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Royal Automotive

Vestavia Hills, AL

4.9
1,150 Reviews
As a family-owned and operated dealership serving the Birmingham community for more than 30 years, Royal Automotive is committed to providing the best customer service available to our valued customers. We pride ourselves on customer satisfaction, as that is one of many reasons we consider ourselves to be "the dealership that is different". Royal Automotive offers a wide selection of makes and models to fit anybody's budget, and our inventory is abundant with new, used, and certified pre-owned automobiles. We are confident that you will find exactly what you are looking for. Royal Automotive's service department features factory-trained and certified technicians for the maintenance and upkeep of your automobile, and we have a large in-stock inventory of manufacturer and OEM-recommended parts available, ensuring the quickest and most qualified service around. We appreciate the opportunity to be of service to you, and hope to be seeing you at Royal Automotive very soon.
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3010 Columbiana Rd

Vestavia Hills, AL

35216

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Showing 1,150 reviews

March 07, 2022

Carter was very friendly and easy to talk to. I did not feel uncomfortable with him at all. He made the process easy and even brought the car to me the next day! Quick and easy! More

by haley
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carter Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 10, 2022

Allen Cook did an excellent job in helping me with selection of a new 2022 XC90 Volvo. He was very knowledgeable and working with him was an absolute pleasure. More

by mH
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allen Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 06, 2022

Done a good job I have sold caravan n the past so I can be a hard to please customer the met my expirations . More

by wmathews3226
Recommend Dealer
Yes
Employees Worked With
Sammy Campisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carter Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 28, 2022

Carter made the process very easy. I'm very happy with my purchase and that he's the salesman I was able to work with! More

by kynlee.jordan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carter Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 24, 2022

Don Ballard was a great help to me and Royal has incredible service! Highly recommend! More

by whitleelusk
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Ballard
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 24, 2022

Don Ballard made this the best car buying experience I’ve ever had. He knows cars, and he knows much more about my car than I do. He answers all my questions and shows me how to get the most out of my car. I More

by sfletcher317
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sammy Campisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Don Ballard
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 19, 2022

I would recommend anyone stop by an do business with I would recommend anyone stop by an do business with Royal Automotive! Carter Ward was my sales person and it was a pleasure doing business with him. More

by reidg
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sammy Campisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carter Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 14, 2022

This was by far the easiest, most pleasant car buying experience ever. Business (trade-in of our vehicle and purchase of new vehicle) was taken care of by phone and email before we ever left the house. More

by miriam.m.mcdaniel
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allen Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 14, 2022

We purchased our vehicle last Saturday, they kept the vehicle to fix a few things and had my windows tinted. Carter was so helpful and informed us daily with the process. We picked the vehicle up today More

by jgenery
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sammy Campisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carter Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 12, 2022

Friendly customer service. Fast and efficient with working out a deal with us. Would highly recommend! More

by delananicolehall
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Micah Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carter Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
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