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Royal Automotive
Vestavia Hills, AL
1,116 Reviews
As a family-owned and operated dealership serving the Birmingham community for more than 30 years, Royal Automotive is committed to providing the best customer service available to our valued customers. We pride ourselves on customer satisfaction, as that is one of many reasons we consider ourselves to be "the dealership that is different". Royal Automotive offers a wide selection of makes and models to fit anybody's budget, and our inventory is abundant with new, used, and certified pre-owned automobiles. We are confident that you will find exactly what you are looking for. Royal Automotive's service department features factory-trained and certified technicians for the maintenance and upkeep of your automobile, and we have a large in-stock inventory of manufacturer and OEM-recommended parts available, ensuring the quickest and most qualified service around. We appreciate the opportunity to be of service to you, and hope to be seeing you at Royal Automotive very soon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 1,116 reviews
July 13, 2021
Carter Ward was great to work with! Worked out everything over the phone before driving 6 hours to sign papers and drive away! I've bought around 15 cars in my life and this was by far the easies everything over the phone before driving 6 hours to sign papers and drive away! I've bought around 15 cars in my life and this was by far the easiest and smoothest deal I've had. Not to mention the trade value was excellent! I highly recommend! More
by gmason4837
July 08, 2021
Carter is extremely hard working and helpful in the used car buying process. He is definitely for the buyer. We will be using him the next time we buy a car. car buying process. He is definitely for the buyer. We will be using him the next time we buy a car. More
by ecweide92
July 02, 2021
Chase and his team were amazing. Because of my work schedule I had little to no time to be at the dealership however they made it happen while I was at work. They did everything possible from the trad schedule I had little to no time to be at the dealership however they made it happen while I was at work. They did everything possible from the trade in , approval. Financing to all the paperwork… all while I was at work. More
by Mariemartinez88
June 24, 2021
Carter was a great help not only in purchasing the car, but with every step taken in the process. He was easy to talk to, relaxing to work with, and honest. I enjoyed getting to work with him, and look for but with every step taken in the process. He was easy to talk to, relaxing to work with, and honest. I enjoyed getting to work with him, and look forward to recommending people his way. More
by mthuff55
June 18, 2021
Extremely polite and helpful. Took care of our concerns immediately and offered things we didn’t even think to ask for or about. Highly recommend his services and the dealer. immediately and offered things we didn’t even think to ask for or about. Highly recommend his services and the dealer. More
by jnagraves
Employees Worked With
June 16, 2021
Great quick and easy experience.Had vehicle ready to be viewed. Gave fair price on my trade. Appreciate how straight forward and honest the experience was. viewed. Gave fair price on my trade. Appreciate how straight forward and honest the experience was. More
by crisware
Employees Worked With
June 15, 2021
Carter Ward was helpful from our first call to our last encounter. He was knowledgeable, friendly, and accommodating to our schedules. We appreciated working with him. encounter. He was knowledgeable, friendly, and accommodating to our schedules. We appreciated working with him. More
by susancorsini
Employees Worked With
June 13, 2021
We had a wonderful experience. David was a good man to do business with. We had to be in and out in a hurry and he got the job done. business with. We had to be in and out in a hurry and he got the job done. More
by leslietucker263
June 12, 2021
We were very pleased with our experience. They were helpful but didn’t pressure us about our decision. They helped to fix one or two things that we asked for before our purchase, and getting financing helpful but didn’t pressure us about our decision. They helped to fix one or two things that we asked for before our purchase, and getting financing was super easy. Thanks! More
by Rachel
June 09, 2021
David Thomas was an excellent consultant to work with. He made this process so easy. I have a full time job and small children and was able to test drive and purchase my new used car with ease. Thank you Roy made this process so easy. I have a full time job and small children and was able to test drive and purchase my new used car with ease. Thank you Royal Automotive. I’ll be back! More
by Bird2784
