Rowe Westbrook - Service Center

Rowe Ford Hyundai always gives me great customer service! Sharon and the technicians are great! The customer lounge is very comfortable with plenty of things to do. They are the only ones I trust with my car Sharon and the technicians are great! The customer lounge is very comfortable with plenty of things to do. They are the only ones I trust with my car. I will always be a customer of Rowe Ford Hyundai. More

I've been using Rowe Hyundai for over 8 years. Purchased 3 vehicles and have always had them serviced by Sharon's team. As lone as I've been going to Rowe I have always had a good experience! I love how my 3 vehicles and have always had them serviced by Sharon's team. As lone as I've been going to Rowe I have always had a good experience! I love how my vehicle is waiting by the door and clean. I would never trust my vehicle to anyone else. Not to mention how nice everyone is in the servuce department. I purchased my first vehicle from Dave and found the experience was no hassle so I went back and Wil took very good care of me. Mike's team is knowledgeable and take time to explain the vehicle inside and out. I'm happy with my new Sonata. More

I have been using the Rowe Ford Service Department since 1998, dealing primarily with Scott Joys but occasionally with Rob and Sharon. I very much appreciate the professionalism of all of them. I like h 1998, dealing primarily with Scott Joys but occasionally with Rob and Sharon. I very much appreciate the professionalism of all of them. I like having repairs explained to me in terminology that I understand, and on occasion the explanation has included drawings. My concerns have always been dealt with promptly and courteously. I like being made aware of upcoming routine maintenance needs as well as potential problems allowing me time to budget for them. I like leaving the service department feeling secure that my vehicle is well maintained and safe. When my vehicle was involved in an accident Rowe worked with the insurance company to ensure repairs were done to specifications that returned the vehicle to like new condition. More

Jason calls and emails me to remind me when my service is due, which is very helpful. He is very knowlegable and always schedules me a convenient appointment. When I go to Rowe I recieve friendly, honest ser due, which is very helpful. He is very knowlegable and always schedules me a convenient appointment. When I go to Rowe I recieve friendly, honest service at a great price. It's nice to know my service will be done correctly the first time. More

Mr. Joys has always been professional and direct with the work I have needed done on my vehicles. He is pleasant, and expert at diagnosing and fixing my vehicles. He is the person I always go to for advice. work I have needed done on my vehicles. He is pleasant, and expert at diagnosing and fixing my vehicles. He is the person I always go to for advice. An employee with knowledge, experience, friendliness is an asset to any organization. I feel he treats me as an individual. More

We have purchased several cars from Rowe in Westbrook. My husband and I are retired and rely on their service. Sharon is someone who we trust and enjoy seeing a few times a year. The service is quality and r husband and I are retired and rely on their service. Sharon is someone who we trust and enjoy seeing a few times a year. The service is quality and reliable which we are greatful for. Our last sales experience we had the pleasure of dealing with Mike. The salesperson was very knowledgable about the vehicles we purchased. We have sent our kids to Rowe to buy their vehicles and we would recommend Rowe to anyone. More

I dealt with a receptionist, who was terrible, Linda I think was her name, she could care less about customer service, who reads a book on the job, I wouldn't be able too, the other receptionist was texti think was her name, she could care less about customer service, who reads a book on the job, I wouldn't be able too, the other receptionist was texting, are they really getting paid for this? Jeff in quicklane was horrible and ignorant, between these three at Rowe Ford I would not recommend a good place to go unless they got rid of these three and hired three friendly individuals that remembered what customer service really is. Rob was amazing in quicklane and I would only tell people to deal with him, thank you Rob for reminding me there are still good customer service people out there. I have only owned Fords and when I went into a dealership the people were always friendly! One out of four is a bad ratio!!! I think other people would love to fill their spot and do a much better job, maybe they should meet Rob who was the only one out of them that actually smiled!! More

I came in on Saturday I got what I needed and the guys were awesome! I know you want all these details but I am a girl and I heard a noise in my car, the guys took me out in my card and they heard the noi were awesome! I know you want all these details but I am a girl and I heard a noise in my car, the guys took me out in my card and they heard the noise. They fixed the car and now it does not make the noise..They explained it all to me. All was great service, price, customer service... More