Royal Automotive

I have no complaints about this location.I enjoyed I have no complaints about this location. I enjoyed talking to Will, that’s my favorite person. Very professional and knows how to talk to people. I I have no complaints about this location. I enjoyed talking to Will, that’s my favorite person. Very professional and knows how to talk to people. I love, love Mr Glen the driver. Such a beautiful human being. More

Royal Automotive has always worked on my car. John keeps it in good working order, and I couldn’t be happier with him or the service. it in good working order, and I couldn’t be happier with him or the service. More

Brandon, was awesome! I called regarding a weird sound my car was making. Branson, told me to bring it in. He had his technician look at it and provided a ride for me. He called me the next day and explained car was making. Branson, told me to bring it in. He had his technician look at it and provided a ride for me. He called me the next day and explained the problem, had the problem corrected, and did the research to find that the issue was covered by the warranty. Awesome, I will faithfully use Royal Automotive to service my vehicle from now on! More

Worked with Ed. Awesome guy and awesome experience! Quick and easy and got the truck I wanted. I recommend going to see Ed and the crew at Royal. Quick and easy and got the truck I wanted. I recommend going to see Ed and the crew at Royal. More

Found the car on the internet via Edmonds, Started the negotiations over the phone with Carter, drove the vehicle, made a cash offer, drove away in less than 1 hour from arrival. Fair price was received, negotiations over the phone with Carter, drove the vehicle, made a cash offer, drove away in less than 1 hour from arrival. Fair price was received, good sales service. I would deal with them again. More

Ed was great! He was patient and gave us a lot of options to look at without any pressure to make a decision. These things could have been handled better: The car didn't come with an actual key and we d to look at without any pressure to make a decision. These things could have been handled better: The car didn't come with an actual key and we didn'tknow this until the sale was complete. There should have been a key in the key fob. The expense and time it takes to get the actual key is a lot and should not be a cost for the buyer of the vehicle. Still working on getting this taken care of. The letter to receive a discount on ad valorem taxes came days after the purchase of the vehicle and after I had purchased my car tag. If I had known this would come in the mail, I would have waited to get the tag. More

Talk in GMC service is a pro, whatever you pay him you owe him more. Trust him and communicates well. Ralph is a pro a owe him more. Trust him and communicates well. Ralph is a pro a More

Wonderful experience again, Don Thomas is the best I’ve seen in years!! Wish all car salesmen were as good as he is!! Thank you!! seen in years!! Wish all car salesmen were as good as he is!! Thank you!! More

Visited Royal to view a CPO Yukon. Met with Ed Swanger upon initial connection on line. Awesome experience amid zero pressure to purchase. Ed was a pleasure to deal with. The entire experience went very w upon initial connection on line. Awesome experience amid zero pressure to purchase. Ed was a pleasure to deal with. The entire experience went very well. Would recommend Royal and Ed to those looking for a fair and balanced experience. More