Rowe Auburn

The several times I had been to Rowe since I purchased my vehicle from Dave Hart on November 20, 2008 up to the last scheduled visit for my oil change in May 2012,I found their staff to be very caring, frien vehicle from Dave Hart on November 20, 2008 up to the last scheduled visit for my oil change in May 2012,I found their staff to be very caring, friendly and professional. Excuse me for listing the names of the folks in the service department, all I can say they were very friendly to deal with. It appears this dealership has a strong customer satisfaction rate. Not only do they just focus on makeing the sales but there is an after sales communication with customers as far as feedback from them to see, if they were satissied with their service and was the staff very friendly to them, most important how rapid was the service on the vehicle. Personally, I find Rowe deserves a AAA+ on all their business traits. I am very impressed with my 2009 Hyundai Sonata. It is a very dependable vehicle. Just like my first Hyundai vehicle 1988XL from Pacifico Ford in Philadelphia, Pa I always find them the best bang for my buck. More

I saved $2,500.00 by buying my brand new 2012 ford focus I saved $2,500.00 by buying my brand new 2012 ford focus hatchback at Rowe in Auburn. The salesmen were all very friendly and pleasant. Charlie I saved $2,500.00 by buying my brand new 2012 ford focus hatchback at Rowe in Auburn. The salesmen were all very friendly and pleasant. Charlie Burns the business manager made me feel like an old friend, he was exceptional!!! By purchasing my focus at Rowe I was able to get a beautiful silver HB. There was a small defective paint spot that I discovered after my purchase and when I brought my car back to be examined they immediately dealt with the issue. I was given a free loaner and the small area was repaired at no charge to me. They never made me feel like a bother. I was treated with respect and compassion. I absolutely would recommend Rowe Auburn for anyone looking for a vechicle. More

Awesome - very straightforward deal. I had a bad experience at another Dealer. Rowe took me seriously, realized I had done my research and knew what I wanted. Dealer honored all manufacturer rebate experience at another Dealer. Rowe took me seriously, realized I had done my research and knew what I wanted. Dealer honored all manufacturer rebates, interest rates for financing as advertized by Kia, gave me KBB on trade and honored other dealers "advertized special". Car was ready 3 days later. Full tank gas. Could not ask for more. More

Steve Entrott and Rowe Auburn go all out in finding the right automobile with the right price that I can afford and make us very happy. The Service department are quick and thorough, providing our vehicles right automobile with the right price that I can afford and make us very happy. The Service department are quick and thorough, providing our vehicles with excellent service. We have and always will do all our automotive needs with Rowe Auburn. Thanks for being here. More

My Wife an I just purchased a new Kia Optima Hybrid from Rowe Kia in Auburn. The staff is very friendly and willing to go the extra mile without pressuring you like most new car dealers. They were able Rowe Kia in Auburn. The staff is very friendly and willing to go the extra mile without pressuring you like most new car dealers. They were able to take in our trade, work with the bank that we had our loan through; and did all the leg work for us. Not only did we get the car we really loved, But the got the payment to exactly what we were hoping for. We have already told several friends of ours to come See Paul to help with any purchasing needs they may have. It was nice to be treated kindly and with the respect that we expected to get. Sincerley, Larry & Stacy Corbett Lewsiton, Maine More

We have dealt with Rowe Auburn for many years and have always found the sales department to be outstanding. They are very helpful with financing as well, looking to do what is best for the customer - not always found the sales department to be outstanding. They are very helpful with financing as well, looking to do what is best for the customer - not necessarily themselves. Although the services department went through some bad years, they are definitely so much better now. In fact, they are outstanding! We would recommend them any day. More

I had a great experience at Rowe, it was very low pressure. They listened to what I was looking for, and Jamie Reynolds was easy to deal with. He didn't make me jump through any hoops to get the car pressure. They listened to what I was looking for, and Jamie Reynolds was easy to deal with. He didn't make me jump through any hoops to get the car I wanted at a price that was fair to me. Great experience all the way around. More

We were trying to decide whether to put the money into our vehicle so that it would pass inspection or try to sell it. Bob helped us tremendously by having knowledge of the vehicle to determine the curren our vehicle so that it would pass inspection or try to sell it. Bob helped us tremendously by having knowledge of the vehicle to determine the current value, determining the work it needed, and explaining to us in terms we could understand so that we could make an informed decision. We easily decided that day to have our vehicle fixed at Rowe Ford and are very happy with the results. It drives like its brand new! More

Jim was extremely knowledgeable about the car. He made the purchasing experience a pleasure. His customer service before and after the purchase is exceptional. He never made me feel like just a sale but b the purchasing experience a pleasure. His customer service before and after the purchase is exceptional. He never made me feel like just a sale but bent over backwards to comply with all our wishes. I am so glad to be back at Rowe where the customer always comes first and they stand behind their cars. Rowes' service area has always been number one . I wouldn't hesitate to recommend the dealership to my friends and relatives. I already have done so. More

We started searching for a replacement vehicle at another dealer and thought we had found what would work for us i.e. make, model, price, etc. but after taking the vehicle for another test ride, we decided t dealer and thought we had found what would work for us i.e. make, model, price, etc. but after taking the vehicle for another test ride, we decided that vehicle was not what we wanted. We test drove some other vehicles only to find we didn't like those either! Out of humor, we looked at the Kia Soul--at first site, the car is kind of odd looking, but once we opened the doors and sat in the vehicle, we were quite surprised with the room and the comfort of the car. THEN we drove the Kia Soul....what a nice ride! Quiet, spacious and quite comfortable (my husband is 6 feet tall and quite broad). We tried working with the salesman but the dealership could not align the price with what we were looking for--so we walked. This past week, we contacted Adrian at Rowe Kia and explained to him what we were looking for with the Kia Soul and asked what the dealership was asking 'out the door' for the Kia. Within an hour he contacted us with information that warranted us driving to the dealership after work. Long story short, that night we left the dealership with the new Kia Soul! Everyone we dealt with was great at the dealership! Adrian was very informative and all the other employees who have their part in the sale, were very friendly and quite hospitable. Thank you Adrian for the time you spent with us and ensuring we were aware of the proper operations of all the internal features of the Soul! More