Rowe Westbrook

rowe rants My family has bought or leased 4 vehicles in the last three years. That should give you an idea of how we feel about Rowe. My family has bought or leased 4 vehicles in the last three years. That should give you an idea of how we feel about Rowe. More

purchase complication My purchase was complicated by some timing issues regarding a VW buyback. Leif O'Connell was especially helpful in making the purchase needs and date My purchase was complicated by some timing issues regarding a VW buyback. Leif O'Connell was especially helpful in making the purchase needs and dates match up with the buyback. More

Experience at Rowe I was impressed with the service I received from Jason Burns. This was a big decision for me and he helped me work through my concerns about buying a I was impressed with the service I received from Jason Burns. This was a big decision for me and he helped me work through my concerns about buying a new car. He made my decision a lot easier. I would recommend him to any one I know buying a vehicle. More

Top notch We were treated well, and despite there being a recall on our car that required a delay in delivery, a loaner was provided. Jason went out of his way We were treated well, and despite there being a recall on our car that required a delay in delivery, a loaner was provided. Jason went out of his way to make sure we were happy with the compromise. More

My first time choosing a car on my own. I visited Rowe Westbrook intending to turn in my 2010 Santa Fe and lease a new one. My salesman showed me a variety of Hyundais and I opted for a 201 I visited Rowe Westbrook intending to turn in my 2010 Santa Fe and lease a new one. My salesman showed me a variety of Hyundais and I opted for a 2017 Tucson, a better choice. The process was handled very efficiently and I left the lot in my new car. More

N/A Mike Jeffers gave us a very good price on the vehicle. He was very polite and considerate to our needs also. I will purchase a vehicle from him again Mike Jeffers gave us a very good price on the vehicle. He was very polite and considerate to our needs also. I will purchase a vehicle from him again. More

Excellent Very satisfied with the knowledge and help from the salesman. The finance person Will was very helpful. They both provided excellent customer service. Very satisfied with the knowledge and help from the salesman. The finance person Will was very helpful. They both provided excellent customer service. They helped me find the vehicle that I was looking for exterior color interior color with a sunroof. The car is perfect More

Thanks for the great experience Too notch sales person, very straight forward and overall it was a great and efficient experience. I hope we can find a vehicle with a similar program Too notch sales person, very straight forward and overall it was a great and efficient experience. I hope we can find a vehicle with a similar program /deal once my wife is in the market this summer! More

How to Lose a Customer in 3 Days This was my first experience buying/leasing a car and it was less than spectacular. The initial test drive and price negotiation were straightforward This was my first experience buying/leasing a car and it was less than spectacular. The initial test drive and price negotiation were straightforward and painless and I was offered a very good deal on the car, which I accepted. The dealership then convinced me to sign a lease at a higher price the following day, hiding behind Hyundai Finance and using "that's just how they do things" as a reasoning for why my monthly payment had increased overnight. They did not correct their mistake until I became very frustrated with them and expressed my frustration to a manager, who seemed inconvenienced by my problem. I spent three full days in the dealership and did not once receive an apology for the ridiculous way they handled my leasing experience. I will absolutely never do business with Rowe Hyundai again. More

2ND LEASE WITH ROWE HYUNDAI - HIGHLY RECOMMEND THIS IS MY SECOND LEASE WITH JIM MATTHEWS. I HAVE BEEN VERY SATISFIED WITH THE SERVICE I HAVE RECEIVED AND WOULD DEFINITELY RECOMMEND ROWE HYUNDAI TO THIS IS MY SECOND LEASE WITH JIM MATTHEWS. I HAVE BEEN VERY SATISFIED WITH THE SERVICE I HAVE RECEIVED AND WOULD DEFINITELY RECOMMEND ROWE HYUNDAI TO OTHERS AS WELL AS WORKING WITH JIM MATTHEWS. I HAVE BEEN VERY HAPPY WITH MY NEW TUSCON, More