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Royal Automotive
Vestavia Hills, AL
1,116 Reviews
As a family-owned and operated dealership serving the Birmingham community for more than 30 years, Royal Automotive is committed to providing the best customer service available to our valued customers. We pride ourselves on customer satisfaction, as that is one of many reasons we consider ourselves to be "the dealership that is different". Royal Automotive offers a wide selection of makes and models to fit anybody's budget, and our inventory is abundant with new, used, and certified pre-owned automobiles. We are confident that you will find exactly what you are looking for. Royal Automotive's service department features factory-trained and certified technicians for the maintenance and upkeep of your automobile, and we have a large in-stock inventory of manufacturer and OEM-recommended parts available, ensuring the quickest and most qualified service around. We appreciate the opportunity to be of service to you, and hope to be seeing you at Royal Automotive very soon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 1,116 reviews
August 23, 2022
Although I had not planned to purchase a car that day, Carter at Royal made our experience so pleasant! Carter at Royal made our experience so pleasant! More
by jlteventrentals
Employees Worked With
July 30, 2022
Don was a amazing sales rep! Super nice and provided great customer service. He made the car buying process super easy and seamless. Highly recommend him and Royal car dealership Super nice and provided great customer service. He made the car buying process super easy and seamless. Highly recommend him and Royal car dealership. My car was exactly as pictured online! Perfection. More
by Courtney.jones46
Employees Worked With
July 29, 2022
I had a wonderful experience with Allen. This was my first time buying a car and he explained everything so well. It was very low pressure and I felt so comfortable. This was my first time buying a car and he explained everything so well. It was very low pressure and I felt so comfortable. More
by angielenelas.sutton
Employees Worked With
July 27, 2022
Wonderful experience! Carter made the car buying process an easy, low-stress, and FUN experience. I was thrilled to find the perfect car for my family with low mileage and Carter made the car buying process an easy, low-stress, and FUN experience. I was thrilled to find the perfect car for my family with low mileage and a fair price. This was our first time purchasing a vehicle from Royal Automative, and definitely plan to purchase from them again in the future! Thank you, Carter, for a great experience and for helping me find the right car that fits our family so well. I truly appreciate the wonderful customer service by all at Royal Automative, and highly recommend them! Go see Carter Ward! More
by alliecgraham
Employees Worked With
July 26, 2022
Great experience. Salesman was wonderful to work with. In my opinion he went above and beyond to help and accommodate us. Salesman was wonderful to work with. In my opinion he went above and beyond to help and accommodate us. More
by Mary
Employees Worked With
July 23, 2022
Amazing experience. Not pushy at all. Allowed us to look at vehicle we wanted with no pressure to buy. Would recommend 100 times over. Not pushy at all. Allowed us to look at vehicle we wanted with no pressure to buy. Would recommend 100 times over. More
by adoption5k
July 19, 2022
We drove from the Atlanta area and had a wonderful, no pressure experience. We would highly recommend Royal Automotive and Carter Ward! pressure experience. We would highly recommend Royal Automotive and Carter Ward! More
by erin.n.wright
July 18, 2022
Carter was great to work with and made the whole process simple. I would definitely recommend Royal Automotive! simple. I would definitely recommend Royal Automotive! More
by Tamika
July 17, 2022
I had a great experience at Royal Automotive. Found the exact car I wanted in tip-top shape at a fair price with excellent customer service and attention-to-detail. I highly recommend this dealer Found the exact car I wanted in tip-top shape at a fair price with excellent customer service and attention-to-detail. I highly recommend this dealership. The best part is that sales people are friendly and not pushy and they don’t tack on a ton of fees. I especially love that they are a local family owned dealership and their customer service sets them apart from the big dealership up the street! More
by cneely76
Employees Worked With
July 01, 2022
Carter Ward at Royal Has Great customer service. He Worked with us to get our payments affordable. I Highly recommend! He Worked with us to get our payments affordable. I Highly recommend! More
by adaviston89
Employees Worked With
