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Royal Automotive

Vestavia Hills, AL

4.9
1,115 Reviews
As a family-owned and operated dealership serving the Birmingham community for more than 30 years, Royal Automotive is committed to providing the best customer service available to our valued customers. We pride ourselves on customer satisfaction, as that is one of many reasons we consider ourselves to be "the dealership that is different". Royal Automotive offers a wide selection of makes and models to fit anybody's budget, and our inventory is abundant with new, used, and certified pre-owned automobiles. We are confident that you will find exactly what you are looking for. Royal Automotive's service department features factory-trained and certified technicians for the maintenance and upkeep of your automobile, and we have a large in-stock inventory of manufacturer and OEM-recommended parts available, ensuring the quickest and most qualified service around. We appreciate the opportunity to be of service to you, and hope to be seeing you at Royal Automotive very soon.
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3010 Columbiana Rd

Vestavia Hills, AL

35216

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Showing 1,115 reviews

October 21, 2015

VW service Charlie did an amazing job for us when our VW had some serious mechanical repairs. He went to bat for us even dealing with a extended warranty rep tha More

by missyb712
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Webb
October 12, 2015

Poor Service - Did not Honor Quote - Overcharged I had been a customer of Royal Volvo for over 10 years. In total, I have bought 3 cars from there and always had them serviced at the dealership. Not More

by wpm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dana
August 03, 2015

Sales Tax NOT Paid We live in Florida but we drove to Birmingham, Al to purchase a NEW VW EOS...it was financed through VW Credit and we were very happy...until it came More

by pissed parrot
Customer Service
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Friendliness
Price
Recommend Dealer
No
Employees Worked With
Robert and Mica
April 11, 2012

Bought a new Jetta from Jerry Smith. When we drove off we never heard from Jerry again. We took the car for maintenance and warranty work until the car had 20,000 miles on it. Everytime it was a hassle: sche More

by Jake2012
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Leisle Hancock, Andrew Adylott, Jerry Smith
November 01, 2003

If you need a new Volkswagen please go and see Spin Green down at Royal VW. One of the nicest dealers I know, and willing to do anything for you. I just purchased a Touareg through them and I am very pleased More

by cgmb16
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Spin Green
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