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Royal Automotive

Vestavia Hills, AL

4.9
1,083 Reviews
As a family-owned and operated dealership serving the Birmingham community for more than 30 years, Royal Automotive is committed to providing the best customer service available to our valued customers. We pride ourselves on customer satisfaction, as that is one of many reasons we consider ourselves to be "the dealership that is different". Royal Automotive offers a wide selection of makes and models to fit anybody's budget, and our inventory is abundant with new, used, and certified pre-owned automobiles. We are confident that you will find exactly what you are looking for. Royal Automotive's service department features factory-trained and certified technicians for the maintenance and upkeep of your automobile, and we have a large in-stock inventory of manufacturer and OEM-recommended parts available, ensuring the quickest and most qualified service around. We appreciate the opportunity to be of service to you, and hope to be seeing you at Royal Automotive very soon.
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3010 Columbiana Rd

Vestavia Hills, AL

35216

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Showing 1,083 reviews

June 24, 2021

Carter was a great help not only in purchasing the car, but with every step taken in the process. He was easy to talk to, relaxing to work with, and honest. I enjoyed getting to work with him, and look for More

by mthuff55
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carter Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 18, 2021

Extremely polite and helpful. Took care of our concerns immediately and offered things we didn’t even think to ask for or about. Highly recommend his services and the dealer. More

by jnagraves
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carter Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 16, 2021

Great quick and easy experience.Had vehicle ready to be viewed. Gave fair price on my trade. Appreciate how straight forward and honest the experience was. More

by crisware
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carter Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 15, 2021

Carter Ward was helpful from our first call to our last encounter. He was knowledgeable, friendly, and accommodating to our schedules. We appreciated working with him. More

by susancorsini
Recommend Dealer
Yes
Employees Worked With
Carter Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 13, 2021

We had a wonderful experience. David was a good man to do business with. We had to be in and out in a hurry and he got the job done. More

by leslietucker263
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sammy Campisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 12, 2021

We were very pleased with our experience. They were helpful but didn’t pressure us about our decision. They helped to fix one or two things that we asked for before our purchase, and getting financing More

by Rachel
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sammy Campisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carter Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 09, 2021

David Thomas was an excellent consultant to work with. He made this process so easy. I have a full time job and small children and was able to test drive and purchase my new used car with ease. Thank you Roy More

by Bird2784
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sammy Campisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2021 -

Bird2784 responded

Yes!

June 09, 2021

David made the whole process very easy to deal with and got me in and out in my new truck very quick. By far the best car buying process I’ve had. More

by Austin Warnke
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Micah Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 07, 2021

There were no high pressure tactics. We viewed the car on line. We were tired coming in from vacation. Carter was very professional and made the experience great. They looked at our car. They didn't k More

by dmilesspangler
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carter Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 06, 2021

I have been looking for a used Yukon XL for many months. When I saw the one available at Royal I called and spoke with Carter Ward. He was very friendly and helpful with the info I needed. He promptly send More

by Glow1214
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carter Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
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