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Royal Automotive
Vestavia Hills, AL
1,065 Reviews
As a family-owned and operated dealership serving the Birmingham community for more than 30 years, Royal Automotive is committed to providing the best customer service available to our valued customers. We pride ourselves on customer satisfaction, as that is one of many reasons we consider ourselves to be "the dealership that is different". Royal Automotive offers a wide selection of makes and models to fit anybody's budget, and our inventory is abundant with new, used, and certified pre-owned automobiles. We are confident that you will find exactly what you are looking for. Royal Automotive's service department features factory-trained and certified technicians for the maintenance and upkeep of your automobile, and we have a large in-stock inventory of manufacturer and OEM-recommended parts available, ensuring the quickest and most qualified service around. We appreciate the opportunity to be of service to you, and hope to be seeing you at Royal Automotive very soon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 1,065 reviews
January 11, 2021
Very friendly people service was done in a timely manner. No hassles Brandon was great to deal with. Then he disscussed up coming service requirements over all great experience. No hassles Brandon was great to deal with. Then he disscussed up coming service requirements over all great experience. More
by Gil
Employees Worked With
Brandon
Helpful January 08, 2021
Fantastic experience! Extremely professional and stress free environment! Ed was wonderful to work with and treats his customers like family. Highly recommend Royal Automotive and Ed Swanger! free environment! Ed was wonderful to work with and treats his customers like family. Highly recommend Royal Automotive and Ed Swanger! More
by Davisww5
Employees Worked With
Ed Swanger
January 07, 2021
Had a very pleasant experience at Royal. Ed was great to work with. Never felt any pressure or hassle. The truck I purchased had low miles with all the options I wanted at a fair price and I’m very happy! work with. Never felt any pressure or hassle. The truck I purchased had low miles with all the options I wanted at a fair price and I’m very happy! More
by Pcofer
Employees Worked With
Ed Swanger
January 07, 2021
Great salesman, on time and very willing to work with you so you can have the best dealer/customer experience. I will recommend this guy to anyone! so you can have the best dealer/customer experience. I will recommend this guy to anyone! More
by colbymorrell
January 06, 2021
I've bought a few cars in my life and this was the easiest transaction that I've been through. Don Thomas was very thoughtful in his approach to my needs in purchasing a vehicle. There was no pressure easiest transaction that I've been through. Don Thomas was very thoughtful in his approach to my needs in purchasing a vehicle. There was no pressure from him. He was there to provide honest answers to what would be best for me. I appreciate his willingness to go the extra mile to ensure that I was the most important person to him. Thanks again.. More
by mikedunkin
Employees Worked With
January 05, 2021
Ralph is always professional and quick to get back with solutions, explaining details I can understand. I trust Ralph’s opinion as he has never been wrong and gives his honest opinion as repairs can become solutions, explaining details I can understand. I trust Ralph’s opinion as he has never been wrong and gives his honest opinion as repairs can become terribly expensive. I hope Ralph will be there for many years to come. I look forward to future service with Ralph! More
by meyers6
Employees Worked With
Not there anymore.
December 31, 2020
The dealership is great and the service department always produces on their work ,word and service. Chris always will call and inform me the status of my truck. produces on their work ,word and service. Chris always will call and inform me the status of my truck. More
by Jroberts7717
Employees Worked With
Gary Redd
December 31, 2020
I always have great service at Royal GMC. Brandon was knowledgeable and courteous. My truck was repaired to my satisfaction. The employees in the service department are always friendly and efficient. knowledgeable and courteous. My truck was repaired to my satisfaction. The employees in the service department are always friendly and efficient. More
by york
Employees Worked With
Brandon
December 31, 2020
Great experience buying a car today. Had what we needed on the lot and the buying process was painless and pretty quick. Would buy from them again! on the lot and the buying process was painless and pretty quick. Would buy from them again! More
by nonnieinhoover
Employees Worked With
December 30, 2020
This was the worst service experience we have ever had. We waited almost 2.5 hours for an oil change/tire rotation. When I checked to see what was going on and realized my car had not even been started on, We waited almost 2.5 hours for an oil change/tire rotation. When I checked to see what was going on and realized my car had not even been started on, I had them pull it around and we left.the excuse were they were busy. Yet, there were 2 people there in front of us. One left, the other one was there for a major repair. More
by oneroxys
