Rowe Westbrook

Danielle was a part of the reason (along with price) that I bought at Rowe. She delivered service beyond my expectations. Impressive, knowledgeable, customer driven and very well organized. She worked I bought at Rowe. She delivered service beyond my expectations. Impressive, knowledgeable, customer driven and very well organized. She worked quickly to locate the color, etc of the vehicle that I was looking for and had the car brought from CT to Rowe the next day for delivery to me that evening. I love my Ford Edge! More

I don't have any experience with the dealership as a whole, but my experience purchasing my first brand new car was quick, easy and, most of all, painless due to the customer service of Mark Camp. I'm t whole, but my experience purchasing my first brand new car was quick, easy and, most of all, painless due to the customer service of Mark Camp. I'm the kind of person who has the deal with the right person in order to buy a car. I'll happily walk right out if my first impression of the person of the sales person who greets me doesn't sit well. Lucky for me, I met Mark and he was wonderfully kind, very knowledgeable about the car and laid back. Instead of talking me into a different color or package that I knew I didn't want, he listened, didn't argue and found me the car I wanted elsewhere in just a matter of days. I've purchased a few cars in the last ten or fifteen years and have always left with a bad taste in my mouth because I've been condescended to, encouraged to buy something I didn't want, low balled or not been taken seriously. I'm happy to say that Mark did none of these things and believe it or not, the experience was even quite fun. Plus... I'm in love with this new Hyundai Accent. A former Honda person, I'm now a convert. More

Excellent service by all sales and finance staff...especially Jeremy Flannery (who sold me my 2012 Escape)...Outstanding experience. Salesperson promptly greeted me, answered all questions, re staff...especially Jeremy Flannery (who sold me my 2012 Escape)...Outstanding experience. Salesperson promptly greeted me, answered all questions, recommended a "test drive" and "worked" the process effectively and efficiently resulting in my purchase at my price. Finance person was very efficient and helpful and explained all my options (and acquired a good interest rate for my purchase). Probably the best vehicle purchasing experience I've had since my first experience in 1972. Many thanks Craig Hutchinson More

Working with Jason was a pleasure. He was exeptional at meeting at the price that I wanted. I would recommend Jason to other buyers. Thank you for great work. meeting at the price that I wanted. I would recommend Jason to other buyers. Thank you for great work. More

We had an excellent experience working with Rowe Ford Westbrook. Jim Mathews was very helpful in fitting the right car to our need, and at a great price. Very straightforward, full of good and helpful Westbrook. Jim Mathews was very helpful in fitting the right car to our need, and at a great price. Very straightforward, full of good and helpful information to help with the decision-making process, and not 'pushy' at all. Would definitely recommend to others. :) More

I came to Scott Stubinski at Rowe Ford because I had a problem and needed his help, he gave me all the attention and help I needed and was able to solve my problem, I asked for special cosiderations and r problem and needed his help, he gave me all the attention and help I needed and was able to solve my problem, I asked for special cosiderations and received what I wanted and was able to be put in a used car that fit my budget, hats off to this man, he is very special person and Rowe Ford is very lucky to have him. More

Cynthia approached us the first night we were there in a friendly manner and made us feel comfortable right away. She asked us what we were looking for and we told her. She took us to a car that we had ment friendly manner and made us feel comfortable right away. She asked us what we were looking for and we told her. She took us to a car that we had mentioned but then suggested a couple of other cars we might be interested in. We were with her the first night for at least 45 minutes and she was very helpful...not pushy at all. Cyndy called us the next day to see if we were going to come back which we did. What we really liked about Cyndy was her familiar way with us...we felt like old friends when we left after buying the car. My husband and I also were happy with the rest of the staff...the Sales Manager whose name escapes me at the moment and Ray, the "numbers" guy. All around...a very positive experience. More

The guys at the Quick Lane are knowledgeable, courteous, and professional without being stiff. Work is done right, and on a schedule that accommodates me as much as possible. They make an effort to take c and professional without being stiff. Work is done right, and on a schedule that accommodates me as much as possible. They make an effort to take care of me as well as my car! More

We got a great deal in a short time with few hassles. Good price on my trade as well. A little slow on the financial process when we picked up the car, though. Only one finance guy in house that day. A l Good price on my trade as well. A little slow on the financial process when we picked up the car, though. Only one finance guy in house that day. A long wait. Could've been better on scheduling. More

I've been looking for a car for over a year; spent lots of time researching and talking to various dealerships. I feel that I got the best service and "no gimmicks" approach from Rowe Westbrook. I walked of time researching and talking to various dealerships. I feel that I got the best service and "no gimmicks" approach from Rowe Westbrook. I walked out feeling like it was a relationship built on mutual respect. Looking forward to future interactions. I plan on going out of my way to have my vehicle serviced with them. More