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Roy O'Brien Ford

St. Clair Shores, MI

4.6
98 Reviews
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22201 Nine Mile Rd.

St. Clair Shores, MI

48080

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Showing 98 reviews

July 12, 2019

Roy Obrien new Ford Flex delivery Salesman Loren very attentive to detail and was Quick to respond to any questions. Delivery process very efficient. Really like car and it was in grea More

by KP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Loren Holmes
July 02, 2019

Car buying experience. Have been buying cars from Roy O'Brien Ford since 1954 and always been treated with great personal attention. Would recommend them to anyone. Happ More

by ladonna35
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Angelo Lafata
May 16, 2019

Repaired my 2017 GT Mustang The team at Roy O’Brien Ford is always very Professional and courteous. They always take very good care of me “Service After The Sale!” That is why I More

by Jgonza942000
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry Fortner
April 01, 2019

It was a nice and satisfying experience My salesperson is very good in getting me what I want. I like being able to discuss what I want in a vehicle then the vehicle is found. After finding More

by willguy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry Fortner
March 18, 2019

Always a first class experience I’ve purchased or leased more than 10 vehicles from Roy O’Btorn Ford over the years and had vehicles serviced there as well. I’ve always been complete More

by DH56
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Deslippe
January 27, 2019

Personalized experience at its finest Thanks to Loren Holmes for his knowledgeable aid in helping me lease my new 2019 Ford escape. I like the dealership for its prompt and friendly servic More

by Sean77
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Loren Holmes
January 25, 2019

Outstanding service from Jerry and the whole staff. Patiently answered all my concerns regarding hybrids. I have found the hybrid Fusion to be a great car. Much thanks to Jerry Fortner for heading me in More

by Rudy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry Fortner
December 15, 2018

Very pleasant experience and completed in a timely manner. We love coming to Roy O’Brien’s dealership, the atmosphere is bright and cheerful, the salespeople are all very friendly and most especially we enjoy More

by Ford man
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
We worked with a gal named Lisa, and Mr. Jackson.
November 02, 2018

Awesome people Suzanne was very helpful answered all of my questions went out of her way to make me happy I would recommend her to all of my friends and family More

by gerri1313
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Suzanne Clem
March 22, 2018

not impressed went to have service done on a ford transit. hit me with a bunch of hidden fees felt a little cheated and none of the stay were sympathetic or helpful More

by applianceguy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Parts counter guy
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