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Rowe Westbrook - Service Center

Westbrook, ME

2.3
48 Reviews

48 Reviews of Rowe Westbrook - Service Center

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March 11, 2014

Jessica is always cheerful and friendly both on the phone when making an appointment or when meeting with here at the dealership. She is knowledgeable and efficient. If unexpected repairs are required she al More

by rmsorensen70
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Mar 12, 2014 -

Rowe Westbrook responded

Thank you for taking the time to share your experience with our service department and Jessica Hanscom. Jessica takes great pride in taking care of her customers and their vehicles. Her experiences with different problems and how to resolve them in a timely manner is priceless. We value her professionalism as much as her customers do. Thank you again for your review. Be sure to check our Facebook and Twitter pages for monthly service specials and contests. Sincerely, Dean Swindler, Business Development DIrector, The Rowe Auto Group

March 06, 2014

I have been in on many occasions. I'm overdue as to rate why I am a repeat customer. Braxton Penny has always been extremely helpful, knowledgable, and confident. He is easy to work with and easy to un More

by Slingshot2013
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Braxton Penny
Mar 11, 2014 -

Rowe Westbrook responded

Thank you for sharing your experience with our Rowe service center. Braxton Penny is a true asset to our service department and as you have stated in your review, he is extremely helpful, knowledgable, and confident in what and how he performs his job on a day-to-day basis. Again, thank you for sharing! Check out our Facebook and Twitter pages for monthly service coupons and contests. Sincerely, Dean Swindler, Business Development Director, The Rowe Auto Group

April 30, 2012

Kevin and Ray were both excellent in helping me achieve my goals. They were both very friendly and took time before, during, and after the sale to ensure that everything was all set and I had what I needed More

by mdmj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Callnan, Ray Lerette
January 03, 2012

I would highly recommend Rowe Ford/Hyundai in Westbrook. I purchased my vehicle there about 9 months ago. I recently had a situation that originally caused me some concern, but the service department there More

by mbrod12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
3 (1 in person, 2 via phone/ email)
August 09, 2011

The guys at the Quick Lane are knowledgeable, courteous, and professional without being stiff. Work is done right, and on a schedule that accommodates me as much as possible. They make an effort to take c More

by mmunson2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jeff Best
June 30, 2011

WeI think that Rowe is a good dealership from which to buy a car, but I'm not sure about the service part of the dealership. We've had problems with the car that we bought but they've taken it in and trie More

by cbrasier
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
don't remember
March 11, 2011

After having numerous bad experiences at my local Hyundai dealership in Augusta, Rowe Westbrook was recommended to me by my boyfriend. Although Rowe is almost 90 minutes away from where I live, I decided to More

by ellensays
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Sgro
December 05, 2010

Excellent office and service staff. We have 2002 Ford Explorer that our daughter drives. Still great shape, safe car. Scheduling work is easy, convenient and communication is excellent. When in the marke More

by jacobl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Joyce in shop, Tracey in office
November 18, 2010

My family and I have been customers of the Rowe service department for many years. We are very happy with the work they have done and we will continue bringing our vehicles to Rowe. I always recomend them More

by F150Guy02
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Department
November 15, 2010

Have lived in Maine for 17 years and will travel an hour to have my cars and truck serviced by Rowe Westbrook. Rob Adams team has taken care of all my vehicles and my friends.I bought a 1995 Ford Explorer a More

by Jackie B.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Adams, Kenny Sweet, and Susan Doughty
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