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Royal Automotive
Vestavia Hills, AL
1,116 Reviews
As a family-owned and operated dealership serving the Birmingham community for more than 30 years, Royal Automotive is committed to providing the best customer service available to our valued customers. We pride ourselves on customer satisfaction, as that is one of many reasons we consider ourselves to be "the dealership that is different". Royal Automotive offers a wide selection of makes and models to fit anybody's budget, and our inventory is abundant with new, used, and certified pre-owned automobiles. We are confident that you will find exactly what you are looking for. Royal Automotive's service department features factory-trained and certified technicians for the maintenance and upkeep of your automobile, and we have a large in-stock inventory of manufacturer and OEM-recommended parts available, ensuring the quickest and most qualified service around. We appreciate the opportunity to be of service to you, and hope to be seeing you at Royal Automotive very soon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 1,116 reviews
February 13, 2021
Justin was great. Fantastic at his job. He represents your company well. He was very knowledgeable and helpful. I did not have to ask for help. He quickly asked if we need help. your company well. He was very knowledgeable and helpful. I did not have to ask for help. He quickly asked if we need help. More
by Wsheffi
Employees Worked With
Justin hild
February 11, 2021
Great, fast service. Royal provided me with a loaner car which was very convenient. Staff was friendly and respectful. Everything done was completed to satisfaction which was very convenient. Staff was friendly and respectful. Everything done was completed to satisfaction More
by Passat
Employees Worked With
Brooks
February 11, 2021
Working with Carter Ward was absolutely a pleasure. I can't remember ever having a easier time purchasing a new vehicle. Thanks for everything. I will definitely come back in the future. can't remember ever having a easier time purchasing a new vehicle. Thanks for everything. I will definitely come back in the future. More
by nitram6613
February 10, 2021
We could not be more pleased with our experience! Allen Cook has taken excellent care of us for many years now, and he never disappoints! From selecting a car to signing the paperwork, Royal Automotive ma Cook has taken excellent care of us for many years now, and he never disappoints! From selecting a car to signing the paperwork, Royal Automotive makes this quick and easy. I would recommend them highly if you are car shopping. More
by Susan Morpeth
Employees Worked With
February 10, 2021
It was an easy and seamless process. Overall, the service was great which made the transaction practically painless. Our salesperson, Matt, went above and beyond! was great which made the transaction practically painless. Our salesperson, Matt, went above and beyond! More
by DM
Employees Worked With
February 07, 2021
Highly recommend! Chase made the car buying process simple and easy. He earned my business and future car purchases. We handled the majority of the deal over the phone and he communicated all of the de simple and easy. He earned my business and future car purchases. We handled the majority of the deal over the phone and he communicated all of the details with us through out the week. Very happy with our vehicle. More
by rish.madison
February 04, 2021
I simply went in today for an oil change on my Tiguan. Really, I expected a long, long wait but the whole appointment only took an hour. The service associates were efficient and friendly. Really, I expected a long, long wait but the whole appointment only took an hour. The service associates were efficient and friendly. More
by Mary S Richmond
Employees Worked With
Will Macoy
February 03, 2021
Had a wonderful experience at the dealership I had talked with Gary the salesman and made the deal drove 5 hrs to dealership. I would recommend this dealership to anyone with Gary the salesman and made the deal drove 5 hrs to dealership. I would recommend this dealership to anyone More
by jcato007
Employees Worked With
Gary Redd
February 01, 2021
Outstanding service by Matt at Royal. Good trade-in value and a great price on my new truck. Royal has always treated my family with the utmost professionalism and fairness. I will always buy my cars from t and a great price on my new truck. Royal has always treated my family with the utmost professionalism and fairness. I will always buy my cars from the Royal team!!!! More
by TW
February 01, 2021
I had the best experience working with Carter Ward & Royal Automative. I told Carter what I wanted and he went above and beyond to deliver it. Royal Automative. I told Carter what I wanted and he went above and beyond to deliver it. More
by njpalmer
Employees Worked With
