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Royal Automotive
Vestavia Hills, AL
1,150 Reviews
As a family-owned and operated dealership serving the Birmingham community for more than 30 years, Royal Automotive is committed to providing the best customer service available to our valued customers. We pride ourselves on customer satisfaction, as that is one of many reasons we consider ourselves to be "the dealership that is different". Royal Automotive offers a wide selection of makes and models to fit anybody's budget, and our inventory is abundant with new, used, and certified pre-owned automobiles. We are confident that you will find exactly what you are looking for. Royal Automotive's service department features factory-trained and certified technicians for the maintenance and upkeep of your automobile, and we have a large in-stock inventory of manufacturer and OEM-recommended parts available, ensuring the quickest and most qualified service around. We appreciate the opportunity to be of service to you, and hope to be seeing you at Royal Automotive very soon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 1,150 reviews
January 24, 2023
Everyone I met was pleasant and helpful. I had to buy a car due to mechanical issues with my previous car so I had to do something fast. Carter let me talk it out , be as picky as I wanted I had to buy a car due to mechanical issues with my previous car so I had to do something fast. Carter let me talk it out , be as picky as I wanted without judgment, and drive several cars just to eliminate them from the decision. He did not laugh at me for hating on white cars! He was knowledgable about several different makes. I have bought a car previously from Royal and it was a good experience then and this time was even better. Last car buying experience took 5 hours for paperwork (at another dealership). I spoke with Carter for 15 minutes by phone and when I arrived to pick up my car, it took 15 minutes to sign things and speak with Sammy, who was also great to get to know. Hopefully will see Carter again when I return in a few years for my next car. I think he will have a long and successful career in sales! Would highly recommend Carter and Royal. More
by vmoore
January 23, 2023
I am so happy we stopped by Royal and met Carter! Royal had great prices, and we enjoyed getting to know Carter as we test drive several vehicles! Ask for Carter and tell him Roy and Connie Stockma Royal had great prices, and we enjoyed getting to know Carter as we test drive several vehicles! Ask for Carter and tell him Roy and Connie Stockman sent you! You will not be disappointed, it felt like we had another family member in the car, his Southern Charm made it easy to talk. More
by conniestockman
January 08, 2023
Carter was helpful, kind, and honest. This was the easiest and fastest car buying experience we've ever had. So glad we bought at Royal and we're able to work with Carter. This was the easiest and fastest car buying experience we've ever had. So glad we bought at Royal and we're able to work with Carter. More
by catherine-rn
December 31, 2022
I have trusted Royal Automotive to give me the best service and the best deals when I am buying a car for over 30 years. The car I sold to buy this car from them today was bought from Royal Automotive service and the best deals when I am buying a car for over 30 years. The car I sold to buy this car from them today was bought from Royal Automotive 10 years ago. My wife and I are very pleased with our 2018 Mercedes we bought today. Carter was very helpful and quick to answer any questions. Sammy was very professional. More
by mrpdeli
December 28, 2022
Awesome experience! Quick and easy buying process. Everyone I dealt with was very knowledgeable and professional! Quick and easy buying process. Everyone I dealt with was very knowledgeable and professional! More
by adam.nichols
December 19, 2022
Mr Carter was a professional sales man in a top quality dealership. He made everything go so smooth and treated me like I was family. Same as Mr Micah Murphy dealership. He made everything go so smooth and treated me like I was family. Same as Mr Micah Murphy More
by fernando.beltran79
November 17, 2022
Amazing service, the two gentlemen who helped me were kind and courteous. He had everything lined up for me so that all I had to do was walk in and get my car. Would 100% recommend. kind and courteous. He had everything lined up for me so that all I had to do was walk in and get my car. Would 100% recommend. More
by vason109
November 15, 2022
Carter is such a great salesman, it was a pleasure to work with him. I will recommend him to all of my friends. work with him. I will recommend him to all of my friends. More
by reginald.arrington
Employees Worked With
November 01, 2022
Great people and atmosphere. Wonderful overall experience! Highly recommended! Carter and Sammy were very professional and easy to work with! Wonderful overall experience! Highly recommended! Carter and Sammy were very professional and easy to work with! More
by millmaintainer
October 24, 2022
They were great to work with and made the process so easy. I am from out of town so worked everything out via phone beforehand with my trade in and the vehicle I wanted to purchase. They made the whole easy. I am from out of town so worked everything out via phone beforehand with my trade in and the vehicle I wanted to purchase. They made the whole process very smooth and fast once I arrived to purchase the vehicle. Would buy from them again! More
by tiffanycb7
