Rowe Auburn

Very Pleased! Michaal, Lea and Charlie went out of their way to make sure my car buying experience was pleasant and stress free. No pressure and no gimicks. These g Michaal, Lea and Charlie went out of their way to make sure my car buying experience was pleasant and stress free. No pressure and no gimicks. These guys are the real deal. More

Very Accommodating Because a rock hit my windshield on my new Kia I had to have a new windshield installed. The work was not done at the dealer. The new windshield has a Because a rock hit my windshield on my new Kia I had to have a new windshield installed. The work was not done at the dealer. The new windshield has a bad distortion which is very distracting while driving. While the glass company has been very helpful, the Kia dealer (not Rowe) they purchased the glass from has not. So I asked my salesman Brian if I could come look at a new car to see if there was any distortion in the windshield. Not only did he let me look at one in the showroom he also let me test drive another Kia to see if the distortion was there. There was little to no distortion. You can't ask for better service than that! By the way, the Kia is great!! More

Very Happy! Answered all our questions and more regarding the Kia Sorento we purchased. We were very Happy with the service he provided us. Many Thanks for makin Answered all our questions and more regarding the Kia Sorento we purchased. We were very Happy with the service he provided us. Many Thanks for making our car buying experience pleasant. More

Overall, A Pleasant Experience The price of the vehicle was negotiated before I arrived, so the pain of haggling for a price didn't exist. While I personally felt that Rowe low bal The price of the vehicle was negotiated before I arrived, so the pain of haggling for a price didn't exist. While I personally felt that Rowe low balled the offer on my trade in, they did meet me half way. If I had to critique the dealer in one way, it's the fact that they are selling vehicles that use 91 Octane fuel (recommended by the manufacturer), and yet the dealership refuses to fill the tank with anything higher than regular. Rowe, I know it's a pain, but if you want to sell these high performance vehicles, you have to either be offering gas vouchers or driving the car to the station yourself to fill it up. There is no excuse for pouring regular gas into these vehicles. My car will more than likely be fine, but being quite OCD, I'm a bit paranoid that every noise coming from the hood is the engine knocking. I can't get through this tank of gas soon enough. Overall, the experience was very pleasant and I would certainly recommend them to others. If you stop by here, ask for Brian Kelsea and he will make the experience painless. More

Very Satisfied with the Sales Associate and Finance people Cleve Rines and Charlie Burns worked really hard to getting the car that I wanted. Their customer services was excellent and I will continue to be a r Cleve Rines and Charlie Burns worked really hard to getting the car that I wanted. Their customer services was excellent and I will continue to be a repeat customer. This was my fourth car that I bought from Cleve and I will recommend my friends and family to him. More

GO TO ROWE AUBURN FIRST, YOU WILL BE HAPPY YOU DID. Rowe Auburn Dealership has extraordinary people who make up a team without equal. I have had many vehicles and dealt with many top tier dealerships a Rowe Auburn Dealership has extraordinary people who make up a team without equal. I have had many vehicles and dealt with many top tier dealerships across the U.S., but none can compare with Rowe Auburn. From first telephonic introduction via Nathan Baril, to original dealer meeting with Jake Anderson, I knew that I was in very good company and if a deal could be reached it would be equitable to all parties. The first thing Jake asked me was if I had any concerns about finding a used vehicle. I had several, and explained what they were. Jake heard my concerns and had a most considerate salesman, Martin Read, help me navigate this sometimes difficult process for a woman alone. Martin even made me feel relevant and went out of his way to help me find my perfect car. I have never believed in settling for second best (as some other local dealerships tried to make me do), and Martin was clearly in line with finding what I wanted and would be happy driving. Then Jake and Martin put together a fabulous deal that worked. Enter Lea Smith, Business Manager - which meeting I was dreading. If you have ever been treated like a car dealer was doing you a huge favor, get ready to be impressed. Lea was the height of professionalism, she was helpful, grounded in honesty, and made me feel completely at ease. And the car that I wanted was mine. Hallelujah. As I said at the beginning, do yourself a huge favor and go to Rowe Auburn first. Sunny M. More

VERY SATISFIED WITH THE DEALER AND MY KIA SORRENTO!!!!! We were very pleased and satisfied with their customer service, quality of work, friendliness and price. They were very helpful .Overall, they are exc We were very pleased and satisfied with their customer service, quality of work, friendliness and price. They were very helpful .Overall, they are excellent. Rowe Auburn is a great place to shop cars, etc. because they CARE..... E and M More

Doing It Right Charlie Burns and Bill Lovejoy worked extensively to provide me with the correct vehicle at the right price with excellent financing. Very professiona Charlie Burns and Bill Lovejoy worked extensively to provide me with the correct vehicle at the right price with excellent financing. Very professional respectful, and capable. These gentlemen both went above and beyond to meet my transportation needs. I highly recommend anyone contact Bill or Charlie for a fair no B.S. deal on their next vehicle. Great job gentlemen. Thank you. Patrick Moore. More

Happy with my Kia Soul!!! I had the pleasure of working with Brian Kelsea, who guided me in such a kind, friendly manner, and no pressure applied, when i bought my vehicle. I I had the pleasure of working with Brian Kelsea, who guided me in such a kind, friendly manner, and no pressure applied, when i bought my vehicle. I would recommend him to anyone who is out shopping. He had knowledge of the vehicle i was interested in (which was on my wish list for a few years!!), and when the purchase was complete, he offered to call my insurance company for me. I had given them a heads up the day before, so when it came time for the transaction to take place, the fax came through promptly and in a timely manner. Look Brian up if you visit the Kia Lot...i guarantee you, you will not be disappointed!! Kindly, Donna Fournier More

Dealers that CARE!!!!!! I am extremely pleased with the purchase of my new Hyundai. Brian Kelsea has gone above and beyond for us.. He took the time to explore all avenues I am extremely pleased with the purchase of my new Hyundai. Brian Kelsea has gone above and beyond for us.. He took the time to explore all avenues and found us the best solution. He is a man of is word and someone you can TRUST which is rare, he listens to what your needs and wants are and finds the right fight for the right price. I would highly recommend Rowe Auburn Brian Kelsea friendly, caring, trustworthy, all around good guy. he's a keeper..... Thank you The Espeaignnette Family More