Royal Automotive
Vestavia Hills, AL
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Golf Alltrack Royal VW made the purchase of my Golf Alltrack easy and Djiby was very easy to work with through the process. I did not feel under pressure and the s Royal VW made the purchase of my Golf Alltrack easy and Djiby was very easy to work with through the process. I did not feel under pressure and the staff was cordial. I would recommend Royal VW based on my experience. More
Horrible Experience I purchased a 2014 Camaro less than 30 days and the car facts did not mention an accident on this car but in closing the Manager Sammy said someone ba I purchased a 2014 Camaro less than 30 days and the car facts did not mention an accident on this car but in closing the Manager Sammy said someone backed into it and the Camaro sign had to be replaced and they will replace it the next day. I said ok and the very next day I had to get air in the tires and remove a nail. The salesman Julious said he would fix the tire pressure issue because the light was on while test driving the vehicle before I left with the car and he didn't fix the problem I had to get fire stone to remove a nail. But the problem is fire stone said the tires need to be replaced and the car is vibrating really bad on the driver side and I got an alignment done on the car yesterday.Everytime I call the dealer they are avoiding my phone calls. Two weeks after purchasing the car I told them I was having tire issues and the manager said bill me if it's more than a nail and now he tells the salesman Julious he didn't say that. I push down $6000 and now I have no funds left and trouble with this car. More
Phenomenal salesman and fantastic management team! Pat Jackson was by far the best salesman I have ever dealt with. Professional, courteous, kind and well mannered, he is the industry gold star standar Pat Jackson was by far the best salesman I have ever dealt with. Professional, courteous, kind and well mannered, he is the industry gold star standard! More
Awesome very nice experience dealing with sales and service I made the deal over the phone 335 miles away I was very honest on my end as well as The dealership. When I showed up it was a very easy transaction I made the deal over the phone 335 miles away I was very honest on my end as well as The dealership. When I showed up it was a very easy transaction with no suprises. I then had to deal with service another smooth transaction with no suprises. Very nice experience would highly recommended. More
No pressure. Ed and Sammy were easy to work with and did not get the run around that I have gotten from some other dealers in the past. Ed and Sammy were easy to work with and did not get the run around that I have gotten from some other dealers in the past. More
Very good experience Made the buying experience pleasant and easy. Would recommend this dealership to friends. Hope you have a good day. Happy thanksgiving and merry Chris Made the buying experience pleasant and easy. Would recommend this dealership to friends. Hope you have a good day. Happy thanksgiving and merry Christmas. Bye More
Great experience. I shopped a few other places before heading back to Royal for my fourth purchase in 5 years. I had a great experience with highly knowledgeable sal I shopped a few other places before heading back to Royal for my fourth purchase in 5 years. I had a great experience with highly knowledgeable sales staff. Would definitely shop here again. More
Pleasant Buying Experience Built and found my vehicle online. Dealership was prompt in communicating with me. Final price was just as presented by email, no surprises when I arr Built and found my vehicle online. Dealership was prompt in communicating with me. Final price was just as presented by email, no surprises when I arrived in person. Very pleasant and professional service. Pristine facility. I would definitely recommend Royal Automotive. More
Looking for the perfect SUV. My husband and I had been looking for the perfect SUV for months. We happen to stop by Royal on Saturday when it was closed and saw this SUV, it was j My husband and I had been looking for the perfect SUV for months. We happen to stop by Royal on Saturday when it was closed and saw this SUV, it was just what we wanted. I called to ask about it on Monday and talked to a gentleman name Mr. Paul Lee he answered all my questions and ask if we would like to come test drive it, I explain to him at this time I didn't have a way to get there so he offered to bring the SUV to me. Mr. Paul drove the SUV to my home. I drove the SUV and loves it so I went back with Mr.Paul to Royal and Thanks to Mr. Paul Lee (salesman) and Mr. Micah Murphyi (sales mrg) my husband and I found and bought us the perfect SUV. More
Very good service Had amazing service at Royal car company. The dealers were very helpful and did all they could to help me get the car that I wanted. Julius was my dea Had amazing service at Royal car company. The dealers were very helpful and did all they could to help me get the car that I wanted. Julius was my dealer and put in the extra effort to find a way to get me the transaction I wanted. More