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Rowe Auburn
Auburn, ME
569 Reviews
We’re here to help you buy the vehicle that’s right for you. You’ll find several tools on this site to make the process as easy as possible. Browse Rowe Auburn Ford, Hyundai, Kia and Volkswagen new or used car inventory, apply for credit or arrange for service.
Our large inventory and wide selection of models, along with competitive pricing, allow us to make you a great deal on the Ford, Hyundai, Kia or VW of your choice. At Rowe Auburn Ford/Hyundai/Kia/Volkswagen, our goal is to assist you in making a confident decision. Our friendly, professional staff members are here to answer your questions and listen to your needs. Whether you're shopping for a new or pre-owned vehicle, we're here to help with your search. Our well-stocked inventory includes popular Ford , Hyundai, Kia and VW models. Wherever you live in the Lewiston / Auburn area, or if you're driving from Augusta, Waterville, Gray, Wiscasset or Farmington, we’re ready to serve you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 569 reviews
October 05, 2017
The Rowe dealership is a relaxing and easy company to buy and service a car I have enjoyed working with the people at Rowe in both the sales and service departments. I thoroughly enjoyed my last vehicle purchase. The entire pr I have enjoyed working with the people at Rowe in both the sales and service departments. I thoroughly enjoyed my last vehicle purchase. The entire process was relaxed,fair and low pressure. More
by gsxjoe
Verified CustomerEmployees Worked With
Jake Anderson, John Patten
September 22, 2017
Thank You Gary was extremely helpful and patient as we test drove a few cars. He was understanding of our price range and got the numbers to where they needed t Gary was extremely helpful and patient as we test drove a few cars. He was understanding of our price range and got the numbers to where they needed to be. I am loving my new car and couldn't have done it without the help of all the people here. More
by glroberts3
Employees Worked With
Gary Travaglini
September 15, 2017
Great place to shop the Staff was fantastic and took time to listen to my needs and find me exactly what I wanted and what payment I wanted and to find me the best deal p the Staff was fantastic and took time to listen to my needs and find me exactly what I wanted and what payment I wanted and to find me the best deal possible and doing what they had too to get me where I needed to be for the right payment. More
by tbirdman68
September 02, 2017
Purchase a new car Excellent experience. Professional. So unlike other dealerships. Do not spend any time denagrating others. I found this very refreshing and delightful Excellent experience. Professional. So unlike other dealerships. Do not spend any time denagrating others. I found this very refreshing and delightful. I appreciate businesses that work upon their own merit. Rowe is quite capable of this. Thanks you. More
by bousquetkay
August 31, 2017
Excellent customer service The gentleman who sold me my first car made the process very easy, I felt very comfortable with the process and he did a great job with everything. I' The gentleman who sold me my first car made the process very easy, I felt very comfortable with the process and he did a great job with everything. I'd highly recommend! More
by soybeanswithhonor
Employees Worked With
John Patten
August 29, 2017
Great salesperson I requested a non-pushy salesperson and was given an appointment with Chris Goulette. Chris was awesome. My husband had to finish out my paperwork wit I requested a non-pushy salesperson and was given an appointment with Chris Goulette. Chris was awesome. My husband had to finish out my paperwork with Chris so I could get to work and I did get slightly discouraged, because I didn't totally understand the down payment increase. Chris worked with my husband and got me what I wanted. Thank you again Chris. Love my new Hyundai Elantra. More
by lliberte1983
Employees Worked With
Chris Goulette, Marella Paine
August 26, 2017
Excellent experience I had a experience that was tailored to my needs and concerns. The attention to detail was more than I expected. I feel secure in our choice. I had a experience that was tailored to my needs and concerns. The attention to detail was more than I expected. I feel secure in our choice. More
by pinthrift
Employees Worked With
Gary Travaglini
August 23, 2017
Rowe Auburn is the BEST I made my first purchase from Rowe July 6, 2015. Great 2011 Kia Soul. 5 speed and all. Worked hard and today I drove off the lot with a 2017 Hyundai E I made my first purchase from Rowe July 6, 2015. Great 2011 Kia Soul. 5 speed and all. Worked hard and today I drove off the lot with a 2017 Hyundai Elantra SE!! I was blesses to have the same salesman. Chris Goulette is the best, Sales manager is great and Lea in finance went above and beyond to ensure the deal would work for me. Everyone at Rowe is great and their service department is famtastic too!! I highly recommend. More
by Kathy's New Ride
Employees Worked With
Other Employees :
Not sure who the sales manager was but je was great too getting me an awesome deal., Chris Goulette
August 21, 2017
GHOST HOAX? In the last couple of months I've spent with them in a Tiguan over $3,500. Each time the cost was way superior to the initial budget, but I was called In the last couple of months I've spent with them in a Tiguan over $3,500. Each time the cost was way superior to the initial budget, but I was called, accepted and then paid. This week I brought again the car because the sunroof shade headliner was unglued in one side, but working. We agreed that they would look at it and let me know if it could be repaired with no big investment. I was called few hours later with an offer for repair of another $2,000 ($500 list price of materials, rest of labor). It is curious to me that always I end paying between $1,500 and $2,000. I said I did not want to repair it and went to pick the car up. And the nightmare began.... The fabric was just not unglued. It was not only not working anymore. The fabric was broken, the mechanic system not working anymore and visible damaged. Someone had definitively broke it much more that it was. When I complained, I was told by the Service Manager, to have a little of patience, that she would try VW to pay for it (why VW would admit that??????) and she would talk with her people. I was called and been said that VW didn't want to pay the repair (surprise????) and that her people told her that nobody had touched anything and that she would make me $300 off of the repair. Of course I said no and asked to talk with the GM. Making a long story short, the GM repeated the script of needing some patience for talking with his guys and he would let me know, ending with an offer of $700 of of the repair, and not given any explanation of why the shade headliner had appeared so much damaged than when I left ( a bunch of junk according to his own words). No answer, just $700 off... It was also very curios that the Service guy who saw together with me the car when I left it and when I came to pick it up was not consulted but put apart of the whole investigation (maybe because he was a notary of what has happened?) Of course I did not repaired it, and of course they will not see me anymore, nor my money. So, be careful, they may have spooks working in making them bigger repairs but they won't respond for them....just...maybe....they try to give you a discount in a very inflated offer. More
by Miguel.Maine
Employees Worked With
Jennifer Robinson
July 20, 2017
No worry leasing Great dealership! This is our 4th Elantra and we absolutely love the 2017 Elantra. We certainly trust Rowe with all our car needs, both in the past & Great dealership! This is our 4th Elantra and we absolutely love the 2017 Elantra. We certainly trust Rowe with all our car needs, both in the past & future too. This was absolute the easiest decision we've ever made and probably the best one too. More
by denmart5412
Employees Worked With
Gary Travaglini, Adam Loudermilk, Marissa Clark
