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Rowe Westbrook
Westbrook, ME
1,042 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,042 Reviews of Rowe Westbrook
March 02, 2012
Ken Sweet was a very nice man to work with! He was very professional and seemed to care about what I needed and what my price range was. He met my price range with a smile on his face. Thank you Ken! I'm e professional and seemed to care about what I needed and what my price range was. He met my price range with a smile on his face. Thank you Ken! I'm excited about FREE car washes for life!! More
by felinda87
Employees Worked With
Ken Sweet
February 27, 2012
Jason was extremely friendly as soon as I walked in. He was ready for our appointment and had the car cleaned and ready for me to test drive. When I expressed that I knew had to drive a standard, but was was ready for our appointment and had the car cleaned and ready for me to test drive. When I expressed that I knew had to drive a standard, but was still a little new at it, he was perfectly understandable and let me test drive it on my own so that I would feel as comfortable as possible. He made sure all my questions and concerns regarding the car were addressed, and the one problem I had (with a window) he agreed to take care for me free of charge. He also informed me about the free car washes. I had to finance my car through my insurance agency and since getting the check took about 24 hours, Jason made sure that I felt confident that I could get the check and come back in without worrying the the car would be sold. He was very helpful and friendly throughout the whole experience! More
by SarahBG
Employees Worked With
Jason Burns, Jason Burns
February 24, 2012
this is the second used vehicle I have purchased from Rowe and the experience both times was as painless as possible with little to no pressure to buy. This purchase overseen (not sold) bu Jason Burns Rowe and the experience both times was as painless as possible with little to no pressure to buy. This purchase overseen (not sold) bu Jason Burns was almost fun as he was very personable, flexible and willing to step back and allow my wife and I to make our own "Informed" decisions. I have frequently walked away from sales people who "Sell" by scare tactics pressure and gimmicks. Jason just told us what we and he could do and never failed to communicate his decisions and the decisions of Mike and Ray as we walked together through the process of selection, finance and purchase. If there is truth to the old adage "It's the service after the sale that counts" than again they excel. In the enthusiasm of transferring items, we left an EX pass and cell phone in our 1999 Taurus (purchased from Rowe in 2006) the EZ pass was retrieved and held by Jason for my retrieval. The Cell phone which we did not realize was missing took a little longer but Jason and the crew looked up the location of the Taurus and willingly helped me to recover this as well. Now id the Chrysler PT Cruiser holds up and performs as well as the Taurus (can't be killed) I will indeed be back again and hope that the same people or at least their great attitudes are still there. More
by Johnalben
Employees Worked With
Jason Burns, Ray (Finance) Mike jeffries, Jason Burns, Ray Lerette
February 22, 2012
I bought a car from Rowe Ford about 2 months ago now. I am completely satisfied with my purchase. Two other family members have cars from the dealership, which they both love. Jason Burns made buying a new am completely satisfied with my purchase. Two other family members have cars from the dealership, which they both love. Jason Burns made buying a new car an easier and more enjoyable experience. Most of the people I have encountered there are friendly, and do what they can to help you out. Definitely a great dealership to work with. More
by ALC2816
Employees Worked With
Jason Burns, Jason Burns
February 22, 2012
When I first started thinking about purchasing a new car I was tempted with a Ford Focus because that's what I had been driving for 11 years! I emailed Rowe Kevin was very diligent about staying in touch w I was tempted with a Ford Focus because that's what I had been driving for 11 years! I emailed Rowe Kevin was very diligent about staying in touch with me we made an appointment when I walked into your business I was very nervous I was greeted by your receptionists Kevin joined me and we talked a bit he knew my budget picked out a beautiful black car then the hard part getting approved Chris came out and met me very personable young man reassured me he would do his best for me and he was true to his word! More
