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Rowe Auburn
Auburn, ME
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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yes, the staff was friendly and knowledgable, and very patient, since i i was kind of picky about the car i wanted. They found me a great car, unfortunatly, it was not available, but they made us a GREAT patient, since i i was kind of picky about the car i wanted. They found me a great car, unfortunatly, it was not available, but they made us a GREAT offer on an even better model, and we couldnt have been happier!! More
I bought a new Milan during the Cash for Clunkers I bought a new Milan during the Cash for Clunkers program. I was GM customer previous to the Obama bailout,so my reasons were mostly political for sw I bought a new Milan during the Cash for Clunkers program. I was GM customer previous to the Obama bailout,so my reasons were mostly political for switching to Ford products. Since that purchase I've been very satisfied with my Milan and having your maitenance department open on Saturdays and evenings has been a help to me due to my work schedule. When it came time to trade my wife's car in we new we were going to buy from Auburn Motor Sales because of our satisfaction with our past experiences with the dealer. Gary was very helpful and not pushy at all was willing to go out of his way to show me the cars I was interested in viewing. I had intentions of trying 2 Hyundai models and the Focus. Once my wife saw the Focus and drove it there was no need to try the Hyundai. We haven't had any issues with the Focus yet and will be taking it on its first trip this week. We don't anticipate any problems and if something goes wrong I'm confident we'll be satisfied with what ever service we should need. Sicerely, Dan Bergeron More
Rob Clark was professional, concerned, very helpful, and an asset to Rowe. Deb has also been very helpful many times. They make Rowe my favorite. an asset to Rowe. Deb has also been very helpful many times. They make Rowe my favorite. More
Very friendly group of people. Everyone we met with were efficient, friendly, and extremely helpful. Brian Kelsea was especially helpful at getting me a great deal on a 2012 Jetta! I highly recommend this efficient, friendly, and extremely helpful. Brian Kelsea was especially helpful at getting me a great deal on a 2012 Jetta! I highly recommend this dealership! More
Tom Mooney Co-ordinated all aspects of the sale from purchase to delivery, it required very little of my time, which as a business owner this is very important. purchase to delivery, it required very little of my time, which as a business owner this is very important. More
Great dealership and wonderful experience working with Paul. He answered all my questions and made me feel comfortable buying my new car! I enjoyed the use of internet chat for initial questions. Much fas Paul. He answered all my questions and made me feel comfortable buying my new car! I enjoyed the use of internet chat for initial questions. Much faster than emailing back and forth. Thanks!!! More
We have not yet had our new Ford in for service as it only has 300 miles on it. However, if the the "sales" service we received from Tom Mooney is an indication of what we can expect from your service d only has 300 miles on it. However, if the the "sales" service we received from Tom Mooney is an indication of what we can expect from your service dept. then we expect it to be GREAT. More
The several times I had been to Rowe since I purchased my vehicle from Dave Hart on November 20, 2008 up to the last scheduled visit for my oil change in May 2012,I found their staff to be very caring, frien vehicle from Dave Hart on November 20, 2008 up to the last scheduled visit for my oil change in May 2012,I found their staff to be very caring, friendly and professional. Excuse me for listing the names of the folks in the service department, all I can say they were very friendly to deal with. It appears this dealership has a strong customer satisfaction rate. Not only do they just focus on makeing the sales but there is an after sales communication with customers as far as feedback from them to see, if they were satissied with their service and was the staff very friendly to them, most important how rapid was the service on the vehicle. Personally, I find Rowe deserves a AAA+ on all their business traits. I am very impressed with my 2009 Hyundai Sonata. It is a very dependable vehicle. Just like my first Hyundai vehicle 1988XL from Pacifico Ford in Philadelphia, Pa I always find them the best bang for my buck. More
I saved $2,500.00 by buying my brand new 2012 ford focus I saved $2,500.00 by buying my brand new 2012 ford focus hatchback at Rowe in Auburn. The salesmen were all very friendly and pleasant. Charlie I saved $2,500.00 by buying my brand new 2012 ford focus hatchback at Rowe in Auburn. The salesmen were all very friendly and pleasant. Charlie Burns the business manager made me feel like an old friend, he was exceptional!!! By purchasing my focus at Rowe I was able to get a beautiful silver HB. There was a small defective paint spot that I discovered after my purchase and when I brought my car back to be examined they immediately dealt with the issue. I was given a free loaner and the small area was repaired at no charge to me. They never made me feel like a bother. I was treated with respect and compassion. I absolutely would recommend Rowe Auburn for anyone looking for a vechicle. More
Awesome - very straightforward deal. I had a bad experience at another Dealer. Rowe took me seriously, realized I had done my research and knew what I wanted. Dealer honored all manufacturer rebate experience at another Dealer. Rowe took me seriously, realized I had done my research and knew what I wanted. Dealer honored all manufacturer rebates, interest rates for financing as advertized by Kia, gave me KBB on trade and honored other dealers "advertized special". Car was ready 3 days later. Full tank gas. Could not ask for more. More