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Royal Automotive
Vestavia Hills, AL
1,142 Reviews
As a family-owned and operated dealership serving the Birmingham community for more than 30 years, Royal Automotive is committed to providing the best customer service available to our valued customers. We pride ourselves on customer satisfaction, as that is one of many reasons we consider ourselves to be "the dealership that is different". Royal Automotive offers a wide selection of makes and models to fit anybody's budget, and our inventory is abundant with new, used, and certified pre-owned automobiles. We are confident that you will find exactly what you are looking for. Royal Automotive's service department features factory-trained and certified technicians for the maintenance and upkeep of your automobile, and we have a large in-stock inventory of manufacturer and OEM-recommended parts available, ensuring the quickest and most qualified service around. We appreciate the opportunity to be of service to you, and hope to be seeing you at Royal Automotive very soon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 1,142 reviews
March 08, 2025
I recommend Carter for anyone who is a first time car shopper or just anyone looking for a down to earth and trustworthy car salesman. He was very friendly, patient, and willing to help! shopper or just anyone looking for a down to earth and trustworthy car salesman. He was very friendly, patient, and willing to help! More
by lexieheacock
March 07, 2025
Communicative, easy to work with, no haggling, and got us on our way with financing much quicker than I expected. Much more seamless than my previous buying experiences. on our way with financing much quicker than I expected. Much more seamless than my previous buying experiences. More
by brooke6a
March 07, 2025
This was my first car buying experience and Don was so helpful He talked me through the entire process and answered all of my questions. I couldn’t have asked for a better first buying experience! tha helpful He talked me through the entire process and answered all of my questions. I couldn’t have asked for a better first buying experience! thank you to Don and Royal! More
by emilymaple03
March 05, 2025
Buying a car is worse than going to the dentist. Carter Ward made this a very good experience. Very knowledgeable and easy to talk with. He had all the info I needed to make a decision. Buying at Carter Ward made this a very good experience. Very knowledgeable and easy to talk with. He had all the info I needed to make a decision. Buying at Royal was a great experience. Definitely will go there again. More
by dcgssg
February 26, 2025
Low pressure and fair dealing as always. A repeat customer for over 20 years. Glad to see some things don’t change. If it’s not broke, don’t “fix” it. A repeat customer for over 20 years. Glad to see some things don’t change. If it’s not broke, don’t “fix” it. More
by jarredstamps
February 24, 2025
Great first car buying experience! Carter and Micah made the process seamless and were very accommodating. Would recommend to any future car buyer! Carter and Micah made the process seamless and were very accommodating. Would recommend to any future car buyer! More
by cydni
February 21, 2025
Great experience! Very easy transaction. Would for sure recommend to anyone. Carter was very attentive to our needs. Very easy transaction. Would for sure recommend to anyone. Carter was very attentive to our needs. More
by cibj
Employees Worked With
February 21, 2025
Carter was very accommodating and extremely helpful. He went beyond the call of duty to be helpful. He went beyond the call of duty to be helpful. More
by jdowns5551
Employees Worked With
February 19, 2025
No issues. I dealt with Carter. He was quick, knowledgable and friendly. I would highly recommend. I dealt with Carter. He was quick, knowledgable and friendly. I would highly recommend. More
by callen950
Employees Worked With
February 17, 2025
Carter Ward was a pleasure to work with in the purchase of our new car. He made the process smooth and we never felt pressured. I would even say we were in and out rather quickly keys in hand. He even set of our new car. He made the process smooth and we never felt pressured. I would even say we were in and out rather quickly keys in hand. He even set us up to bring our new [used] car back the following week for some minor touch ups. This was unexpected and greatly appreciated. I would highly recommend Carter to anyone shopping for a new car. More
by AVincent