by BettyBoop58
Employees Worked With
Kevin Callnan - Chris Blanchard, Kevin Callnan, Chris Blanchard
February 12, 2012
After searching through multiple listings for the vehicle After searching through multiple listings for the vehicle that Iwas looking for I finally found it at your delearship. I was put in contact with After searching through multiple listings for the vehicle that Iwas looking for I finally found it at your delearship. I was put in contact with Jason Burns and without a doubt it has been a wonderfull experence dealing with him. I found him to be a courteous, understanding and charismatic individual. Over the years I have bought several vehicles and have yet to find a SALESMAN like Jason. He has taken the time to send a thank you and has called me to make sure that there is no problems with the vehicle and that I am conpletely satisfied. I requested some additional information regarding the vehicle and within two days I received it. While it is 75 miles from my home to your dealership, you can rest assured that after a very satisfying experience that in the future when it comes time to buy another vehicle I will contact Jason. He is a great asset to your dealership and I hope that he is compensated accordingly. Yours truly, Paul R St Laurent Kingston, NH p.s. While Jason was a pleasure to deal with, I found the individual that valued my trade in vehicle insulting to my intelligence. In a five minute period, after initially offering me $1,000 for the vehicle, which was totally unacceptable, based on the researched value of the vehicle he finally made me an offer of $3,000 and finally to $4,000. More
by rosieshouse
Employees Worked With
Jason Burns, Jason Burns
February 07, 2012
this is not the first time i have dealt with rowe ford westbrook and it will definitely not be the last, i had an awesome experience as usual very helpful very friendly and thats just the salesman ken swe westbrook and it will definitely not be the last, i had an awesome experience as usual very helpful very friendly and thats just the salesman ken sweet, i know without a doubt the service department will be awesome as well,i looked at cars at other dealerships but kens awesome attitude was above and beyond, we have had some issues with our credit and not once did he make me feel bad, and not once did i doubt the sale, AWESOME AWESOME THANK YOU SO MUCH FOR HELPING US REBUILD OUR CREDIT,THIS IS 3RD CAR I HAVE BOUGHT FROM U AND I WILL BE BACK FOR SURE AND CANT SAY ENOUGH GOOD ABOUT ROWE FORD WESTBROOK More
by mmains
Employees Worked With
ken sweet
February 07, 2012
We found the experience refreshing and enjoyable. We have been to other dealerships before and Rowe was easy to work with and seemed to know their products well.Would recommend them to any one looking for a been to other dealerships before and Rowe was easy to work with and seemed to know their products well.Would recommend them to any one looking for a new or used vehicle.Jason and Ray were wonderful and we are thrilled with our purchase. More
by rchamp
Employees Worked With
Jason Burns , Ray in finance office, Jason Burns, Ray Lerette
February 07, 2012
It was nice to buy my car from this dealer. Service was not perfect since what I bought is not luxurious. But, everything went fine until I got the key. I believe I got the right service that I deserve. Ov not perfect since what I bought is not luxurious. But, everything went fine until I got the key. I believe I got the right service that I deserve. Overall, I recommend this dealer to you. More
by doogie73
Employees Worked With
Jason Burns, Jason Burns
February 06, 2012
I RATE THEM NUMBER 1 EVERYONE WAS VERY PROFESSIONAL AND TREATED US EXCELLENT FRANK RECARDO DID AN EXCELLENT JOB HE STAYED WITH US AND EXPLAINED EVERYTHING TO US THAT WAS GOING ON. CHRIS IN THE FINANCE DEPA TREATED US EXCELLENT FRANK RECARDO DID AN EXCELLENT JOB HE STAYED WITH US AND EXPLAINED EVERYTHING TO US THAT WAS GOING ON. CHRIS IN THE FINANCE DEPARTMENT WENT OVER ALL THE PAPER WORK WITH US.WE WILL CERTAINLY GO BACK TO ROWE FORD. WE BOUGHT VECHICLES THERE BEFORE SINCERELY LOU-HAZEL NAPOLEONE More
by hazelnapoleone
Employees Worked With
frank recardo, Chris Blanchard
