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Royal Automotive
Vestavia Hills, AL
1,116 Reviews
As a family-owned and operated dealership serving the Birmingham community for more than 30 years, Royal Automotive is committed to providing the best customer service available to our valued customers. We pride ourselves on customer satisfaction, as that is one of many reasons we consider ourselves to be "the dealership that is different". Royal Automotive offers a wide selection of makes and models to fit anybody's budget, and our inventory is abundant with new, used, and certified pre-owned automobiles. We are confident that you will find exactly what you are looking for. Royal Automotive's service department features factory-trained and certified technicians for the maintenance and upkeep of your automobile, and we have a large in-stock inventory of manufacturer and OEM-recommended parts available, ensuring the quickest and most qualified service around. We appreciate the opportunity to be of service to you, and hope to be seeing you at Royal Automotive very soon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 1,116 reviews
April 03, 2021
Very nice guy helped me find exactly what I was looking for. Made me want to continue to do business with him again. Helped me through the whole process. for. Made me want to continue to do business with him again. Helped me through the whole process. More
by Preston
Employees Worked With
April 01, 2021
This was the easiest purchase I have ever made! Chase and Carter were super friendly and helpful! From the test drive to the very last signature, everyone went out of their way to help! Micah was super frien Carter were super friendly and helpful! From the test drive to the very last signature, everyone went out of their way to help! Micah was super friendly also! More
by leanneclick
March 28, 2021
Put up with us going through several different cars. Never pressured us in any direction. There was one car we were interested in but it needed some tlc. Never pressured us in any direction. There was one car we were interested in but it needed some tlc. More
by aubiecatcat
Employees Worked With
March 26, 2021
Carter and Micah were a huge help to my wife and I. The process was smooth and quick. I felt that Carter did everything he could in order to take care of us. process was smooth and quick. I felt that Carter did everything he could in order to take care of us. More
by sledgechr
March 24, 2021
Royal automotive was extremely helpful throughout the buying process. They were very understandong at every setback and i absolutely love my vehicle. Carter is wonderful and made everything so easy for m buying process. They were very understandong at every setback and i absolutely love my vehicle. Carter is wonderful and made everything so easy for me! More
by taylorbaker1398
March 23, 2021
We had an amazing experience at Royal Automotive today with Mr Ed Swanger! It could not have gone better- the whole thing was so smooth. Thank you so much Mr Ed!! we appreciate it so much! This is the bes with Mr Ed Swanger! It could not have gone better- the whole thing was so smooth. Thank you so much Mr Ed!! we appreciate it so much! This is the best experience we’ve had with a dealership thus far. Super pleased :) More
by Jordan and Noah Mills
Employees Worked With
Ed Swanger
March 17, 2021
Carter was awesome to work with He made buying a car fun and easy. He was knowledgeable and very accommodating. I will be back to royal in the future. fun and easy. He was knowledgeable and very accommodating. I will be back to royal in the future. More
by zsucher
March 16, 2021
Carter was extremely friendly and courteous. He let me make decisions on my own and just provided details, he did not push me. Very appreciated! make decisions on my own and just provided details, he did not push me. Very appreciated! More
by jmorgan23
Employees Worked With
March 15, 2021
Tom Godwin is a great asset to your team. He is one of the main reasons my family decided to do business with Royal Automotive. We are repeat clients so most of our transaction was handled over the phone. the main reasons my family decided to do business with Royal Automotive. We are repeat clients so most of our transaction was handled over the phone. The Sales & Finance Teams took over and we were out of the dealership in less than one hour. Great Experience! More
by Satisfied Customer
March 14, 2021
Justin in sales and Brooks in service department are the main folks I dealt with, and they are quite amazing it was Saturday and my 80 year old mother’s 2012 Jetta was broken and needed a part that wasnt av main folks I dealt with, and they are quite amazing it was Saturday and my 80 year old mother’s 2012 Jetta was broken and needed a part that wasnt available for quite some time because of COVID. She lives 200 miles away and has to have a reliable car to drive. Nevertheless they worked us out an awesome deal on a 2017 Jetta now she has a back up camera. They recognized the situation and got it done quickly and helped us every step of the way. Thank you both !! More
by bryantaviation
Employees Worked With
Justin in sales and Brooks in service
