Rowe Auburn

All features of the Forte were explained in detail and Brian even set up the blue tooth to match my cell phone before we left. My price choice probably would have been described as a little below great t Brian even set up the blue tooth to match my cell phone before we left. My price choice probably would have been described as a little below great to very good but that was not an option. I arrived knowing some of my options from searching the internet before I shopped. I saw we could take advantage of 2 rebates. All in all I had a very good experience at Rowe. More

Jamie was great to work with, he made the "car buying experience" comfortable for us. We traveled to Auburn (60 miles from our home)twice just so we could work with him. buying experience" comfortable for us. We traveled to Auburn (60 miles from our home)twice just so we could work with him. More

I had a great experience with this dealership. I feel like I got a great deal on a great car (2011 Kia Soul). They did everything they could to get me great financing and really worked with me to find t like I got a great deal on a great car (2011 Kia Soul). They did everything they could to get me great financing and really worked with me to find the perfect car within my budget. I also got a great value on my trade, which I wasn't expecting, since it was only one year old and had depreciated well past what I owed. They actually paid off my vehicle for me (2010 Kia Rio5). I bought my Rio at another dealership and got completely ripped off (I am a young female and was shopping on my own) and was not happy with my car or service. But I did have a great experience at Rowe, they come highly recommended from me and my family. Nearly everyone in my family has bought their car at Rowe! I am really happy with my purchase. More

We have dealt with Rowe for years! We love them! They are very helpful and attentive! Thank you to Tom Mooney and Charlie Burns for all your help!! We are so impressed with you guys that we sent my father-in very helpful and attentive! Thank you to Tom Mooney and Charlie Burns for all your help!! We are so impressed with you guys that we sent my father-in-law over the next week and he got a new truck from you!! More

This was my first time buying from Rowe Auburn and the whole experience was great!! Brian Kelsea was an extremely knowledgeable salesman and very personable. He treated us like we were the only people the whole experience was great!! Brian Kelsea was an extremely knowledgeable salesman and very personable. He treated us like we were the only people there when in fact he had another set of customers he was working with at the same time. Charlie Burns went above and beyond to get us the best possible deal with the banks. He was also very knowledgable about the warranties available to us, and made sure we understood everything we were getting. These two guys are an asset to Rowe, and I would buy another car there just because of the two of them:) I am a very happy customer!! Go Rowe Auburn!!! More

This was my second purchase from Rowe, and both times I would have to say was a great experience. I purchased a Mitsubishi just before they closed their Mitsubishi branch, with that branch closing I was le would have to say was a great experience. I purchased a Mitsubishi just before they closed their Mitsubishi branch, with that branch closing I was left to find warranty related service else where. Because of the hassle to get that car serviced I decided it was time to trade it in. At first, I shopped around at other dealers because I have to admit I was still a little bitter about the whole branch closing issue. However, after a less than stellar experience with another dealership, I decided to give Rowe another try. I can not say enough great things about my salesman Brian or Charlie Burns. Rowe had the car I wanted for the price I wanted to pay. An excellent experience from start to finish. I would recommend Rowe to anyone and everyone! More

Cleve was extremely knowledgeable about the car we were searching for our daughter. He searched the region for a car to meet her requests. Cleve has a very friendly personality. He was not pushy at all. searching for our daughter. He searched the region for a car to meet her requests. Cleve has a very friendly personality. He was not pushy at all. Cleve made the new car buying experience for my 20 year old daughter a fabulous experience. I will go back to Rowe Ford in Auburn for a future purchase. More

Very friendly and fast service. Jamie Reynolds was an excellent source of information about the car and has a great personality. He is professional and acts very experienced in this field of work. I woul excellent source of information about the car and has a great personality. He is professional and acts very experienced in this field of work. I would definetly recommend him to my family and friends to buy a car from. More

We feel we got the best car at the best price with great customer service.We shopped around several dealerships in our area and although this one was further away it was worth it.It was also the first Ford customer service.We shopped around several dealerships in our area and although this one was further away it was worth it.It was also the first Ford car we have purchased and the sales person was well informed and able to answer all of our questions.The paper-work was done and handled quickly and efficiently. More

I took my 2001 Hyundai Elantra gls here for a recall repair and was not informed that i needed to have full coverage insurance to get a loaner car until after my car was checked in. I ended up paying $7 repair and was not informed that i needed to have full coverage insurance to get a loaner car until after my car was checked in. I ended up paying $70.00 for a rental car from Enterprise. I was told that my repairs would be done in 2 days and did not get my car back until the 5th day. When I got my car back i noticed that there was damage on the passenger side of my car. The front bumper had a crease, my passenger side rear view mirror had been moved and I had to readjust it. When I looked at it further I noticed that the paint had been scraped off and that touch up paint had been smeared on the rear view mirror. I also noticed that the door below the mirror was all scraped up and the passenger side rear door was all rippled with more touch up paint smeared on. Above the rear wheel well is still caved in and touch up paint smeared on it. When I mentioned my findings to one of the supervisors in the service department he denied anything happening to my car. I am now dealing with Rowes insurance company and have been for the last month. This is the worst experience that I have ever had dealing with a car dealership and would highly NOT recommend Rowe Ford (Auburn motor sales) to anyone unless you plan on dealing with more headache that its worth. More