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Royal Automotive
Vestavia Hills, AL
1,116 Reviews
As a family-owned and operated dealership serving the Birmingham community for more than 30 years, Royal Automotive is committed to providing the best customer service available to our valued customers. We pride ourselves on customer satisfaction, as that is one of many reasons we consider ourselves to be "the dealership that is different". Royal Automotive offers a wide selection of makes and models to fit anybody's budget, and our inventory is abundant with new, used, and certified pre-owned automobiles. We are confident that you will find exactly what you are looking for. Royal Automotive's service department features factory-trained and certified technicians for the maintenance and upkeep of your automobile, and we have a large in-stock inventory of manufacturer and OEM-recommended parts available, ensuring the quickest and most qualified service around. We appreciate the opportunity to be of service to you, and hope to be seeing you at Royal Automotive very soon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 1,116 reviews
March 02, 2021
Every one was very professional and friendly. I was treated with the up most respect. I felt very comfortable the whole time I was there. My salesman was absolutely wonderful. I highly recommend David treated with the up most respect. I felt very comfortable the whole time I was there. My salesman was absolutely wonderful. I highly recommend David Thomas. I feel like I got a very honest deal and was not taken advantage of in any way More
by chacha0428
March 01, 2021
I was very happy dealing with my purchase from Royal. I live in Tennessee and it was well worth the drive. Carter Ward went over and beyond what a typical salesman would do so ask for him because he will live in Tennessee and it was well worth the drive. Carter Ward went over and beyond what a typical salesman would do so ask for him because he will do you right. The best thing was their DOC fee was only 299 when other dealerships are at least 500 if not knocking on 1,000. More
by jpm2570
Employees Worked With
February 24, 2021
Vehicle inspection, oil/filter changed, tires rotated. But my radio and navigation is now not working....??? Not sure what happened or what’s going on But my radio and navigation is now not working....??? Not sure what happened or what’s going on More
by Millie1949
Employees Worked With
Not sure of her name
February 24, 2021
The Royal Service department does a great job every time. Chris in service is very smart friendly and attentive to detail and gets me in and out quickly. Chris in service is very smart friendly and attentive to detail and gets me in and out quickly. More
by Pattongroupbiz
Employees Worked With
Chris in the service department
February 24, 2021
Allen was great. I did this sale remotely. We talked and emailed over the course of a couple of weeks while he located the car we were looking for. It came time to close the deal so i drove the 250 mil and emailed over the course of a couple of weeks while he located the car we were looking for. It came time to close the deal so i drove the 250 miles and spend about 45 minutes at the dealership and then i drove away in my new car. There were no surprises, or last minute "gotchas". More
by ch3165
Employees Worked With
February 22, 2021
Carter was great! Easy to work with, very friendly, and genuinely working in your best interest. He worked hard to get us the best deal. Awesome experience! genuinely working in your best interest. He worked hard to get us the best deal. Awesome experience! More
by lexiekimball
Employees Worked With
February 20, 2021
I found people at the dealership to be very friendly and knowledgeable. The Salesman I worked with Chase Murphy was very pleasant and worked extremely hard to make sure I was satisfied. I would definitely knowledgeable. The Salesman I worked with Chase Murphy was very pleasant and worked extremely hard to make sure I was satisfied. I would definitely recommend seeing Chase or any other member of the sales team at Royal for their vehicle needs. More
by Elmore0
Employees Worked With
February 20, 2021
David was great! Thankful for the easy and awesome process. Professional and courteous throughout the process. I would do business with them again! Highly recommend. process. Professional and courteous throughout the process. I would do business with them again! Highly recommend. More
by Carlyd22
Employees Worked With
February 18, 2021
Thank you Royal Automotive for helping us find our dream car!! Fantastic service and people! Even with a busy toddler, they treated us great and accommodated trying out car seats, etc. Would highly recommen car!! Fantastic service and people! Even with a busy toddler, they treated us great and accommodated trying out car seats, etc. Would highly recommend! More
by haleighhmullens
February 13, 2021
Buying our truck was a pleasant experience....we Buying our truck was a pleasant experience....we would recommend Royal to anyone for a new or in our case a used truck..all pleasant Buying our truck was a pleasant experience....we would recommend Royal to anyone for a new or in our case a used truck..all pleasant More
by Earlphillips
Employees Worked With
