Rowe Westbrook

Salesman listened to my needs, wasn't pushy and got me into the car I wanted quickly. He was very attenetive and explained everything about the car, the finance options and the service department clearly into the car I wanted quickly. He was very attenetive and explained everything about the car, the finance options and the service department clearly and completely. More

I felt comfortable at the dealership and I didn't feel any pressure like I had at other shops. They gave me what I felt was a good price on the car I was buying and for my trade. any pressure like I had at other shops. They gave me what I felt was a good price on the car I was buying and for my trade. More

My husband and I were looking for a Ford Explorer and were very pleased to find one in our price range with low mileage at Rowe Ford. Our salesman Jason Burns was very pleasant to deal with and made the were very pleased to find one in our price range with low mileage at Rowe Ford. Our salesman Jason Burns was very pleasant to deal with and made the whole process so easy. Also, his follow up after the sale has been outstanding. More

The sales person was real good he did all the deal in his office.Very nice to deal that way no running back and forth with a sales manager making offers. office.Very nice to deal that way no running back and forth with a sales manager making offers. More

Incredibly friendly service, no pressure, felt like I was dealing with honest people. I do not like to buy cars, because as a woman, I am usually treated as inferior. I did not feel that way at all and got dealing with honest people. I do not like to buy cars, because as a woman, I am usually treated as inferior. I did not feel that way at all and got what I wanted quickly and efficiently. More

This is my second superduty purchase,the sales experience was great both times and the service is very good and accomadating. I didnt feel pressured and Kevin answered all my questions and the finance person was great both times and the service is very good and accomadating. I didnt feel pressured and Kevin answered all my questions and the finance person gave me the best options that worked for me.I have dealt with other ford dealers in the past and it doesnt compare to the sales and service at rowe. More

Great group of people and definitely focused on customer service. My wife had taken a 2008 Ford Edge for a test ride a week ago and also tested a 2008 Traverse at Prime auto group. Jason called us as a fo service. My wife had taken a 2008 Ford Edge for a test ride a week ago and also tested a 2008 Traverse at Prime auto group. Jason called us as a follow up this past Saturday to see if we had any interest and I was actually going to Rowe to test drive the Edge(because my wife was concerned about leg room for me).He was ready and waiting for me when I arrived -drove the vehicle and approximately 2 hours later I was driving home my wifes new vehicle -it was that simple. Ray in the finance department was a huge help,he is very knowlegable and I felt he actually cared and worked hard to find the best deal on financing the Edge.I would recommend to anyone to check out Rowe for a vehicle purchase -I can tell you we did not recieve anywhere as good of treatment from Prime Hyndai. More

We needed a new car urgently as my transmission went in my 2002 van. I was able to work with Rowe Ford to purchase another used car that we just love so far. It is a 2008 Ford Fusion. It rides smooth and i my 2002 van. I was able to work with Rowe Ford to purchase another used car that we just love so far. It is a 2008 Ford Fusion. It rides smooth and is so comfortable. I had a van for 15 years and now that I am in a car again,it feels great. More

Excellent in all aspects! Ken addressed all concerns and took the time to sit with me during the sales process, very thorough. Ray in finance was also right on top of his job and moved things through quick took the time to sit with me during the sales process, very thorough. Ray in finance was also right on top of his job and moved things through quickly. More

I went in looking for another Hyundai Sonata, and Jason Burns was super helpful during the process. He seemed very genuine, and never pushed me towards a car I didn't want. He was very friendly, and I felt Burns was super helpful during the process. He seemed very genuine, and never pushed me towards a car I didn't want. He was very friendly, and I felt as though he was trying to earn a new friendship, not just another car sale. He made the process very simple which was awesome. I would definitely recommend Rowe to anyone looking to buy a car! More