Royal Automotive

VW Atlas Don and others at Royal were exceptional! We had a short timeline as we had to travel several hundred miles that day. Don made it happen! Don and others at Royal were exceptional! We had a short timeline as we had to travel several hundred miles that day. Don made it happen! More

Great Experience Found the vehicle I wanted quickly with no pressure to buy Always attentive and helped sort out any problems quickly and efficiently. Great dealership Found the vehicle I wanted quickly with no pressure to buy Always attentive and helped sort out any problems quickly and efficiently. Great dealership and people. More

Exceptional From the time i meet my salesman Pat, he was professional in everyway. He listened to my request and responded with showing me a used car when he ciu From the time i meet my salesman Pat, he was professional in everyway. He listened to my request and responded with showing me a used car when he ciuld have refered me to the used car showroom. After finding out the car i requested was no longer available Pat began to ask probing questions about needs More

Buying at Royal We had a great experience today at Royal. Totally no pressure. Never had a buying experience so stress free. David Thomas was a great salesperson. We We had a great experience today at Royal. Totally no pressure. Never had a buying experience so stress free. David Thomas was a great salesperson. We would really recommend him!! More

Great experience! Matt went out of his way and above and beyond to help us! Made things easy and convenient and really went the extra mile. We had the vehicle inspected Matt went out of his way and above and beyond to help us! Made things easy and convenient and really went the extra mile. We had the vehicle inspected at an offsite mechanic and Matt took and picked it up so I didn't have to. It checked out great. Highly recommend him and Royal. More

Excellent car buying experience Willy demonstrated excellent customer service and helped me find my dream car. He was not pushy at all and made the experience stress-free. i would hi Willy demonstrated excellent customer service and helped me find my dream car. He was not pushy at all and made the experience stress-free. i would highly recommend Willy and Royal Volvo. More

Incredibly Helpful This was the first car that I have purchased and Don explained everything to me and was incredibly honest and transparent throughout the entire experi This was the first car that I have purchased and Don explained everything to me and was incredibly honest and transparent throughout the entire experience. More

Excellent Service Excellent sales experience. Thank you Chase for assisting me in the purchase of my new GMC 2500HD. Royal made the experience very enjoyable. I look fo Excellent sales experience. Thank you Chase for assisting me in the purchase of my new GMC 2500HD. Royal made the experience very enjoyable. I look forward to working with Royal again in the future. More

Bought Chevy suburban Had a great experience with friendly helpful staff. We’re on top of everything and very prompt. Came from a few states away to continue to do busine Had a great experience with friendly helpful staff. We’re on top of everything and very prompt. Came from a few states away to continue to do business with Ed and Royal. Will definately come back and refer to anyone I know More

Nine vehicles purchased from Don Thomas Over the years, I have bought nine different vehicles from Don Thomas and it was a pleasure to deal with him on each one of them. Don does what he sa Over the years, I have bought nine different vehicles from Don Thomas and it was a pleasure to deal with him on each one of them. Don does what he says he's going to do. He always follows up with me after the sale to make sure I am satisfied with the vehicle and with the dealership's services. When you come into the dealership to meet with Don, you are treated like a guest instead of a visitor. I live four hours away, but when I'm in Birmingham, I always make time to stop by and see him because he's such a pleasure to talk to. When you are looking for a friend in the car business, you need to stop by and see Don Thomas. You can't have a better friend than Don. I have recommended him to several of my friends who have also purchased cars from him. More