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Royal Automotive

Vestavia Hills, AL

4.9
1,150 Reviews
As a family-owned and operated dealership serving the Birmingham community for more than 30 years, Royal Automotive is committed to providing the best customer service available to our valued customers. We pride ourselves on customer satisfaction, as that is one of many reasons we consider ourselves to be "the dealership that is different". Royal Automotive offers a wide selection of makes and models to fit anybody's budget, and our inventory is abundant with new, used, and certified pre-owned automobiles. We are confident that you will find exactly what you are looking for. Royal Automotive's service department features factory-trained and certified technicians for the maintenance and upkeep of your automobile, and we have a large in-stock inventory of manufacturer and OEM-recommended parts available, ensuring the quickest and most qualified service around. We appreciate the opportunity to be of service to you, and hope to be seeing you at Royal Automotive very soon.
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3010 Columbiana Rd

Vestavia Hills, AL

35216

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Showing 1,150 reviews

June 04, 2022

Carter Ward greeted me as I arrived and was able to help me and wife find the car we wanted. No pressure, no hassle. More

by camcmicken
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carter Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2022

My experience with Carter Ward at Royal Automotive was exceptional! Carter was the most helpful and knowledgeable salesman I’ve ever worked with. The entire process was quick and easy. I would highly reco More

by calliedollar
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Morgan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Hawk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carter Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2022

Carter was patient and helped up get exactly what we wanted. No pushy tactics and we really appreciate his help. More

by Robertp123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Micah Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carter Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2022

Parker was very helpful and professional and sold me my GMC SIERRA SLT for a fair price. Try him for your next car shopping trip and you won’t be disappointed. I am really enjoying my truck. More

by William
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Parker Holt
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2022

The experience we had today with the entire process was amazing. Mr. Ward was great to work with and we will be back next time we are in the market for a vehicle More

by sashley7616
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carter Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2022

Royal Volkswagen was an incredible dealership to work with. Dustin Shears, Matt Morgan, and Chase Murphy were very professional, and personal. I highly recommend anyone looking for a VW to give them a ca More

by Stefan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Morgan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chase Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dustin Shears
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2022

My go to dealership. We have been and leasing cars from Royal for 15 years. Sales is always welcoming and efficient. More

by jcrawford7670
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allen Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
John McDaniel
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2022

Considering there's a Volvo dealership 5 miles from my house. Allen and his team are worth the 90 minute drive. More

by jabaridowner
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allen Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
John McDaniel
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2022

The whole process was quick and painless. They gave me a fair deal. Highly recommend. More

by todd56
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Hawk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carter Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 28, 2022

Carter Ward was great. The experience was quick, easy, and painless. Would definitely recommend Carter and Royal Automotive. More

by matt.g.english
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carter Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
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