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Roy O'Brien Ford

St. Clair Shores, MI

4.6
98 Reviews
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22201 Nine Mile Rd.

St. Clair Shores, MI

48080

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Showing 98 reviews

October 25, 2019

Great service Been going to Roy O'Brien for years. Always excellent service from both the sales and service staff. They really do care about their customers. Don More

by Rob
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kristen
October 22, 2019

Outstanding Sales & Service I have been buying cars and having them lovingly cared for by Roy O'Brien Ford for 30 years. The O'Brien team is a group of knowledgeable, courteous, More

by Elle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Maureen Bratto
September 26, 2019

Excellent Roy O'Brien is a quality, professional and personable dealership. Salesman, Angelo LaFata, was a pleasure to do business with. He verified all the pro More

by jgrazioli0773
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Angelo LaFata
September 23, 2019

Roy O'Brien feels like family after 7 years of being a sati! I have been going to Joe Palazzolo for 7 years now , the overall experience has been great. He is quite professional and answers all my questions, and More

by Audrey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Palazzolo
September 21, 2019

Excellent service The Service manager Don made my service experience very easy and pleasant so when it came time to buy a new F250 super crew the chose was easy More

by Michael
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Loren Holmes
August 17, 2019

Escape Lease I have been buying/leasing cars from Roy O’Brien since 1997. Joe Palazzolo has always provided my family members, friends, and myself with a friendly More

by Loves to Drive
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Palazzolo
August 13, 2019

F150 truck lease Excellent experience. Always pleasant and professional. Close proximity to home is an added bonus. Angelo is always extremely professional and helpful More

by Carguy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Angelo Lafata
August 06, 2019

excellent first time at this dealership and it was the best I have ever dealt with. Our salesman Loren Holmes was very efficient , polite and professional. He More

by ford flex buyer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Loren Holmes
August 02, 2019

happy client After talking with salesman he had a good understanding of what I was looking for and was able to lease me a vehicle that I would enjoy and stay withi More

by thanks1995
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tion Jackson
July 25, 2019

Roy O'brien 2019 Expedition First time at this dealer ship and by far one of the best sales processes out of all of them. Our salesperson (Angelo Lafata) worked with us from tes More

by jbthree41
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Angelo Lafata
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