Royal Automotive
Vestavia Hills, AL
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,116 reviews
I had worked with two dealerships, before Royal, to buy a SUV and I was not impressed with either of them. With Royal, it was a great experience working with Chase & Micah. This dealership is a breath of fre SUV and I was not impressed with either of them. With Royal, it was a great experience working with Chase & Micah. This dealership is a breath of fresh air and no other dealerships even come close. Chase Murphy was very responsive to my online request for information with text messages, email and followed up with a phone call. The whole buying process was smooth & fast with no issues or pressure. The CX-5 price was listed by KBB as a Great Price, no market markup which was very refreshing. Their offer on my trade in was more than fair. At 61, this was by far the best car buying experience I have ever had, bar none. I will gladly recommend Royal to everyone! No wonder you are the #1 dealer in the state and you have won the Consumer Satisfaction Award 3 years in a row! More
From the first text asking about the availability of my car, everything went very quick and smooth. Caleb Daniels was my salesman, and he was outstanding! Very professional, yet super friendly. car, everything went very quick and smooth. Caleb Daniels was my salesman, and he was outstanding! Very professional, yet super friendly. More
Very helpful in explaining things in detail especially technology wise to stuff related to the vehicle and fast moving things along paperwork wise for a speedy purchase. technology wise to stuff related to the vehicle and fast moving things along paperwork wise for a speedy purchase. More
We had a great experience at Royal! We didn’t feel pressured at all and the leasing process was very easy and quick. Thank you Allen! pressured at all and the leasing process was very easy and quick. Thank you Allen! More
Carter was very helpful and friendly. I gave him my information and he got right on it. Micah was helpful and friendly as well. He made the signing process fast and simple. information and he got right on it. Micah was helpful and friendly as well. He made the signing process fast and simple. More
Allen Cook and everyone at the dealership were wonderful. They were friendly, patient, caring, and knowledgeable. I appreciate their help and sensitivity to my needs for the right Volvo that was the best fit They were friendly, patient, caring, and knowledgeable. I appreciate their help and sensitivity to my needs for the right Volvo that was the best fit for me, I love my new Volvo and I feel good about my whole experience there. No pressure, no stress. They took time with me and their main concern was that I would be happy with my new Volvo. More
Chase Murphy was great to work with. It was a pleasure to buy from him. I inquired about a vehicle I found on line and he was prompt about contacting me. I met with him that day and after a little negotiatio buy from him. I inquired about a vehicle I found on line and he was prompt about contacting me. I met with him that day and after a little negotiation we settled on a deal. He answered every question and addressed all my concerns. Keep up the good work Chase! More
Chase Murphy was great. I saw the car o the internet and inquired about it. Chase was very quick to answer me back, and to answer a number of questions I had about the vehicle. There were no pressure-tact inquired about it. Chase was very quick to answer me back, and to answer a number of questions I had about the vehicle. There were no pressure-tactics at all, and that was very refreshing. I was travelling from out-of-state and he helped me with the entire process and it was completed in a couple days. He even sent the secure link to enter the data for financing. The financing process was very easy and not a lot of questions (or time) was needed to complete it and submit it. Micah Murphy helped me with the financing aspect of it. Again, top-notch. He had all the paperwork ready by the time I arrived. The process was very simple, and he explained all the aspects of the financing in a clear and concise manner. I was in and out in less than 30 minutes start to finish, and the vehicle was detailed and had a full tank of gas when we were done. I would recommend to anyone. More
Royal was a great dealership to work with. I had a vehicle I was interested in online, I called and made an inquiry and David was very helpful. I went down to the dealership to trade two vehicles in a vehicle I was interested in online, I called and made an inquiry and David was very helpful. I went down to the dealership to trade two vehicles in and I was in and out of the door with a new car in a little over an hour. Micah was also extremely helpful in making the paperwork process painless! More
Trustworthy, Efficient, and Eager to please the Customer! Carter was very attentive to the needs I had purchasing my daughters first vehicle (16!) and made sure the car was ready for safe driving. Loved Cha Carter was very attentive to the needs I had purchasing my daughters first vehicle (16!) and made sure the car was ready for safe driving. Loved Chase Murphy in Finance too. Made car buying easy and hassle free. More