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Royal Automotive
Vestavia Hills, AL
1,116 Reviews
As a family-owned and operated dealership serving the Birmingham community for more than 30 years, Royal Automotive is committed to providing the best customer service available to our valued customers. We pride ourselves on customer satisfaction, as that is one of many reasons we consider ourselves to be "the dealership that is different". Royal Automotive offers a wide selection of makes and models to fit anybody's budget, and our inventory is abundant with new, used, and certified pre-owned automobiles. We are confident that you will find exactly what you are looking for. Royal Automotive's service department features factory-trained and certified technicians for the maintenance and upkeep of your automobile, and we have a large in-stock inventory of manufacturer and OEM-recommended parts available, ensuring the quickest and most qualified service around. We appreciate the opportunity to be of service to you, and hope to be seeing you at Royal Automotive very soon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 1,116 reviews
April 08, 2022
Made contact with Chase Murphy, gave my trade information to him and he never responded. I even send several follow up emails and still no reply from dealer. to him and he never responded. I even send several follow up emails and still no reply from dealer. More
by warrenjohnston
April 08, 2022
I got to say great customer service and quick and easy! ! I will definitely be buying here again!! ! I will definitely be buying here again!! More
by stoppingrose94
April 04, 2022
awesome customer service. very quick and helpful. non stressful environment and nice people! very pleased very quick and helpful. non stressful environment and nice people! very pleased More
by erinsimpson
Employees Worked With
April 02, 2022
Joey did an excellent job from start to finish. He was proactive and quick to return my calls. Great experience! He was proactive and quick to return my calls. Great experience! More
by Rob Stone
March 28, 2022
From the time we walked in the door and even after we walked out the door, Carter took very good care of us, he answered all our questions and didn’t rush the process. I will be referring anyone I know t walked out the door, Carter took very good care of us, he answered all our questions and didn’t rush the process. I will be referring anyone I know to Carter Ward at Royal Automotive More
by lisajo7777
March 12, 2022
Everyone was very nice and took well care of me while I was there and I would very much well recommend them to anyone! was there and I would very much well recommend them to anyone! More
by alaynabana123
March 07, 2022
Carter was very friendly and easy to talk to. I did not feel uncomfortable with him at all. He made the process easy and even brought the car to me the next day! Quick and easy! I did not feel uncomfortable with him at all. He made the process easy and even brought the car to me the next day! Quick and easy! More
by haley
Employees Worked With
February 10, 2022
Allen Cook did an excellent job in helping me with selection of a new 2022 XC90 Volvo. He was very knowledgeable and working with him was an absolute pleasure. selection of a new 2022 XC90 Volvo. He was very knowledgeable and working with him was an absolute pleasure. More
by mH
Employees Worked With
February 06, 2022
Done a good job I have sold caravan n the past so I can be a hard to please customer the met my expirations . be a hard to please customer the met my expirations . More
by wmathews3226
January 28, 2022
Carter made the process very easy. I'm very happy with my purchase and that he's the salesman I was able to work with! purchase and that he's the salesman I was able to work with! More
by kynlee.jordan
Employees Worked With
