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Royal Automotive
Vestavia Hills, AL
1,150 Reviews
As a family-owned and operated dealership serving the Birmingham community for more than 30 years, Royal Automotive is committed to providing the best customer service available to our valued customers. We pride ourselves on customer satisfaction, as that is one of many reasons we consider ourselves to be "the dealership that is different". Royal Automotive offers a wide selection of makes and models to fit anybody's budget, and our inventory is abundant with new, used, and certified pre-owned automobiles. We are confident that you will find exactly what you are looking for. Royal Automotive's service department features factory-trained and certified technicians for the maintenance and upkeep of your automobile, and we have a large in-stock inventory of manufacturer and OEM-recommended parts available, ensuring the quickest and most qualified service around. We appreciate the opportunity to be of service to you, and hope to be seeing you at Royal Automotive very soon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 1,150 reviews
April 26, 2022
Flew in on a Monday morning. A salesman by the name of Carter Ward personally picked me up and drove me to the dealership. The transaction was as easy and painless as could be. C A salesman by the name of Carter Ward personally picked me up and drove me to the dealership. The transaction was as easy and painless as could be. Can’t recommend Royal enough. Be sure to ask for Carter when you arrive. More
by dptaylor91
Employees Worked With
April 25, 2022
They exceeded every expectation I had! ! I did a trade in and the transaction was so easy, fast and they were so polite and I got a free tank of gas!! Shop here you won’t regret it!! ! I did a trade in and the transaction was so easy, fast and they were so polite and I got a free tank of gas!! Shop here you won’t regret it!! More
by ashfred
April 24, 2022
My experience at Royal was awesome. Carter was awesome. No pressure like other dealerships I've been too. As soon as we pulled pulled Carter greeted us and jumped right into things. Goi Carter was awesome. No pressure like other dealerships I've been too. As soon as we pulled pulled Carter greeted us and jumped right into things. Going forward, all my car buying will start at Royal. More
by heyjim80
April 21, 2022
Parker pulled a car out for me after it had already been put up for the day. The whole experience was great. He had me in and out from the test drive to pulling off the lot in little over an hour. No hassle put up for the day. The whole experience was great. He had me in and out from the test drive to pulling off the lot in little over an hour. No hassles and no games. Pleasure to work with, would def recommend. More
by scotth
April 08, 2022
Made contact with Chase Murphy, gave my trade information to him and he never responded. I even send several follow up emails and still no reply from dealer. to him and he never responded. I even send several follow up emails and still no reply from dealer. More
by warrenjohnston
April 08, 2022
I got to say great customer service and quick and easy! ! I will definitely be buying here again!! ! I will definitely be buying here again!! More
by stoppingrose94
April 04, 2022
awesome customer service. very quick and helpful. non stressful environment and nice people! very pleased very quick and helpful. non stressful environment and nice people! very pleased More
by erinsimpson
Employees Worked With
April 02, 2022
Joey did an excellent job from start to finish. He was proactive and quick to return my calls. Great experience! He was proactive and quick to return my calls. Great experience! More
by Rob Stone
March 28, 2022
From the time we walked in the door and even after we walked out the door, Carter took very good care of us, he answered all our questions and didn’t rush the process. I will be referring anyone I know t walked out the door, Carter took very good care of us, he answered all our questions and didn’t rush the process. I will be referring anyone I know to Carter Ward at Royal Automotive More
by lisajo7777
March 12, 2022
Everyone was very nice and took well care of me while I was there and I would very much well recommend them to anyone! was there and I would very much well recommend them to anyone! More
by alaynabana123
