend him to anyone. This was the smoothest and quickest transaction I’ve ever had while purchasing a vehicle. More

Wonderful experience again, Don Thomas is the best I’ve seen in years!! Wish all car salesmen were as good as he is!! Thank you!! seen in years!! Wish all car salesmen were as good as he is!! Thank you!! More

Communication by the service department is very lacking. I had to call multiple times to get the status of my vehicle. It took them nearly all week to fix a broken clock spring and they didn’t have a loaner I had to call multiple times to get the status of my vehicle. It took them nearly all week to fix a broken clock spring and they didn’t have a loaner available, so I was without a car and had no idea when I’d get it back. They were nice, but I know Hiley offers better customer service, so we will make the drive there from now on. More

Carter was very knowledgeable, friendly and easy to work with. He went above and beyond to help and make the experience as quick and as easy as possible.I would highly recommend buying from Royal Automotive with. He went above and beyond to help and make the experience as quick and as easy as possible.I would highly recommend buying from Royal Automotive and working with Carter Ward. More

No pressure, no haggle, friendly folks. Make me feel welcome and at ease. No pressure on the finance side, quick no nonsense service. Highly recommend welcome and at ease. No pressure on the finance side, quick no nonsense service. Highly recommend More