Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Royal Automotive
Vestavia Hills, AL
1,116 Reviews
As a family-owned and operated dealership serving the Birmingham community for more than 30 years, Royal Automotive is committed to providing the best customer service available to our valued customers. We pride ourselves on customer satisfaction, as that is one of many reasons we consider ourselves to be "the dealership that is different". Royal Automotive offers a wide selection of makes and models to fit anybody's budget, and our inventory is abundant with new, used, and certified pre-owned automobiles. We are confident that you will find exactly what you are looking for. Royal Automotive's service department features factory-trained and certified technicians for the maintenance and upkeep of your automobile, and we have a large in-stock inventory of manufacturer and OEM-recommended parts available, ensuring the quickest and most qualified service around. We appreciate the opportunity to be of service to you, and hope to be seeing you at Royal Automotive very soon.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,116 reviews
January 30, 2021
The service department is exceptional. Will got me in and out on short notice. Very professional staff including the shuttle service. I am always pleased! and out on short notice. Very professional staff including the shuttle service. I am always pleased! More
by LauraBusby31
Employees Worked With
Will
January 29, 2021
We bought the Altlas R-line. We had a great buying experience! Everyone was amazing! Thank you Don Thomas for making this such a great experience! experience! Everyone was amazing! Thank you Don Thomas for making this such a great experience! More
by Tracieandkaleb
January 28, 2021
I have purchased numerous vehicles from Royal over many years. They are family owned and the tenure of their sales staff is long. Their service department is good but can be over expensive at times. Their years. They are family owned and the tenure of their sales staff is long. Their service department is good but can be over expensive at times. Their work is always very good. If you want a GMC, Volvo, Volkswagen, or Buick they are the best dealer in North Alabama. I More
by Nose1946
January 26, 2021
Great and friendly service from Royal Automotive. Will Macoy was very helpful as always and I appreciate the level of service provided. See you guys for my next service! Macoy was very helpful as always and I appreciate the level of service provided. See you guys for my next service! More
by Dominicmedici
Employees Worked With
William Macoy
January 25, 2021
Royal is just a name it’s the people that makes me come back great experience they all took time and they did it with a smile back great experience they all took time and they did it with a smile More
by rr303
January 24, 2021
Had a wonderful experience today at Royal Olds. The salesman, Josh Miceli, was so helpful. Loved his energy and determination to make me satisfied with my purchase salesman, Josh Miceli, was so helpful. Loved his energy and determination to make me satisfied with my purchase More
by Johnson
January 21, 2021
John Ard took really good care of me, got my vehicle right in and had it back to me later that day. I give an A+ to the service department. right in and had it back to me later that day. I give an A+ to the service department. More
by Crteal31
Employees Worked With
John Ard is top notch.
January 19, 2021
Because of his professional demeanor and congenial personality, Carter Ward made my automobile shopping experience both productive and pleasurable. He really gained my confidence when I asked him the personality, Carter Ward made my automobile shopping experience both productive and pleasurable. He really gained my confidence when I asked him the question, "If I were your mother, would you want me to have this car?" With no hesitation, he responded affirmatively in a frank, honest manner. I was sold! From the initial phone call to the final delivery of my car, Carter Ward was professional, approachable, respectful (in spite of my numerous, redundant questions), confident, and frank. Because of my interaction with Carter Ward and his utmost respect for your dealership and its impeccable reputation in the Hoover community, I will be referring others to Royal Automotive. He served your company well. A true Royal ambassador! More
by cholley49
Employees Worked With
January 12, 2021
Very Satisfied, very nice people!! My salesman Josh Miceli was very helpful and was willing to take the time to explain everything to me to ensure I was purchasing the right truck for me. I appreciate Miceli was very helpful and was willing to take the time to explain everything to me to ensure I was purchasing the right truck for me. I appreciate his patience. More
by Steve H
Employees Worked With
Josh Miceli
