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Royal Automotive

Vestavia Hills, AL

4.9
1,104 Reviews
As a family-owned and operated dealership serving the Birmingham community for more than 30 years, Royal Automotive is committed to providing the best customer service available to our valued customers. We pride ourselves on customer satisfaction, as that is one of many reasons we consider ourselves to be "the dealership that is different". Royal Automotive offers a wide selection of makes and models to fit anybody's budget, and our inventory is abundant with new, used, and certified pre-owned automobiles. We are confident that you will find exactly what you are looking for. Royal Automotive's service department features factory-trained and certified technicians for the maintenance and upkeep of your automobile, and we have a large in-stock inventory of manufacturer and OEM-recommended parts available, ensuring the quickest and most qualified service around. We appreciate the opportunity to be of service to you, and hope to be seeing you at Royal Automotive very soon.
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3010 Columbiana Rd

Vestavia Hills, AL

35216

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Showing 1,104 reviews

November 16, 2024

Don was such an easy person to work with! Was not pushy or trying to make a sell. Highly recommend Don Ballard! He was knowledgeable about the vehicle I was looking at, and he answered every More

by cory57
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Employees Worked With
Don Ballard
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 14, 2024

Great experience buying our vehicle from Parker Holt! I highly recommend seeking his services. The entire process was seamless which was extremely helpful due to my wife being 8 months pregnant. Next tim More

by Zeke Baxter
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Parker Holt
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 07, 2024

We have been very pleased with the sales service provided by Don Ballard. He ensures that the process is seamless. More

by Ndellaccio
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Don Ballard
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 07, 2024

Don is great to work with on purchasing a new car. He ensures the process is seamless. More

by Ndellaccio
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Don Ballard
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 05, 2024

Carter is a super young man to work out a large purchase. Great advice on extended warranty! Go see him if you're in the market for a nice vehicle. MH More

by matth8
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carter Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 03, 2024

Great demeanor and very knowledgeable. Was very easy to talk to and he did an awesome job connecting with both my wife and I. More

by scott.orr2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Micah Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carter Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 31, 2024

This was the best and fastest purchase of a vehicle I've ever had! Ward Carter was exceptional, along with Micah. I will be referring future car buyers to them at Royal. These are honest and good people. En More

by simoncarol16
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Micah Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carter Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 10, 2024

Carter and the whole staff were amazing! We could not have enjoyed our buying experience anymore. More

by asciara100
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Carter Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 01, 2024

Don Ballard and Matt Morgan are simply the BEST! ! They are kind and knowledgeable salesmen that will work hard for you. More

by KIM
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Morgan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Don Ballard
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 28, 2024

It was lovely to work with a family owned business! Carter Ward and the rest of the staff were very personable and professional throughout the entire process. We are leaving very happy with a beautiful More

by carleydiegel
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Micah Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carter Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.