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Royal Automotive

Vestavia Hills, AL

4.9
1,097 Reviews
As a family-owned and operated dealership serving the Birmingham community for more than 30 years, Royal Automotive is committed to providing the best customer service available to our valued customers. We pride ourselves on customer satisfaction, as that is one of many reasons we consider ourselves to be "the dealership that is different". Royal Automotive offers a wide selection of makes and models to fit anybody's budget, and our inventory is abundant with new, used, and certified pre-owned automobiles. We are confident that you will find exactly what you are looking for. Royal Automotive's service department features factory-trained and certified technicians for the maintenance and upkeep of your automobile, and we have a large in-stock inventory of manufacturer and OEM-recommended parts available, ensuring the quickest and most qualified service around. We appreciate the opportunity to be of service to you, and hope to be seeing you at Royal Automotive very soon.
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3010 Columbiana Rd

Vestavia Hills, AL

35216

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Showing 1,097 reviews

October 08, 2017

Exceptional Purchasing Experience!!! Mark Elliot is a great salesman whom I would heartily recommend to anyone interested in purchasing a new Buick! Even though I had been considering bu More

by Hugh V.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Mills
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Elliott
October 07, 2017

Don Thomas is the best! Don Thomas has consistently gone above and beyond to provide excellent customer service at Royal Volkswagen. Don assisted me in leasing my first Volks More

by watmh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 07, 2017

Don makes the car buying experience enjoyable! Our last purchase from Don was our 3rd car to buy from him at Royal. Don just makes it so easy to do business. He will find what you want, work with y More

by Alan & Kathy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 07, 2017

Always goes above and beyond Don is great, through the years I have leased and purchased cars with his help. He always goes above and beyond to make sure you are happy and have a More

by Hannah.Watkins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 07, 2017

Excellent My first visit and was welcomed without any pressure. Matt was very interested in listening to my vehicle requirements and was diligent in pursuing m More

by Carolyn is z
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Morgan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Micah Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2017 -

Royal Automotive responded

Janice, I cannot thank you guys enough for working with me here at Royal. I'm so happy to have met you both and that I was able to help you purchase a vehicle that meets all of your requirements and exceeds your expectation.

October 07, 2017

Awesome My salesman Pat Jackson was very informative and knowledgable of the GMC Sierra. Pat Jacksons is a no hassle salesman and easy to work with...I enjoy More

by Michael Lockhart
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat Jackson
October 06, 2017

Great experience Don was straight forward. He wasn't pushy or salesy, he just told it like it is. I left a deposit and planned to pick up the car the following week, b More

by Nate
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Larry Ketchum
October 05, 2017

Great experience The folks at Royal Automotive were great to work with. We had a great experience and would highly recommend them to family and friends. The price was More

by Rick M
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Roberts
October 05, 2017

Best experience ever. The sales manager Ketch was fantastic Best experience ever. The sales manager and Tom Godwin are the best I have ever worked with. I would highly recommend them for any purchase More

by Janet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Godwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Larry Ketchum
October 05, 2017

Great experience- no stress They found the car I wanted and made sure to get it at the price I wanted. No haggling, no pressure, and no stress. Great experience from start to fin More

by lleemills
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Robertson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pat Jackson