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Royal Automotive
Vestavia Hills, AL
1,150 Reviews
As a family-owned and operated dealership serving the Birmingham community for more than 30 years, Royal Automotive is committed to providing the best customer service available to our valued customers. We pride ourselves on customer satisfaction, as that is one of many reasons we consider ourselves to be "the dealership that is different". Royal Automotive offers a wide selection of makes and models to fit anybody's budget, and our inventory is abundant with new, used, and certified pre-owned automobiles. We are confident that you will find exactly what you are looking for. Royal Automotive's service department features factory-trained and certified technicians for the maintenance and upkeep of your automobile, and we have a large in-stock inventory of manufacturer and OEM-recommended parts available, ensuring the quickest and most qualified service around. We appreciate the opportunity to be of service to you, and hope to be seeing you at Royal Automotive very soon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 1,150 reviews
July 19, 2022
We drove from the Atlanta area and had a wonderful, no pressure experience. We would highly recommend Royal Automotive and Carter Ward! pressure experience. We would highly recommend Royal Automotive and Carter Ward! More
by erin.n.wright
July 18, 2022
Carter was great to work with and made the whole process simple. I would definitely recommend Royal Automotive! simple. I would definitely recommend Royal Automotive! More
by Tamika
July 17, 2022
I had a great experience at Royal Automotive. Found the exact car I wanted in tip-top shape at a fair price with excellent customer service and attention-to-detail. I highly recommend this dealer Found the exact car I wanted in tip-top shape at a fair price with excellent customer service and attention-to-detail. I highly recommend this dealership. The best part is that sales people are friendly and not pushy and they don’t tack on a ton of fees. I especially love that they are a local family owned dealership and their customer service sets them apart from the big dealership up the street! More
by cneely76
Employees Worked With
July 01, 2022
Carter Ward at Royal Has Great customer service. He Worked with us to get our payments affordable. I Highly recommend! He Worked with us to get our payments affordable. I Highly recommend! More
by adaviston89
Employees Worked With
June 27, 2022
Shout out to Allen. In spite of my language barrier, he had been kind and professional until I got my car from him. I would like to send him big thank to him In spite of my language barrier, he had been kind and professional until I got my car from him. I would like to send him big thank to him More
by nara.changsoo
Employees Worked With
June 26, 2022
Great customer experience, got a quality vehicle, for the third time!!! Will come here first next time. third time!!! Will come here first next time. More
by larabice
Employees Worked With
June 18, 2022
Great customer service, very informative, good communication while my vehicle was being built, quickest and smoothest buying experience I’ve ever had, and determined to make sure everything was 10 communication while my vehicle was being built, quickest and smoothest buying experience I’ve ever had, and determined to make sure everything was 100% correct before taking ownership of my new vehicle. More
by Jesse Avery
June 10, 2022
Very friendly, honest people and not pushy on buying or extended “warranty” plans.or pushing to buy vehicles. We did 99% of the dealing over the phone and this made it easier having everything already figu extended “warranty” plans.or pushing to buy vehicles. We did 99% of the dealing over the phone and this made it easier having everything already figured before we got there! Will definitely be back in the future! More
by meaganalexis5472
June 09, 2022
They are amazing. Quick to work with and made it easy for me to get the car of my dreams!! Quick to work with and made it easy for me to get the car of my dreams!! More
by ReL911
June 04, 2022
Carter was super friendly and helpful throughout the entire process! Couldn’t have gone smoother. If you are in the market for a vehicle be sure and go see him! entire process! Couldn’t have gone smoother. If you are in the market for a vehicle be sure and go see him! More
by tidefan1214
