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Royal Automotive
Vestavia Hills, AL
1,150 Reviews
As a family-owned and operated dealership serving the Birmingham community for more than 30 years, Royal Automotive is committed to providing the best customer service available to our valued customers. We pride ourselves on customer satisfaction, as that is one of many reasons we consider ourselves to be "the dealership that is different". Royal Automotive offers a wide selection of makes and models to fit anybody's budget, and our inventory is abundant with new, used, and certified pre-owned automobiles. We are confident that you will find exactly what you are looking for. Royal Automotive's service department features factory-trained and certified technicians for the maintenance and upkeep of your automobile, and we have a large in-stock inventory of manufacturer and OEM-recommended parts available, ensuring the quickest and most qualified service around. We appreciate the opportunity to be of service to you, and hope to be seeing you at Royal Automotive very soon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 1,150 reviews
November 08, 2023
Carter Ward and Royal automotive or both, honest, dependable, trustworthy and valued me as a woman coming in to buy a vehicle. I would highly recommend seeing Carter, if you are looking to purchase a dependable, trustworthy and valued me as a woman coming in to buy a vehicle. I would highly recommend seeing Carter, if you are looking to purchase a new car! More
by melindabcurtis
Employees Worked With
October 31, 2023
The dealership was clean and comfortable. The employees were welcoming and responsive, but not overbearing. The employees were welcoming and responsive, but not overbearing. More
by sarahcook
October 13, 2023
My brother recommended. Carter highly so I sent Carter a text about the civic that just arrived on his lot. He walked me through the purchase process with kindness an ease Carter highly so I sent Carter a text about the civic that just arrived on his lot. He walked me through the purchase process with kindness an ease .. Took me on a test drive and then we went through financing asap and I drove off with my new car. More
by Chris Glenn
Employees Worked With
October 05, 2023
Wonderful experience from beginning to end. I wouldn't buy or lease from anyone other than Royal and Allen Cook! As a repeat customer, I can attest that Mr. Cook is always patient and thoroug I wouldn't buy or lease from anyone other than Royal and Allen Cook! As a repeat customer, I can attest that Mr. Cook is always patient and thorough in explaining all the bells and whistles on my new Volvo. More
by Susan Morpeth
September 19, 2023
Carter was very understanding of my disabilities and took good care of with the purchase of our new used car and making the process as easy as possible. Thank you so much Rochelle Anderson good care of with the purchase of our new used car and making the process as easy as possible. Thank you so much Rochelle Anderson More
by shellyjoe2002
Employees Worked With
September 15, 2023
Great experience purchasing a car. Carter Ward took time to answer questions and walk me through the process. Highly recommend! Carter Ward took time to answer questions and walk me through the process. Highly recommend! More
by notserp73
September 06, 2023
Carter made this purchase so easy. He was organized and responsive. I walked in and 15 minutes later walked out with my car. Carter handled everything over the phone. He was organized and responsive. I walked in and 15 minutes later walked out with my car. Carter handled everything over the phone. More
by hays.debram
August 07, 2023
Very quick to respond. Answered all my questions. All paperwork was very easy. Was very nice to pick me up on a Sunday from the airport. Answered all my questions. All paperwork was very easy. Was very nice to pick me up on a Sunday from the airport. More
by stevecarnes061
Employees Worked With
July 31, 2023
My experience with Allen and Matt was great on the day of closing the deal. And I had to return to the dealership the following day to have some paperwork updated for Jefferson County in order to acquire my closing the deal. And I had to return to the dealership the following day to have some paperwork updated for Jefferson County in order to acquire my tag. And again they were both spot on on resolving my issue. Allen awesome from the day I met him in April and was always available for questions. And feel like I made a new friend. More
by bmiller21
Employees Worked With
Other Employees :
Matt at the Volkswagen dept helped closed the sale.
July 29, 2023
Carter was amazing to work with from start to finish. He went the extra mile to have the car ready for a test drive upon arrival and then hand delivered the vehicle to us following inspection and detail He went the extra mile to have the car ready for a test drive upon arrival and then hand delivered the vehicle to us following inspection and detailing. I highly recommend working with Carter and Royal Automotive! More
by Ashley D.
Employees Worked With
