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Royal Automotive

Vestavia Hills, AL

4.9
1,083 Reviews
As a family-owned and operated dealership serving the Birmingham community for more than 30 years, Royal Automotive is committed to providing the best customer service available to our valued customers. We pride ourselves on customer satisfaction, as that is one of many reasons we consider ourselves to be "the dealership that is different". Royal Automotive offers a wide selection of makes and models to fit anybody's budget, and our inventory is abundant with new, used, and certified pre-owned automobiles. We are confident that you will find exactly what you are looking for. Royal Automotive's service department features factory-trained and certified technicians for the maintenance and upkeep of your automobile, and we have a large in-stock inventory of manufacturer and OEM-recommended parts available, ensuring the quickest and most qualified service around. We appreciate the opportunity to be of service to you, and hope to be seeing you at Royal Automotive very soon.
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3010 Columbiana Rd

Vestavia Hills, AL

35216

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Showing 1,083 reviews

July 25, 2021

We had a great experience at Royal! We didn’t feel pressured at all and the leasing process was very easy and quick. Thank you Allen! More

by mckinstler
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allen Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 24, 2021

Carter was very helpful and friendly. I gave him my information and he got right on it. Micah was helpful and friendly as well. He made the signing process fast and simple. More

by konai_21
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Micah Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carter Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 24, 2021

Allen Cook and everyone at the dealership were wonderful. They were friendly, patient, caring, and knowledgeable. I appreciate their help and sensitivity to my needs for the right Volvo that was the best fit More

by kraskmf
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allen Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 22, 2021

Chase Murphy was great to work with. It was a pleasure to buy from him. I inquired about a vehicle I found on line and he was prompt about contacting me. I met with him that day and after a little negotiatio More

by Wigwam099
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Micah Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 21, 2021

Chase Murphy was great. I saw the car o the internet and inquired about it. Chase was very quick to answer me back, and to answer a number of questions I had about the vehicle. There were no pressure-tact More

by David W.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Micah Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 20, 2021

Royal was a great dealership to work with. I had a vehicle I was interested in online, I called and made an inquiry and David was very helpful. I went down to the dealership to trade two vehicles in a More

by John Ivey
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Micah Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 19, 2021

Trustworthy, Efficient, and Eager to please the Customer! Carter was very attentive to the needs I had purchasing my daughters first vehicle (16!) and made sure the car was ready for safe driving. Loved Cha More

by Paula S
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carter Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 13, 2021

Carter Ward was great to work with! Worked out everything over the phone before driving 6 hours to sign papers and drive away! I've bought around 15 cars in my life and this was by far the easies More

by gmason4837
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Micah Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carter Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 08, 2021

Carter is extremely hard working and helpful in the used car buying process. He is definitely for the buyer. We will be using him the next time we buy a car. More

by ecweide92
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sammy Campisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carter Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 02, 2021

Chase and his team were amazing. Because of my work schedule I had little to no time to be at the dealership however they made it happen while I was at work. They did everything possible from the trad More

by Mariemartinez88
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sammy Campisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Micah Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
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