Rowe Auburn

Cleve went above and beyond to assure that I was in a vehicle that met all my requests. I asked for space, AWD, SUV.. he recommended a Toyota Highlander and I couldn’t be happier. Even a few months after vehicle that met all my requests. I asked for space, AWD, SUV.. he recommended a Toyota Highlander and I couldn’t be happier. Even a few months after the purchase was completed, Cleve helped with an issue that could’ve cause lots of issues. Thank you Cleve! More

I had a great experience at the Rowe Hyundai dealership in Auburn, ME. All staff were very friendly and informative. I would recommend this dealership to anyone looking for a new or used car. I love my Hyu in Auburn, ME. All staff were very friendly and informative. I would recommend this dealership to anyone looking for a new or used car. I love my Hyundai Tucson! More

We were very unsure what was the best option for our family & Gary helped make everything work out perfectly. There was no pressure, very relaxed environment. If we could rate Gary more than 5 stars, we family & Gary helped make everything work out perfectly. There was no pressure, very relaxed environment. If we could rate Gary more than 5 stars, we could! More

Dan was absolutely amazing. I had no idea what I was looking for when I went in. He was able to set me up with a car I absolutely love. I wouldn’t have even thought to try a Hyundai. He suggested it and looking for when I went in. He was able to set me up with a car I absolutely love. I wouldn’t have even thought to try a Hyundai. He suggested it and I fell in love with it. Dan was very easy to work with and made my first experience at a dealership very comfortable and not stressful at all. Thank you super much! More

We are highly satisfied with the process of car buying at Rowe Ford in Auburn. All of the employees work together making the process smooth. Rowe Ford in Auburn. All of the employees work together making the process smooth. More

Mr. Goodman met my sister and I at the main door, a very professional, friendly man. He made at feel welcomed and at ease. He answered our Every question and anticipated our needs. We've Already recommende professional, friendly man. He made at feel welcomed and at ease. He answered our Every question and anticipated our needs. We've Already recommended him to friends & family. More

Made my visit easy peasey, unlike other dealerships i've been to. Straight to the point, no b.s.. Get to Rowe Ford and ask for Dan. Five stars. been to. Straight to the point, no b.s.. Get to Rowe Ford and ask for Dan. Five stars. More

Bait and Switch Isaiah was friendly and helpful, and seemed to truly care about helping find the vehicle I wanted. Andre Lester stepped in and the experience went dow Isaiah was friendly and helpful, and seemed to truly care about helping find the vehicle I wanted. Andre Lester stepped in and the experience went downhill fast. He refused to confirm the interest rate on a loan with me, and ended up screaming and swearing at my husband when he tried to call and confirm the info for me. After looking throughout northern New England for a vehicle in a specific color and package, I knew that there were not many of them, and if I wanted it, I needed to move ahead with the purchase. So I went back to Rowe to purchase the vehicle. Upon arriving, the interest rate was not 1.9%, as advertised by VW, and what I tried confirming it would be. Andre came over and was again extremely rude and informed me that I had agreed to the interest rate so he wasn’t going to do anything. I left the dealership. Later, Eric emailed me and asked if there was anything they could do to get my business back. Eric was also friendly, and after several conversations and a confirmed interest rate, price of the vehicle and price for my trade, I went back and purchased the vehicle, although it was still not 1.9% on the loan.. After driving off the lot, I realized that there was a scratch on the steering wheel that had not been there when I test drove the vehicle. The dealership called and emailed me the next day demanding insurance info on the vehicle, because they had forgotten to get it while I was there. After providing them with the info, I informed them of the scratch on the steering wheel. After going back and forth with Rowe, involving Volkswagen Customer Care, and going back and forth some more with Rowe, I finally received a new steering wheel 3 months after purchasing the vehicle. They were kind enough to provide me with a rental while they performed the work. It is a shame that the dealership allows Andre to conduct business in the manner that he does, otherwise, my rating would have been significantly higher and I probably would have gone back for future vehicle purchases; however, because of my experience dealing with him, I will not return to nor recommend Rowe Auburn to anyone. More

Excellent customer service I was treated with respect throughout the buying process of my new Ford F150 Lariat which meant a great deal to me! I couldn't be any happier with the I was treated with respect throughout the buying process of my new Ford F150 Lariat which meant a great deal to me! I couldn't be any happier with the experience. More

Brand new 2020 F 150 XLT We are very happy with our 2020 F150 XLT, and also the sales person Gary with all of his help, we had many questions and he was awesome! He worked ve We are very happy with our 2020 F150 XLT, and also the sales person Gary with all of his help, we had many questions and he was awesome! He worked very hard to please us, much happy with him and the truck. More