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Royal Automotive

Vestavia Hills, AL

4.9
1,097 Reviews
As a family-owned and operated dealership serving the Birmingham community for more than 30 years, Royal Automotive is committed to providing the best customer service available to our valued customers. We pride ourselves on customer satisfaction, as that is one of many reasons we consider ourselves to be "the dealership that is different". Royal Automotive offers a wide selection of makes and models to fit anybody's budget, and our inventory is abundant with new, used, and certified pre-owned automobiles. We are confident that you will find exactly what you are looking for. Royal Automotive's service department features factory-trained and certified technicians for the maintenance and upkeep of your automobile, and we have a large in-stock inventory of manufacturer and OEM-recommended parts available, ensuring the quickest and most qualified service around. We appreciate the opportunity to be of service to you, and hope to be seeing you at Royal Automotive very soon.
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3010 Columbiana Rd

Vestavia Hills, AL

35216

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Showing 1,097 reviews

October 17, 2017

Recent purchase This is at least the third vehicle I've purchased using Ed Swanger. He's the best, no pressure and responsive to my needs. I'll be back in the future. More

by Truck guy
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Swanger
October 16, 2017

Excellent Experience I highly recommend Don Thomas at Royal Automotive. Out of all of the car-buying experiences I've had over the years, I can honestly say that working w More

by Mrs. Routan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Hawk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Don Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lecil (Service) - Excellent 5 Stars, Larry Ketchum
October 16, 2017

New car sales superior - used car sales suck I bought a used car from Royal and asked before purchase finalized if I could take it for independent inspection. I was told no. It turned out to be More

by Love my xc90
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Richard Maupin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allen Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 15, 2017

Great Customer Service and Honesty Pat Jackson made the purchase of a New Yukon Xl the easierst transaction. The honesty and value related to trade in and purchase price will result in More

by New Car
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat Jackson
October 14, 2017

Great experience. Don is a real pro. He made the experience very easy and really took care of me. Highly recommend him. Will definitely go back to him in the future. More

by Tom36
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Livingston
October 14, 2017

Incredible service! Loved our experience at Royal Automotive! Alan and John were so professional, knowledgeable, helpful, and kind. We highly recommend going to Royal Aut More

by KellyCooke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allen Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
John McDaniel
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 14, 2017

Excellent The sales team at this dealership is fantastic. It’s a no pressure environement. We told them which vehicle we wanted and which price point we needed. More

by Mdcooju
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Allen Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
John McDaniel
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 14, 2017

Low pressure experience Very direct and open communication. No pressure sales tactics. Rapid responses to my phone questions and forthcoming in person at the dealership. Over More

by Newusedlexus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Swanger
October 12, 2017

Great service Paul was a great help ,great about the truck and very helpful in making up my mind about this truck will tell the guys at work about my experience and More

by Jamessnake
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Lee
October 12, 2017

GMC Yukon.... Royal is the best! Great experience!!!! Don and Matt were a pleasure to work with. They made buying a new car easy and informative. I would highly recommend them if you More

by Reilly15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Belcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Robertson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don Livingston
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