Rowe Westbrook

It was my pleasure visiting this dealership. William Vale had e-mailed with me a few days before and he followed up with a phone call. He was very explanatory on what to expect. It was one of the reasons to had e-mailed with me a few days before and he followed up with a phone call. He was very explanatory on what to expect. It was one of the reasons to come in and see what was offered. William was very nice and all the other supporting employees were great as well. I will come to this dealership again and I highly recommend this dealership and William Vale!!! Happy with my car, happy with the service! More

This was my 2nd new car purchase...my 1st was 13 years ago at another dealership...my experiences were completely different!! Jason Burns was a pleasure to deal with :) As a woman shopping for a new car a ago at another dealership...my experiences were completely different!! Jason Burns was a pleasure to deal with :) As a woman shopping for a new car alone I felt he was extremely honest and forthcoming to help me get into my dream car :) the 2013 Elantra Coupe:) LOVE my new car! haven't experienced the service department yet....but anticipate a great relationship in the future:) Jason was so easy going and changed my perception of car salesmen! Ray in finance was awesome as well!! I'm proud to now be part of the Rowe family and look forward to many years together :) Happy Motoring!! More

Having never purchased a Ford product in 40 years of auto buying, I was persuaded by my wife to take a look at the new Ford designs. The features offered,styling,fuel economy ratings and the independence of buying, I was persuaded by my wife to take a look at the new Ford designs. The features offered,styling,fuel economy ratings and the independence of Ford concerning government bailouts certainly opened my mind to the possibilities of purchasing. I did my homework by shopping around and reading as much as I could find about the new Fords and wasn't completely sold.My experience with auto dealerships in the past has tempered my acceptance of encounters with salespeople, usually they act like sharks circling in bloody water and I do my visits to dealerships on Sunday mornings when no one is around .That being said, my visits and subsequent purchase of a 2013 Ford Focus Titanium from Rowe Ford Westbrooke is a testament to Kevin Callnan.He was low key, friendly, no pressure quality sales professional which besides the the Focus itself is what convinced me to purchase a new car from him and Rowe. He worked with us and our schedules, answered any and all questions openly and frankly, and brought the vehicle ultimately chose from another dealership in a timely fashion.My trade-in was fairly valued and the process of purchasing was effortless and smooth.All in all he did a great job! Chris Blanchard made the financing great. The pile of paperwork went quickly and easily with no pressure to add-on any extra's that weren't truly required. He was quality professional as well. I was impressed enough with Kevin and Chris that should the ownership of the dealership been available I wouldn't have hesitated to speak directly to him about his people! More

I had a great experience at Rowe. The dealership did a great job finding me financing, and I have a car that I love. I have never had a better car buying experience, I would reccomend Rowe to anyone looki great job finding me financing, and I have a car that I love. I have never had a better car buying experience, I would reccomend Rowe to anyone looking for friendly and caring service. More

I found the truck I'd been looking for on-line at Rowe Westbrook. I called and spoke with Cyndy Dambrie. I told her a price range I had in mind and within 5 minutes she and the sales manager agreed to low Westbrook. I called and spoke with Cyndy Dambrie. I told her a price range I had in mind and within 5 minutes she and the sales manager agreed to lower the price of the truck almost $2,000 to fit my payment needs. Once at the dealership, both Cyndy and Ray Lerette treated my family and I with kindness nd respect throughout the purchase. They are true professionals and I will certainly do business at Rowe Westbrook in the future! Thanks for a great experience!! More

Jim was asked to wash my car and before I left I was owning a new car - he was friendly and continues to be helpful with my questions regarding my new car. Great experience. Thanks Rowe and Jim. owning a new car - he was friendly and continues to be helpful with my questions regarding my new car. Great experience. Thanks Rowe and Jim. More

My husband and I felt very comfortable with Jim Mathews. No pressure at all. I am 67 yrs old and have delt with many car salesmen. It usually only takes 10 or fewer words out of their mouth and I am insta No pressure at all. I am 67 yrs old and have delt with many car salesmen. It usually only takes 10 or fewer words out of their mouth and I am instantly turned off and want to leave the dealership immediately. Jim was very helpful and knowledgable. Would highly recomend him and Rowe Ford. More

Started working with Kristen over the phone about purchasing a used 2011 Chevrolet Impala and was impressed with her service and follow ups. Went in a couple nights later test drove the car and fill purchasing a used 2011 Chevrolet Impala and was impressed with her service and follow ups. Went in a couple nights later test drove the car and filled out the credit application. I was upfront and advised there are some issues due to a traffic accident that greatly reduceds our income for 3 years. Kristen was certain they could work with me and get a deal done. The came the sales manager Ray Lerette, he actually came over and asked what had happed as he could see I went from an excelent rating then 6 month later it started to decline. Itold him that my wife i were in a severe auto accident and ended up loosing close to 40% of our income for 3 years. He again said he would talk to the banks and explain our situation. Next morning I got a call from Kristn and he was able to talk to the creditaors and was actually able to get the loan approved. but was still trying to get the rate down. At this point i asked fo 2 new tires be put on the car so it has a match set. Again no issues, signed the contract(which was also quick and painless) In short if you have issues with credit or anything I beleive you should do your self a favor and stop to see the Rowe Used Car team. They made me feel importand and were the first and only place to ever ask "what happened?". That question met more than the price..which in fact was amazing in itself! More

I went to ROWE Westbrook to trade in my SUV and buy a new car/SUV. Jason Burns helped me to decide the car I am going to drive with his expertise at the detail of the car I was looking for. Mike Jeffers, Ma car/SUV. Jason Burns helped me to decide the car I am going to drive with his expertise at the detail of the car I was looking for. Mike Jeffers, Mannager at Westbrook helped me get the best satisfied price for my tradein and took good care of getting the best price on my New 2013 Hyundai Santafe Sport. Jason and Mike together got me into a this nice SUV with all bells and whistles. The service of Rowe Westbrook was fantastic. Though the SUV I bought had a manufacturer defect of the sunroof, Jason talked to the service guys and got me right in and got it taken care. Jessica Hanscom at service helped to get the service done at the best and honoured me a gift card and as well. Ray Larette was polite and professional in closing the monetary deal. Jason was very helpful, friendly and honest and I would recommend him to others for a future vehicle purchase. The whole experience was Rowe was new and at the end was a pleasant. Great dealership and has nice people like Jason, Mike and Jessica that make this delearship great. More

My wife and I were looking for an affordable, but comfortable vehicle. We drive to Maine in the Spring and back to Florida in the Fall. The gas mileage on the Hundai is great and the ride is very com comfortable vehicle. We drive to Maine in the Spring and back to Florida in the Fall. The gas mileage on the Hundai is great and the ride is very comfortable. Jim Joys was very accomodating and was very knowledgeable about the vehicle we bought. Ray Lerette was extremely helpful and explained all of our options for financing the vehicle. The vehicle provides what we were looking for. Jim checked around and found the color vehicle we wanted and had it delivered on the day he promised. Ray suggested a date and time that would beneficial to save us time on signing and delivery of the vehicle. My wife and I are extremely satisfied with our new car. I would recommend the dealership and these two individuals to anyone. They care about the customer and it shows. Thank you very much for making this experience enjoyable. More