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Royal Automotive

Vestavia Hills, AL

4.9
1,097 Reviews
As a family-owned and operated dealership serving the Birmingham community for more than 30 years, Royal Automotive is committed to providing the best customer service available to our valued customers. We pride ourselves on customer satisfaction, as that is one of many reasons we consider ourselves to be "the dealership that is different". Royal Automotive offers a wide selection of makes and models to fit anybody's budget, and our inventory is abundant with new, used, and certified pre-owned automobiles. We are confident that you will find exactly what you are looking for. Royal Automotive's service department features factory-trained and certified technicians for the maintenance and upkeep of your automobile, and we have a large in-stock inventory of manufacturer and OEM-recommended parts available, ensuring the quickest and most qualified service around. We appreciate the opportunity to be of service to you, and hope to be seeing you at Royal Automotive very soon.
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3010 Columbiana Rd

Vestavia Hills, AL

35216

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Showing 1,097 reviews

November 12, 2017

Golf Alltrack Royal VW made the purchase of my Golf Alltrack easy and Djiby was very easy to work with through the process. I did not feel under pressure and the s More

by Troy Hagen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Djiby Tall
November 12, 2017

Horrible Experience I purchased a 2014 Camaro less than 30 days and the car facts did not mention an accident on this car but in closing the Manager Sammy said someone ba More

by SalinaHunter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sammy Campisi
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julius Willard
November 11, 2017

Phenomenal salesman and fantastic management team! Pat Jackson was by far the best salesman I have ever dealt with. Professional, courteous, kind and well mannered, he is the industry gold star standar More

by Mark1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat Jackson
November 11, 2017

Awesome very nice experience dealing with sales and service I made the deal over the phone 335 miles away I was very honest on my end as well as The dealership. When I showed up it was a very easy transaction More

by Waterguy
Customer Service
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Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Morgan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Micah Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John in service 5 stars
November 11, 2017

No pressure. Ed and Sammy were easy to work with and did not get the run around that I have gotten from some other dealers in the past. More

by BusterBrown
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Ed Swanger
November 10, 2017

Very good experience Made the buying experience pleasant and easy. Would recommend this dealership to friends. Hope you have a good day. Happy thanksgiving and merry Chris More

by Johnroberts
Customer Service
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Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Williams, Gary Redd
November 09, 2017

Great experience. I shopped a few other places before heading back to Royal for my fourth purchase in 5 years. I had a great experience with highly knowledgeable sal More

by Socplr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Livingston
November 09, 2017

Pleasant Buying Experience Built and found my vehicle online. Dealership was prompt in communicating with me. Final price was just as presented by email, no surprises when I arr More

by Peabody1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Mills
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Gassner, Pat Jackson
November 08, 2017

Looking for the perfect SUV. My husband and I had been looking for the perfect SUV for months. We happen to stop by Royal on Saturday when it was closed and saw this SUV, it was j More

by Angelajodef
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Micah Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Lee
November 08, 2017

Very good service Had amazing service at Royal car company. The dealers were very helpful and did all they could to help me get the car that I wanted. Julius was my dea More

by sdodds
Recommend Dealer
Yes
Employees Worked With
Julius Willard
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