Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Royal Automotive
Vestavia Hills, AL
1,150 Reviews
As a family-owned and operated dealership serving the Birmingham community for more than 30 years, Royal Automotive is committed to providing the best customer service available to our valued customers. We pride ourselves on customer satisfaction, as that is one of many reasons we consider ourselves to be "the dealership that is different". Royal Automotive offers a wide selection of makes and models to fit anybody's budget, and our inventory is abundant with new, used, and certified pre-owned automobiles. We are confident that you will find exactly what you are looking for. Royal Automotive's service department features factory-trained and certified technicians for the maintenance and upkeep of your automobile, and we have a large in-stock inventory of manufacturer and OEM-recommended parts available, ensuring the quickest and most qualified service around. We appreciate the opportunity to be of service to you, and hope to be seeing you at Royal Automotive very soon.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,150 reviews
November 09, 2017
Pleasant Buying Experience Built and found my vehicle online. Dealership was prompt in communicating with me. Final price was just as presented by email, no surprises when I arr Built and found my vehicle online. Dealership was prompt in communicating with me. Final price was just as presented by email, no surprises when I arrived in person. Very pleasant and professional service. Pristine facility. I would definitely recommend Royal Automotive. More
by Peabody1
November 08, 2017
Looking for the perfect SUV. My husband and I had been looking for the perfect SUV for months. We happen to stop by Royal on Saturday when it was closed and saw this SUV, it was j My husband and I had been looking for the perfect SUV for months. We happen to stop by Royal on Saturday when it was closed and saw this SUV, it was just what we wanted. I called to ask about it on Monday and talked to a gentleman name Mr. Paul Lee he answered all my questions and ask if we would like to come test drive it, I explain to him at this time I didn't have a way to get there so he offered to bring the SUV to me. Mr. Paul drove the SUV to my home. I drove the SUV and loves it so I went back with Mr.Paul to Royal and Thanks to Mr. Paul Lee (salesman) and Mr. Micah Murphyi (sales mrg) my husband and I found and bought us the perfect SUV. More
by Angelajodef
November 08, 2017
Very good service Had amazing service at Royal car company. The dealers were very helpful and did all they could to help me get the car that I wanted. Julius was my dea Had amazing service at Royal car company. The dealers were very helpful and did all they could to help me get the car that I wanted. Julius was my dealer and put in the extra effort to find a way to get me the transaction I wanted. More
by sdodds
Employees Worked With
Julius Willard
November 08, 2017
Fantastic I had outstanding customer service from Julius Willard. He went the extra mile to ensure the vehicle was in top shape prior to viewing and sale. We I had outstanding customer service from Julius Willard. He went the extra mile to ensure the vehicle was in top shape prior to viewing and sale. We had no trouble with price and coming to a deal. When looking for a vehicle I will be back and refer others. More
by vdubble
November 07, 2017
Awesome We have worked with Djibby for almost a year to find the perfect deal on the perfect car. He has been nonstop all around wonderful!!! We have worked with Djibby for almost a year to find the perfect deal on the perfect car. He has been nonstop all around wonderful!!! More
by Fairedust16
November 07, 2017
Royal Sales Experience The sales staff and management handled the sale extremely smooth. The clean up time frame was not handled well when I came to pick up the car, but the The sales staff and management handled the sale extremely smooth. The clean up time frame was not handled well when I came to pick up the car, but the sales staff worked to smooth it over and were very apologetic. All in all, it was a good experience and I would return to the dealership. More
by Wtissier
Employees Worked With
Mark Elliott, Michael Allbritton
November 07, 2017
Very good Sales should review all electronic feature’s and assist customer with setting up Phone, audio, and GPS as a exit review after delivery is complete Sales should review all electronic feature’s and assist customer with setting up Phone, audio, and GPS as a exit review after delivery is complete More
by Philstine
November 07, 2017
Excellent Experience Djiby was an absolute pleasure to work with. He made the leasing process super easy and friendly, and he helped us get an incredible deal. We would co Djiby was an absolute pleasure to work with. He made the leasing process super easy and friendly, and he helped us get an incredible deal. We would come back again and again - just an amazing experience. Five stars! More
by Alltrack
Employees Worked With
Djiby Tall
November 06, 2017
Excellent Experience I can’t recommend Matt Morgan highly enough. Overall great car buying experience. I will strongly consider purchasing from this dealership again in th I can’t recommend Matt Morgan highly enough. Overall great car buying experience. I will strongly consider purchasing from this dealership again in the future More
by MTH07
Employees Worked With
November 06, 2017
Wonderful experience! I was impressed with the Michael and the entire sales team. There was no pressure and a very pleasant experience. They were willing to help in any way I was impressed with the Michael and the entire sales team. There was no pressure and a very pleasant experience. They were willing to help in any way to make this a no hassle for my wife and I. More
by Klee5610
