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Rowe Auburn
Auburn, ME
568 Reviews
We’re here to help you buy the vehicle that’s right for you. You’ll find several tools on this site to make the process as easy as possible. Browse Rowe Auburn Ford, Hyundai, Kia and Volkswagen new or used car inventory, apply for credit or arrange for service.
Our large inventory and wide selection of models, along with competitive pricing, allow us to make you a great deal on the Ford, Hyundai, Kia or VW of your choice. At Rowe Auburn Ford/Hyundai/Kia/Volkswagen, our goal is to assist you in making a confident decision. Our friendly, professional staff members are here to answer your questions and listen to your needs. Whether you're shopping for a new or pre-owned vehicle, we're here to help with your search. Our well-stocked inventory includes popular Ford , Hyundai, Kia and VW models. Wherever you live in the Lewiston / Auburn area, or if you're driving from Augusta, Waterville, Gray, Wiscasset or Farmington, we’re ready to serve you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 568 reviews
August 29, 2015
Happy customer! I was only going to "look" for a used vehicle and I ended leaving with a 2013 Ford Escape. Chris was really amazing, he did all he could to get me in I was only going to "look" for a used vehicle and I ended leaving with a 2013 Ford Escape. Chris was really amazing, he did all he could to get me into that vehicle. I am very pleased with my "new to me" Ford Escape! Thank you! More
by Lovemyescape
Employees Worked With
Chris Goulette
August 27, 2015
excellent salesman was very good and didn't try to sell us something we didn't want. There was no pressure. It was an easy experience. Thank you salesman was very good and didn't try to sell us something we didn't want. There was no pressure. It was an easy experience. Thank you More
by wilcox
Verified CustomerAugust 24, 2015
The best buying a car experience ever!! I am very happy with my car and the whole experience. I would recommend them to anyone .. Thank you again Ryan for all you did to put me in my ca I am very happy with my car and the whole experience. I would recommend them to anyone .. Thank you again Ryan for all you did to put me in my car.. and also to Lea Smith with the financing!! Great job!! I would definitely come back to purchase another vehicle if I needed too.. More
by Judy
Employees Worked With
Ryan Reed
August 20, 2015
Pretty great! Everyone there was very friendly and helpful! This was my first time buying a car, I told them what I wanted and what my price range was and they were Everyone there was very friendly and helpful! This was my first time buying a car, I told them what I wanted and what my price range was and they were able to find me a car in no time. I am very satisfied with my purchase! More
by misty7
Employees Worked With
Steve Entrott, Charlie Burns
August 14, 2015
Best car buying experience ever. Thank you Jim, Cleve, and Lea for your professional and friendly assistance. It was a pleasure doing business with all of you. I will be referring any Thank you Jim, Cleve, and Lea for your professional and friendly assistance. It was a pleasure doing business with all of you. I will be referring anyone looking for a car and for a good sales experience to Rowe! More
by STEVERINO71
August 01, 2015
Great Experience! Very good experience buying through this dealership. Hit a bump in the road that could have been a huge mess, but they went the extra mile and made i Very good experience buying through this dealership. Hit a bump in the road that could have been a huge mess, but they went the extra mile and made it right. We were so happy with our salesman, we bought two cars in less than 24 hours!! Steve Entrott ROCKS! along with Charlie Burns, Jake Anderson and Scott Stubinski! Very good guys to work with. More
by pjstockford
Employees Worked With
Jake Anderson, Steve Entrott, Scott Stubinski, Charlie Burns
July 24, 2015
Horrible Customer Service!!! Drove 45 minutes to see a car we had called about only to arrive and greeted by a young salesman. After explaining why we were there and who we were t Drove 45 minutes to see a car we had called about only to arrive and greeted by a young salesman. After explaining why we were there and who we were told over the phone to speak to, we were informed that person was a manager and unavailable. He told us not to worry and that he could help us and then took us around the lot to find the car we wanted to see. We spent 10 min walking around trying to find the car with no luck, so when he couldn't find it he took us over close to some new 2016 models and said take a look at these and to wait while he went to find the car real quick. 20 minutes go by and he's nowhere to be found, so considering the cars he shiwed us were locked and we couldnt see inside them, we went inside to sit and wait because it was very hot and my back was starting to hurt. Another 15-20 minutes and he's still no where to be found. At this point my husband is not happy and ready leave as it seemed like we were just blown off but we had driven so far and I really wanted to see the car. Finally someone comes up and informs us that he heard us talking, and the car we called about hours earlier was being driven by a Manager who had been using it as a demo and wasn't even on the lot because the guy wasn't due into work yet! They said he was on his way in so we decided to wait to see the car and at this point my husband was clearly upset and tried to explain that this could have been explained to us prior to us waiting a half hour with no one telling us what was going on. Then at this point the young dealer that left us hanging shows up and concurs that there was miscommunication . I had a feeling he was new which I figured due to the fact that his fellow salesmen were laughing at him behind his back while he was speaking with my husband. I thought that was in very poor taste and unprofessional and I almost felt bad for him but from that point on he had a bad attitude and it was obvious he was done. Apparently he felt that the bad experience we had up till that point was totally not his fault and and it was out of his control, and felt my husband was nit justifies in being upset but made no mention of taking off and leaving us with no word for a half hour. He finally got a quote for us and just tossed the paper in front of my husband, and just sits down.. no explanation no nothing. My husband asked if that was the final offer and he said yes but we could speak further to one of the sales managers about pricing and he goes to get the guy and then just leaves. I will never go back to this dealer and I certainly do not recommend anyone else to shop there either. Never have we been treated so rudely as customers and I hope that no one else does either. More
by Ranstef
Employees Worked With
I didnt get the name of the new guy , Scott Rodrigue
July 23, 2015
Amazing service! Cleve was great finding me the best deal and getting me into a safe reliable car. I never felt pressured and I was treated with respect the entire tim Cleve was great finding me the best deal and getting me into a safe reliable car. I never felt pressured and I was treated with respect the entire time! I highly recommend Rowe over any other dealership. They will be getting all my business from here on out! You won't be disappointed stopping by! More
by kgoulet
July 13, 2015
Best place I have ever delt with I am 70 years old and have purchased many new cars This was the least pressure I have ever felt in A deal . I delt with Steve Entrott and Charlie Bu I am 70 years old and have purchased many new cars This was the least pressure I have ever felt in A deal . I delt with Steve Entrott and Charlie Burns. Two of the nicest people you would ever want to meet. More
by rich.70
Employees Worked With
Steve Entrott, Charlie Burns
July 09, 2015
Excellent Steve Entrott was Excellent for us. We have been buying cars through Rowe for many years and decided to go to Charlies Jeep in Augusta because of the Steve Entrott was Excellent for us. We have been buying cars through Rowe for many years and decided to go to Charlies Jeep in Augusta because of the last sales experience we had at Rowe. I am very much happy we did come to Rowe. I will be reccommending Steve Entrott always. Thank you, Very Happy Customer More
by INFO2
Employees Worked With
Steve Entrott
